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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4150 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,150 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not too happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv and once got home I hooked it up. There was a greenish yellowish line across the bottom of the screen. I brought it back the next day and got another one. The sales clerk suggested I get a power surge so I did. It worked for a couple days and then started doing the same thing. I called and spoke to someone and they asked if I had cable box hooked up to it, I said yes. They told me to try and switch the hdmi cord or try another cable box. They also asked me if I had on Netflix or something not cable related. I tried it and there was no line. Tried another cable box…. Few days later it happened again. I buy insignia tvs every time I need a tv. It could be a cable thing I’m not sure but it’s just frustrating all around..

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for the inconvenience you experienced with your Insignia TV. We appreciate you bringing the issue to our attention and for your continued loyalty to our brand. It is possible that the issue may be related to the cable box or HDMI cord, as suggested by our customer service team. We recommend trying different equipment to see if it resolves the issue. If the problem persists, please do not hesitate to contact us for further assistance. Thank you for your feedback and for choosing Insignia for your TV needs. Keith | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Easy to setup. Light weight and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 42" Full HD Smart Fire TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few Insignia TV's and believe me, they last. This is the replacement for the 32" Insignia that lasted my over 10 years. Great price, great picture, very well built TV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re thrilled to hear that you’ve had such a positive experience with Insignia TVs over the years. It’s fantastic to know that your previous 32" Insignia TV lasted over 10 years and that you’re happy with your new one. We appreciate your loyalty and are glad to hear you’re enjoying the great price, picture quality, and build of our TV. If you have any other comments or questions, feel free to reach out. Thanks again! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A lot of TV for a low price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV at a low cost. Easy to set-up and has Good picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Gust room entertainment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an excellent picture. It was very simple to set up. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Very easy to use rhis TV. Would buy it again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, CarrieB. We're delighted to hear that you found the TV easy to use and that you're enjoying the product. Your satisfaction means a lot to us, and we truly appreciate your support. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional, fast, and inexpensive. I recommend this equipment.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Luis! Thanks for your review! It's great to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV delivers functionality, speed, and affordability. A solid choice all around—happy watching! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The projects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image,sound and easily to setting systems

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Picture and sound quality perfect. No complaints and would definitely purchase again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're thrilled to hear that you find the TV to be a great value for the price and that the picture and sound quality are perfect. It's wonderful to know that you have no complaints and would consider purchasing again. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my daughter. Really clear and great for the price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re happy to hear that the TV is working well for your daughter and that you’re pleased with the clarity and value. It’s always great to know our products are making a positive impact. We truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Smart tv

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and nice tv. Takes a while to set up due to updates but overall great tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Easy setup and use. Father loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound is amazing and super easy to control I love my purchase

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, JacobE! We're thrilled to hear that your Insignia™ 42" Class F20 Series TV delivers amazing picture and sound while being easy to control. Loving your purchase is the best feeling, and we’re so glad it’s been a great addition to your home. We appreciate your support and hope you continue to enjoy your TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television, great quality also an awesome price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We’re so glad to hear that you’re enjoying the television and that both the quality and price met your expectations. It’s always rewarding to know our products are delivering excellent value and performance.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen color clear and colorful. Contrast little bit shadowy, But overall very good fire tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're enjoying the clear and colorful screen of your Insignia™ Smart Fire TV. We appreciate your input on the contrast and will take it into consideration. Overall, we're happy to know you're satisfied with your purchase. Enjoy your new TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality was very good, overall. Reproduction of fine image detail was excellent. Color accuracy was very good. Would be purchasing 4 more.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback! We're thrilled to hear that you're impressed with the picture quality, fine image detail, and color accuracy of our product. It's fantastic to know that you're planning to purchase four more. Your satisfaction and continued support mean a lot to us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great affordable TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors and sound. The price is awesome too. Highly recommended.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks so much for the great feedback, OrionisM! We're thrilled you’re enjoying the vibrant colors, sound quality, and value of your new Insignia TV. Happy watching!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked out great and such a good price It was very easy to set up. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my mom’s birthday around April this year and it’s still great she had an old beat up tv and this brand new fire tv was like night and day you can do anything and everything on it I love it and so does my mom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    smart tv good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality prices low orher stores love buy best buy

    I would recommend this to a friend