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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4149 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,149 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well organised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $150 on sale. Well packaged. Best Buy was only vendor to offer a 5 year warranty($25). Setup was easy. Picture is good. Sound is good with good volume. Easy to order and pickup locally. Best Buy has very good videos on unpacking and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for a game room!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this to go in the basement for my boys play/game room and its perfect. They can stream what the want and also play their xbox on it. Perfect size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my tv for several weeks now and I love it. Setup was a breeze and the picture clarity is outstanding. I initially bought it to keep the grandkids from my main tv but I’m seriously contemplating swapping with them altogether because of my adoration to this new Insignia.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV, especially for the price. Lightweight and has a good picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It serves the purpose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 60 inch Samsung crashed on me after 7 years. I needed a replacement in a pinch so i chose this after reading the reviews. Setup was easy. One of the screws that hold the feet was a little wanky. But i was able to make it stable. The only issue is the sound. Im hooing up a sound bar to it so that wont be an issue anymore. All and all its a good little tv so far. 4 stars because of the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    DEAL OF THE CENTURY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing not to like about this television. Also, I can speak to the remote for quick access to all my favorite apps and shows thank you Insignia for making my time to relax and chill easier to do just that. The picture is amazing and did I mention the apps yes I said apps people if you cant find something to watch or do then you are not looking

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Som3

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Picture perfect. Size up to par for medium room. Sound phenomenal. Pricing fit for a boss!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, TabbathaS! We're delighted to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV meets your expectations in quality, picture, and sound. It's great to know that it fits perfectly in your medium-sized room and that you find the pricing to be just right. If you have any other feedback or questions, feel free to reach out!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Mr Harris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for its price. Crystal clear picture and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Menu Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as a menu board, brings me joy & great quality!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re so glad to hear that you’re enjoying using it as a menu board and that the quality has met your expectations. It’s always rewarding to know our products are bringing both function and joy to our customers. We truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Nice TV !! Great price and great Quality !! Definitely will purchase again !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Good smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I love the color I love the size the sound is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, very happy with it. Lovely price, perfect size for bedroom. Happy with clarity display, price, functionality.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Amber! We're glad you're so happy with your Insignia™ Smart Fire TV! We appreciate your feedback on the display, price, and functionality. We're happy it's perfect for your bedroom and your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This television is definitely worth the purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia TV is a good option with a good price point. Very easy setup with cable box and cable remote. Great picture! Have used it with a firestick and that setup was pretty much effortless.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Must Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection! I bought this tv on sale for my office at work. Got a wall mount to go with it. Had my IT team connect me with the MAC address to our server and boom! Works perfectly and is the perfect size for my space!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 Insignia 42 both different models, durable, best picture and sound quality.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your experience, Ricky! It's great to hear that both of your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TVs are durable and offer excellent picture and sound quality. Enjoy your TVs!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Extra Bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra bedroom TV. Insignia is a good television.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, NannetteS! Sounds like a perfect fit for the bedroom—glad you're enjoying your Insignia TV!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV gets excellent picture and has good sound. So far very pleased.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, MichaelG! We're glad to hear that your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is delivering excellent picture quality and good sound. Enjoy your viewing experience! We appreciate your support. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, it's clear, good sound, and nice being able to access Amazon.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic to hear! We're so glad you're enjoying the clear picture, good sound, and easy access to Amazon on your Insignia TV. It sounds like it's a great fit for your needs! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Overall satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was excellent. The tv quality is excellent. Very satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you are satisfied with the excellent price and quality of the TV. Your satisfaction is important to us, and we are glad that this purchase met your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not too happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv and once got home I hooked it up. There was a greenish yellowish line across the bottom of the screen. I brought it back the next day and got another one. The sales clerk suggested I get a power surge so I did. It worked for a couple days and then started doing the same thing. I called and spoke to someone and they asked if I had cable box hooked up to it, I said yes. They told me to try and switch the hdmi cord or try another cable box. They also asked me if I had on Netflix or something not cable related. I tried it and there was no line. Tried another cable box…. Few days later it happened again. I buy insignia tvs every time I need a tv. It could be a cable thing I’m not sure but it’s just frustrating all around..

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for the inconvenience you experienced with your Insignia TV. We appreciate you bringing the issue to our attention and for your continued loyalty to our brand. It is possible that the issue may be related to the cable box or HDMI cord, as suggested by our customer service team. We recommend trying different equipment to see if it resolves the issue. If the problem persists, please do not hesitate to contact us for further assistance. Thank you for your feedback and for choosing Insignia for your TV needs. Keith | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia