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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,159 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    42 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this purchase. The tv picture looks great. I did have some issues with the legs but once I figured that out I had no issues. I give this a five star rating.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for sharing your experience, BillyO! We're thrilled to hear that you're enjoying the vibrant picture quality of your new TV and that it’s been a great addition to your space. It's wonderful that you were able to get everything set up smoothly in the end, and we truly appreciate your five-star rating—it means a lot to us! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Smart tv

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it will buy it good quality What's a nice Price for the t v large size decent affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    42" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is good and all connections work properly. The remote control makes changing channels difficult as you can't enter numbers. Scrolling is time consuming when finding a different channel to view.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    INSIGNA TELEVISION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for an outstanding price! Glad I caught this deal. This is perfect for my son’s room and the screen is quite bigger than expected as well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear you’re enjoying the TV and that it turned out to be a great fit for your son’s room. It’s always a win when the screen size and performance exceed expectations—especially at such an outstanding price. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv for my new apartment. Easy to order online, was ready to pick up quick. Tv was easy to set up. Good quality in the picture, sound and brightness. Easy to log into the diffferent apps. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV with Stunning picture quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Insignia 42’’ from Best Buy and love its stunning 4K picture quality, clear sound, and user-friendly smart features. The sleek design fits perfectly in my space. Setup took some time due to updates, but overall, it’s a great value. Highly recommended for an amazing viewing experience!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you love the Insignia 42’’ TV and its stunning 4K picture quality, clear sound, and user-friendly smart features. It's great to know that the sleek design fits perfectly in your space. We appreciate your patience with the setup process and are glad to hear that you find it to be a great value. Your satisfaction is important to us, and we appreciate your support. We are committed to providing high-quality products that enhance your viewing experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia make very good TVs. They have a great picture. They have good sound. They are easy to install. The price is great. Working with Best Buy is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite purchase. I fell inlove with firetvs when I used to be a Roku girl. And a great price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia: Great Brand at Great Prices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase, from the product to the delivery to the set up, was fast and easy and highly satisfying. Why spend more for a better known brand when Insignia makes great products at better-than reasonable prices? Not my first Insignia purchase and it won't be my last.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We're delighted to hear that you had a smooth and satisfying experience from purchase to setup. It's wonderful to know that you find our products to be of great value and quality. We appreciate your continued support and look forward to serving you again in the future!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and he loved it TV had clear reception and great quality. Easy to set up, good size, great birthday present for my son.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're so happy to hear that your son loved the TV and that it made a great birthday gift. It's wonderful to know that the setup was easy and the reception and quality met your expectations. We truly appreciate your support and are glad the product brought joy to your family.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids room at our new apartment and we love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Telivison

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for my wall. Easy to install and great picture. Super smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excelente and advisable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality, working TV 10 out of 10 Great for the family. I like sports and its excellent image quality. I really liked this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great picture! The price was great! No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy to install. Great picture quality. Light!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback, Laurie! We're thrilled to hear that you're enjoying your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's always wonderful to know that our customers find value in our products, especially in terms of installation ease and picture quality. If you have any further questions or need assistance, feel free to reach out. Enjoy your viewing experience! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a second TV for the bedroom. I am very satisfied with the price I paid and the quality of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is clear and easy to set up and use! It works with all of our apps and was very affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv!! Low priced, love the quality and its perfect for my dorm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd tv needed replacing and Best Buy had many choices to pick from.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best television sets I have ever bought. The price was amazing.It was very easy to set up. The picture is bright and pleasing to see. I bought this for a guest bedroom and so far have had no complaints.I have never bought an Insignia before but am enjoying this one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that it's one of the best television sets you've ever bought and that you found the price amazing. It's great to know that it was easy to set up and that the picture quality is bright and pleasing. We're also glad to hear that it's been a great addition to your guest bedroom with no complaints. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new TV! Jeth | Insignia Support. BBY-ExBrand_Insignia