Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 4150 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,150 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Tv for price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. Picture very clear, easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    PKY fire tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv and fire service, great value, nice picture

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for your feedback! Glad you're enjoying the Insignia™ 42" Class F20 Series Smart Fire TV. A great picture and Fire TV service make for an awesome viewing experience. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great and sound it not that bad either. Easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money, a hard trying today

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set a price one of the best TVs you could possibly find. Easy set up very easy set up. If you’re buying something for your grandparents or even your parents and the older this is the TV for you because it’s already set up it can be easily done with Amazon fire stick, which is a positive and also the price is absolutely perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and picture with very nice remote and the price was really good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid this is a great TV. I like the fire TV interface and having it built into the TV makes everything work better and faster than adding a fire stick. Picture quality is really good. I didn't buy this for gaming but it has plenty of HDMI connections if I wanted to add my Xbox and switch. If you can get it on sale then go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the tv is amazing. It doesn’t freeze up like the actual Amazon firestick does sometimes. The graphics are wonderful. The sound is amazing, almost sounds like surround sound at times and don’t need to put the volume up high to be able to hear what’s playing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love definitely better than my Samsung clarity is amazing great sound and easy to use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality Product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend loved the TV. It works perfectly. Recommend Best Buy brand is quality. Kirk

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great purchase of TV for patio.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up. Great picture. Remote is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a few weeks now and I love it. It was easy to set up and very simple to download apps onto. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong bestbuy account used

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cheap tv ever. Never even got to see it work. Seems someone used my bestbuy rewards account to buy their tv. No harm no foul but I have the receipt and the info for the warranty they purchased. I sent a text to the number on the receipt offering to send along the info but never got a reply

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, James! We appreciate you taking the time to leave feedback, and it's great to hear that you were proactive in trying to help with the warranty information. Your thoughtful approach is truly valued, and we hope everything gets sorted out smoothly. Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insigna

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and for the price the picture are perfect sounds great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, DawnC, for your kind words! We're so glad to hear that you're enjoying the TV and that it delivers great picture and sound quality at a price that feels just right. It’s always rewarding to know when a product brings both value and performance—thanks for sharing your experience! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia is one of the Best hands dwn !! My number 1 Brand

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for the amazing compliment! We’re honored to be your number one brand and truly appreciate your continued trust and support. It means a lot to us to know that Insignia stands out for you.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Insignia 42" class smart fire tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and has great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    InSigNia

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a living room. Beautiful design and Picture. Happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, even better price. My kids use this daily.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi GregC,
      We’re thrilled to hear the 42" Fire TV is a hit in your home especially with the kids! Great performance at a great price is what we aim for, and we’re so glad it’s delivering for your family. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv as a gift for my grandmother. She loved that she was able to play games with my younger cousins on the tv. Setup was easy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear, Tanyah! It sounds like your grandmother is really enjoying her new Insignia 42" Class F20 Series LED Full HD Smart Fire TV. It's great that the setup was easy and that she's able to have fun playing games with your younger cousins. If you have any other tips or experiences to share, feel free to let me know. Enjoy the time with your family and the new TV! --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Love it! Love this brand and the convenience of an Amazon fire tv!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MistyL,

      Thank you for your enthusiastic review! We're thrilled to hear that you love our Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV and appreciate the convenience of Amazon Fire TV. Your feedback means a lot to us, and we're glad you're enjoying your experience with our brand. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Love that my Amazon is linked as well as my Ring camera. Picture is great. I have purchased several of these for different rooms in my home

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that you love the TV and appreciate its integration with Amazon and your Ring camera. It's great to know that the picture quality meets your expectations and that you've chosen to purchase several for different rooms in your home. Your satisfaction is important to us, and we value your support.

      Keith | Insignia Support BBY-ExBrand_Insignia