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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4150 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,150 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    FireTv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome so hard I been having for 5 months and is perfect better than Roku TV

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the awesome feedback! We’re thrilled to hear that you’ve been enjoying your TV for the past five months and that it’s performing perfectly. It’s great to know it’s exceeded your expectations and stands out compared to other brands.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoying this TV infact I have a 58 inch as well, Insignia TV have done a good job for me. A great TV for the money!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the kind words and continued support. We’re thrilled to hear that you’re enjoying both of your Insignia TVs and that they’ve served you well. It’s great to know you’ve found them to be a solid value and a reliable choice for your home. We truly appreciate your loyalty and feedback.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super pleased with this tv, the color and picture quality are great for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great review! We're so glad to hear you're super pleased with your Insignia™ 42" Class F20 Series Smart Fire TV. It's awesome to know the color and picture quality exceeded your expectations — especially at such a great price. Enjoy your new TV, and if you ever need anything else, we’re here to help! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice Picture

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice.. Easy set up and my sons games look great on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Insignia TV's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome! Since we stopped cable TV and went to YouTubeTV it is much better on the wallet and much easier than how we were accessing YouTubeTV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're thrilled to hear that you're enjoying your TV and that switching to YouTubeTV has been both cost-effective and convenient for you. It's great to know that our product is enhancing your viewing experience. Your satisfaction is our priority!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price n good quality i plan on buying another one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love nice amazing TV thanks best buy I'm gone enjoy my TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Keeper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fourth insignia tv , all work well ,good picture quality and a value for sure.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your continued support and loyalty. We’re thrilled to hear that all four of your Insignia TVs have performed well and delivered great picture quality and value. It’s always rewarding to know our products are consistently meeting expectations and providing a reliable experience.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and good size for not too large a space. Perfect fit for bedroom without being overly large. Resolution and sound are very good. Easy to set up.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We're delighted to hear that it's a perfect fit for your bedroom and that you appreciate the great price, good resolution, and sound quality! It's also wonderful to know that you found it easy to set up. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price. Good Quality. Bought for my daughter room. Works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good until it wasn’t.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WAS A great TV for my son. Simple-easy to use and overall a great purchase. However, we bought this in December 2024 and now in July 2025 it’s no longer working. He was watching it and it suddenly became “glitchy” and then The screen turned all different colors and then black/purple. We can hear thr volume but the screen is blacked out- very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience. We’re glad to hear the TV was a great fit for your son and that it was easy to use and set up. We’re truly sorry to learn about the issue you’ve encountered after several months of use. We understand how disappointing it must be when a product that once worked well suddenly stops functioning properly. We take this kind of feedback seriously and are committed to supporting you through the next steps.

      – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quality im pleased with my new TV loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value option for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay more? Needed a simple tv for outside. Mounted up and has a cover….simple and easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these TVs so I like them. Great picture and like that it’s a firetv:

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m by no means technicaly gifted.. I purchased my new TV, an Apple Watch, Earbuds, and other great accessories.. I was pleasantly surprised to hook up or set up things in 10 min. tops.. That’s a modern day miracle! The customer service was great, and the installation manuals awesome…

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Great upgrade from my last. Will definitely recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! We’re thrilled the upgrade delivered on picture quality. Appreciate the recommendation—enjoy your new TV!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Prefect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is amazing great quality and the sound on the Tv is great as well. I would definitely recommend buying it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brilliant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv excellent service. Quality of product is perfect

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for the kind words, LourdesV! We're thrilled to hear that you're enjoying the Insignia™ 42" Smart Fire TV and that both the product quality and service met your expectations. Your satisfaction means a lot, and we're glad the TV is delivering an excellent viewing experience! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Enjoyable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is overall good picture is sharp color is clean easy to operate and manover we enjoy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the cheaper side but had all the main functions of smart tv.

    I would recommend this to a friend