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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,159 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nice quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up...very nice tv. My grandkids are so very happy with the new addition to their bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Replacement TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement TV at an affordable price and good quality

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We are thrilled to hear that you found it to be a perfect replacement TV that meets your expectations in both quality and affordability.

      At Insignia, we strive to create products that enhance your viewing experience while providing great value. Your satisfaction is our top priority, and it’s wonderful to know that our TV has met your needs.

      If you have any further comments or questions, please feel free to reach out. We appreciate your support and hope you enjoy your new TV! BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were a little worried because it was a Fire TV and we didn't know the system but we were surprised by the quality and how easy is to accessing everything. We recommend the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV for first Apartmentt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv for Christmas. It is one my favorite gifts. It is easy to use. I don't need a streaming stick because all the streaming services comes on the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Affordable and Reliable TV for Gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent, with vibrant colors and sharp resolution that truly enhance the gaming experience. Whether I'm playing fast-paced games or watching movies, the visuals are immersive and crystal clear. The response time and refresh rate are good enough for casual to moderate gaming, and I haven't experienced any noticeable lag.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you are enjoying the excellent picture quality and vibrant colors. It's great to know that the sharp resolution enhances your gaming and movie-watching experience. We appreciate your positive comments about the response time and refresh rate, and we're glad you haven't experienced any lag. Your satisfaction is important to us, and we value your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Smart tv

    Rated 5 out of 5 stars

    Great TV Better Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality TV and an even better price! Fire TV integration works really well! Would buy again! A+++

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review, Andyhockey02! We’re delighted to hear that you’re impressed with the quality and price of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It’s great to know that the Fire TV integration is working well for you. We appreciate your enthusiasm and are thrilled that you would buy it again. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can’t beat it for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. It’s as good as it gets for the price. It’s the perfect size for a teenager’s bedroom and having FireTV integrated into the TV makes it even better. I’m happier with this TV than I am with ones that I’ve spent way more on.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the TV is a perfect fit for your son's bedroom and that the integrated FireTV enhances its value. It's wonderful to know that you are happier with this TV compared to more expensive ones. Your satisfaction is important to us as we strive to provide reliable and high-quality products. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Insignia™ - 42" Class F20 Series LED Full HD

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv, great picture, great color, easy to install and use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Capable of turning TV WIFI off/Picture Clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Smart TV because it allows me to turn off the Wi-Fi on the TV. The picture is clear, and I have access to a lot of shows and movies.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! It's great to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV meets your needs by allowing you to turn off the Wi-Fi directly on the TV. We're glad to know that you're enjoying the clear picture quality and the access to a wide range of shows and movies. If you have any further questions or need assistance, feel free to reach out. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality for the price easy to find the wall hardware to install it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased televisions from other stores and have had problems with the TV's being glitchy or suddenly stop working. However, purchasing this TV from Best Buy has been the best decision I've made. Never have any problems with the TV and it was easy to set up.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We're thrilled to hear that your purchase from Best Buy has been the best decision you've made, with no issues and an easy setup. Your recommendation is greatly appreciated and helps us continue to offer quality products. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVING IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was perfect for my gym room! The picture is perfect and I could not have asked for a better deal on this TV. I would recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, she loves it. She was exited to come home and find it all setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Really good choice for bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound quality for the size. Fire app works great. Perfect size for bedroom TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, placed it on my garage wall. I seem to spend more time in the garage now. The colors are great, bright picture, easy to set up, easy to download apps, great WiFi, so far no issues. Great value!!!! Highly recommend!!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, John! It’s great to hear that your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV has enhanced your garage experience. Bright colors, easy setup, and smooth WiFi—sounds like a winning combination! We appreciate your recommendation. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Good size pics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricecis great for 43cinch who wouldn't want this in their house

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Siran,

      Thank you for your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to hear that you find the price great for a 43-inch TV and that it's a desirable addition to any home. If you have any other comments or need further assistance, feel free to reach out! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv great picture love it easy to se it up its an all around great tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best buy for the Bucks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is well worth the price paid. A great picture and sound. Easy to wall mount and remote is easy to operate. I am totally satisfied !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and is easy to use, so glad I did not spend more on a more expensive tv that would have been the same quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I made the choice I did getting this television. I love everything about it ! Crazy how times have changed over the decades when it comes to tvs & I must say this give me chills lol I love it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your excitement! We’re so glad to hear that you’re loving everything about your new television. It’s amazing how far technology has come, and we’re thrilled that this TV brings you such a powerful and nostalgic experience. Your satisfaction truly means a lot to us.
      Keith | Insignia Support BBY-ExBrand_Insignia