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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4150 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,150 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture & Sound Quality are Outstanding, Impressed for the size of it

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    No Picture and No Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on April 1, 2025 and it was working fine until Nov 29, 2025. All of a sudden, no picture and no sound. I unplugged it and plugged it back on, no change. I have to call Insignia to repair.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Undervalue brand understanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality insignia is a brand people don’t value as much much their products are above many well brands !!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Alclem2025, for recognizing the quality of Insignia products. We’re honored to know you trust the brand and see the value it brings compared to others. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One and Only Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV it has great quality, bought it on sale for great price. My family is enjoying this TV. I love it, Best Buy has great prices. I have already told my friends and family about the great sales at the one and only Best Buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review! We're delighted to hear that you and your family are enjoying your new Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's great to know you found it to be of excellent quality and value. We appreciate you spreading the word about Best Buy's great sales. If you ever need any assistance, don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fire TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV very satisfied with the project currently the fourth one that we have bought last good great picture and great to have it all the fire TV stuff right in it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We're thrilled to hear that you're very satisfied with the TV and that it's the fourth one you've purchased. It's wonderful to know that you appreciate the great picture quality and the convenience of having all the Fire TV features built-in. Your feedback is greatly appreciated, and we look forward to continuing to provide products that enhance your experience. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Top Notch! Great Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This affordable 42" smart tv is an excellent value. The picture clarity and sound are outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great price. Will buy again in a larger size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    GREAT tv for GREAT price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Looks amazing in our kids’ rooms. Simple and easy to use as well!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, good picture, quick delivery. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Tv review

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Very easy to hook up. Love that it has Alexa and fire built it. Inexpensive but good quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, good quality. I’m not super into tech but it does a great job!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for your feedback! We’re glad to hear that you’re enjoying your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It’s great to know that its size and quality are meeting your needs, even if you’re not super into tech. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv at a good price point. Nice picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Big and makes High Definition so clear! No matter what you watch on this, it will look great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ali

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Insignia Television is working great. The picture color and definition is very good. would recommend this item to others to buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's excellent to hear! We're so glad your Insignia Television is working great, and that you find the picture color and definition to be very good. Thank you for recommending this item to others! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    image is good. Not 4k but barely noticeable at this size (other then missing color dynamics of hdr) other then that great features for it's price. (4.5)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv with all the app included Very fast and loud when the volume is at maximum

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    happy family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the BEST purchase we make for our home. Clear and just great quality. We have 6 Insignia TV's in our home and will not purchase anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, i would definitely recommend this television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture on this smart tv. Bought 2 of them and love them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Great picture, easy setup. Price and delivery Amazing!!!

    I would recommend this to a friend