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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4154 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,154 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great clear picture no problems or complints

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    42” Insignia Fire TV Worth the Look!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fire TV is phenomenal! I wanted to upgrade my tv from a 32” to a larger tv for my bedroom. Plus, it has all the apps that I needed, plus Amazon Luna since I play games on there. Other than that, the screen is brighter, size is just right, and the resolution is great! Didn’t I mention the price? It’s not expensive, but reasonable. This is a Fire TV that I definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound quality! Great combo buying tv and sound bar same time. Both easy to set up too! Highly recommend both of them! Great together!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback. We are thrilled to hear that you are enjoying the excellent picture and sound quality of your TV and sound bar combo. It's great to know that both were easy to set up and that you highly recommend them. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to provide you with reliable products and services.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had the 32 inch one and we wanted a bigger scrren the same brand really good clarity and sounds good we are older and like the fire stick also and still use our echo alexa on this tv also since its the same brand great buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 4 out of 5 stars

    Value as a secondary tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sized unit, great picture from the front. Colors and clarity fade when viewing from the sides.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Good for a couple months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television on sale for my grandchild as a Christmas gift (so it was actually in a closet still in the box for a few months). At first it was great, it served the purpose it was purchased for. Unfortunately, after only a couple of months it had a system board issue where it had lines all the way across the bottom third of the screen. Thankfully it was still under warranty and was replaced.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're glad to hear the TV initially met your expectations and brought joy to your grandchild. We understand how frustrating it can be to encounter an issue so soon, but we're pleased that the warranty process worked smoothly and the unit was replaced. Your feedback is truly appreciated and helps us continue to improve.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and beautiful graphics and vision, great colors, excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good quality, it's more than I expected, I loved it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your great review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're so happy to hear it exceeded your expectations in both quality and value. It’s always rewarding to know our products are delivering more than anticipated.

      We appreciate you taking the time to share your experience and hope you continue to enjoy your new TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Peace!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam older and wast'nt to comforable buying a smart TV but got on line and bought a smaller one for my bedroom. My Grandaughter bougth me a new smart TV for my living room and it is large and it took some time getting use to it but have loved it. I purchased one for my for bedroom it was so easy and I purchased the warranty. I was surprised I got a text and said it was ready to pick up about 30 minutes later. I have bought things from Best Buy for years. I just live up the steet so it is so convent! They always kind and considerate!!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for taking the time to share your experience with our Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. We’re thrilled to hear that you’re enjoying your new smart TVs and that the transition was smooth for you, especially with the support of your granddaughter!

      It’s wonderful to know that you found the purchasing process easy and that you appreciated the quick notification for pickup. We strive to make our products accessible and user-friendly, so it’s great to see that reflected in your feedback.

      If you ever have any questions or need assistance with your TVs, please don’t hesitate to reach out. We’re here to help and ensure you have the best experience possible!

      Thank you again for your kind words and for being a loyal customer. Enjoy your viewing! BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Smart tv

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. It was very easy to set up, works better than my old ONN Tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, perfect size for my boys room. They are enjoying the Apple TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, and super handy to have it connect right to my amazon!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the enthusiastic review! We're so glad to hear you're loving the Insignia™ 42" Class F20 Series Smart Fire TV. It’s awesome that the quality impressed you and that the seamless connection to your Amazon account made things even more convenient. That’s exactly the kind of experience we aim to deliver! If you ever need help exploring features or setting up more devices, we’re here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my TV for a year now. I have no complaints or concerns. It works nice with great quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love the built in Fire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and easy setup, perfect bedroom size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Vaule

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good value. Set-up is easy. The picture is sharp. The price is fair. I'm pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Hit Like Fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with all the apps you need. Easy to use and the picture quality is beautiful!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TCL on the rise!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to say I'm really impressed with this tv, picture quality is just as good as a 3k Sony tv! I own the TCL roku tv 6th series 65in and upgraded to a 75in qm8 and cannot be any happier! Best tv overall, I'm glad they switched to Google, it's more android friendly to viewers! Will recommend to everyone top quality for an affordable price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made the best gift for my son. he loves having his own tv that has great picture. over all I'm pleased to have made this Christmas the best for him thank you

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your heartwarming review! We're delighted to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV made the perfect gift for your son and that he loves the picture quality. It's wonderful to know that it helped make this Christmas special for him. If you have any questions or need further assistance, feel free to reach out. Enjoy the joy your new TV brings! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mary Woods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. I would highly recommend this product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the kind words! We're thrilled to hear you're enjoying your Insignia™ 42" F20 Series Smart Fire TV. Your recommendation means a lot to us, and we're so glad the product has met your expectations. Thanks again for sharing your experience! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift , works well no issues Please with the purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the gift is working well and that there have been no issues. It’s always great to know when a purchase brings satisfaction and performs as expected.

      Keith | Insignia Support BBY-ExBrand_Insignia