Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- SKU:
- 6495088
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for a replacement for our bedroom. Light enough weight wise I can take it out on the deck. Great picture and sound. Easy to to set up.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Bedroom TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and a great picture. This is being used as a bedroom tv. The sleep timer is a easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Insigna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv for under 150.00 the picture clarity and sound quality are excellent
I would recommend this to a friend - Cons mentioned:Connectivity
TV Often Needs resetting for antenna channels
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv model maybe 2 years ago (?). It is a fair tv for the price, but I've found that it often has to be reset by unplugging to get my antenna tv channels. They go out suddenly. I cut the cable cord more than 6 years ago and use antennas. I had been using attached Fire products and that's why I bought this tv with the internal Fire programming. It is really inconvenient to move my console, get behind it and unplug the tv to reset. I would love it if there was a reset button on the back, side or bottom, but there isn't. BTW, I don't have the same issue with any of my other 3 tv's.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience. We appreciate your honest feedback and understand how frustrating it can be to deal with frequent resets, especially when using antenna channels. While we're glad the TV has served you fairly well overall, we recognize that convenience is just as important as performance. Your suggestion about a dedicated reset button is valuable, and we’ll make sure it’s shared with the appropriate team for future improvements.
Keith | Insignia Support
- Pros mentioned:Picture quality
Maggie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great purchase. High resolution? Excellent image and performance. For such a great price. Shout out to Insignia TV’s
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your great feedback. We’re thrilled to hear that you’re enjoying the high resolution, excellent image quality, and performance of your Insignia TV—all at a great price. We truly appreciate your support and shout out. Keith | Insignia Support
- Pros mentioned:Picture quality
My mother loves her new tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was a good deal. It has a great picture. The set up was easy.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
New TV birthday boy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price point. Bought as a room upgrade for my son’s 10 th birthday. Perfect for gaming and easy to mount.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great Mid-sized TV, Great Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new tv for my bedroom. This one is a great size with great features. It's easy to switch between steaming apps and input devices.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the price and quality! I have more expensive one. I bought this for my daughter!
I would recommend this to a friend - Pros mentioned:Picture quality
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound. I do not like the operating system. You have to create or add an amazon account in order to upload more than 3 apps. That is a bit ridiculous. Also, when you turn off the TV it requires you to go back into the apps you were in before rather than remembering. Also, it is difficult to find the downloaded apps.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the picture and sound quality of our product. We appreciate hearing what our customers think, both the positives and areas for improvement. We apologize for any inconvenience caused by the operating system requirements and the limitations on the number of apps that can be uploaded without an Amazon account. We will take your comments into consideration as we continue to work on enhancing our customer experience. If you have any further suggestions or concerns, please feel free to contact us. Thank you for choosing our product. Keith | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Pros mentioned:Price, Smart tv
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant beat the price for this tv! My daughter was happy to get this smart tv with her game!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Love It!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and the family LOVE this TV. Easy to setup. Simple navigation. Crystal clear picture. Highly recommended!!!
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Great TV++++
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV love it. So much! Picture is great and value is second to none. Thanks!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're so glad to hear that you're loving your new Insignia™ TV! Thanks for choosing Best Buy and for sharing your positive feedback with us. Enjoy your viewing experience! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Greeeeeaaaat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, quiality and price my son love it he play switch and what’s alot of videos
I would recommend this to a friend - Pros mentioned:Picture quality
Good for the price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall does a good job however it loses WiFi signal a lot even though it has great signal from or router. You do have to have the volume a little louder than other TV's. Picture is great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thanks for the honest review! Sounds like the Insignia 42" Class F20 Series Smart Fire TV is delivering solid picture quality at a great price, even if there are a couple of hiccups with the WiFi connection and volume levels. It's always helpful to hear real user experiences—glad it’s working out overall! |Angelica| Insignia Products|
- Pros mentioned:Picture quality, Smart tv
Great Quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great and has great quality. It’s the perfect size.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RobinB, thank you for your review! We’re thrilled to hear that the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV is working great and that you’re pleased with the quality. It’s wonderful to know that it’s the perfect size for your needs. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Big and bright. Remote was easy to use and easy to set up Apps my family uses
I would recommend this to a friend - Pros mentioned:Picture quality
Flat screen tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture alot of nice features for the price ..
I would recommend this to a friend - Pros mentioned:Smart tv
Efficient with no hard upsell pitch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The same day the Geek Squad efficiently declared my TV dead, Best Buy was able to tell me what was available that was most similar to my old TV. They did not try to upsell. When I asked for something better, they were helpful. I purchased this fireTV the same day. They even loaded it into my vehicle. I highly recommend this Best Buy.
I would recommend this to a friend - Pros mentioned:Picture quality
Insignia Smart Fire TV is a good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! The picture is clear and vibrant. It was easy to set up. I bought the 55" last year and liked it, so it was an easy decision when looking for something a little smaller.
I would recommend this to a friend