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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4153 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,153 reviews
  • Pros mentioned:
    Price, Smart tv

    Rated 5 out of 5 stars

    Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv we love it would recommend it:) perfect price to

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Mother in law loves it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for clarity & price . Bought for my mother-law and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Prefect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is amazing great quality and the sound on the Tv is great as well. I would definitely recommend buying it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good until it wasn’t.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WAS A great TV for my son. Simple-easy to use and overall a great purchase. However, we bought this in December 2024 and now in July 2025 it’s no longer working. He was watching it and it suddenly became “glitchy” and then The screen turned all different colors and then black/purple. We can hear thr volume but the screen is blacked out- very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience. We’re glad to hear the TV was a great fit for your son and that it was easy to use and set up. We’re truly sorry to learn about the issue you’ve encountered after several months of use. We understand how disappointing it must be when a product that once worked well suddenly stops functioning properly. We take this kind of feedback seriously and are committed to supporting you through the next steps.

      – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Smart TV for Big Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our bedroom. It's larger than what we had before, but doesn't overwhelm the space. Even on the opposite side of the house from the modem/router, this tv still picks up the WIFI signal with little to no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv for my sister’s birthday. She says that the tv was the perfect size, has a very clear picture and the colors are vibrant. She really loves it. The setup was quick and easy!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nell! Thank you for sharing your experience! We're delighted to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV was the perfect birthday gift for your sister. It's great to know that she loves the size, clear picture, and vibrant colors, and that the setup was quick and easy. If you have any other comments or need further assistance, feel free to reach out. Enjoy the wonderful viewing experience! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV, easy to use, lightweight and easy to install on wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Great upgrade from my last. Will definitely recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! We’re thrilled the upgrade delivered on picture quality. Appreciate the recommendation—enjoy your new TV!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Tv for the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. Daughter loves the voice remote and the features that are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new insigna tv. Easy to use smart remote. Quantity picture and awesome value

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, BarbaraL! So glad you’re enjoying your new Insignia TV—easy controls, great picture, and a fantastic deal? That’s a win all around!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brilliant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv excellent service. Quality of product is perfect

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for the kind words, LourdesV! We're thrilled to hear that you're enjoying the Insignia™ 42" Smart Fire TV and that both the product quality and service met your expectations. Your satisfaction means a lot, and we're glad the TV is delivering an excellent viewing experience! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture at a very good price point. Overall very nice TV

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Appreciate your take! A solid picture paired with a wallet-friendly price is a win in anyone's book. Sounds like the 42" Insignia F20 Series is hitting that sweet spot where quality meets value—just how home entertainment should be. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to put in our bedroom; it's a good size and was a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like this brand second time purchasing. Quality is great and affordable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! It's great to hear that Insignia has delivered quality and affordability consistently. Finding a brand that earns repeat purchases shows real trust in its products. Glad you've had such a positive experience! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Good product at low price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, good looking TV at low price, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good tv for a cheap price. Does everything i need and shows great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cheap is good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously the best picture and audio for the price. Nothing like next day delivery. And free delivery at that.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you're enjoying the excellent picture and audio quality, especially at such a great price. It's wonderful to know that the next day and free delivery added to your satisfaction. If you have any further comments or need assistance, please feel free to reach out. Enjoy your new TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Television

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a guest room when it was a great sale price. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv at a good price. Easy to set up. Perfect size for bedrooms.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great for Bedroom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Great picture. Works for small rooms and offices

    I would recommend this to a friend