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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,159 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Right Price and ready to go out the box!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a Small bedroom TV that needed no extras! (All Apps built or can be downloaded). No sticks attached.... Great picture and working fine after a couple of months of use. (Cheap and worth EVERY Penny)!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is so good, my daughter loves it. The picture is perfect

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that your daughter loves the TV and that the picture quality is perfect. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the value. Easy to use and set up and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A few oddities, but a great picture

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. There have been a few oddities like- home page gone, apps disappear, sound goes out, screen randomly freezes in black screen, etc.; however, it typically is fine after a re-boot. You also will be much better off with a soundbar.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BluBerry, thank you for the feedback! We appreciate you pointing out those issues and we will definitely look into them further to see how we can improve. And thank you for the suggestion about a soundbar - we will definitely consider that for enhancing the audio experience. Let us know if you have any other suggestions or feedback in the future. -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    Extended warranty from Best Buy is peace of mind

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to buy Best Buy product.... and buy extended warranty...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my in-laws to upgrade them from a tiny little old TV struggling with a Fire Stick. With this smart TV, they're enjoying more easily controlling what they watch, and they can see the bigger screen much better from across their living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Great color and picture. Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price tv work great nice size smart tv Arrived on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great im impressed with how light yhe tv is its amazing would buy another a little bit bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my children and it works well for them. Not too expensive, has lots of perks and best of all a time to shut off ☺️

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Christmas Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it as a Christmas gift! It works great and the view is clear!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LekeshaB,

      Thank you for your wonderful review! We're thrilled to hear that your son loved the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV as a Christmas gift. It's great to know that it works well and provides a clear view. Your satisfaction and your son's happiness are our top priorities, and we're delighted that the TV meets your expectations.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Sale

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly pleased with the price of this item. It came fast, easy set up, and packaged very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and value, bought this as a gift and they love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Definitely a must buy tv if you're looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv great quality, picture is clear and vibrant. Sound is great. Definitely recommend great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something affordable but still a good quality and this is it! The picture on it is great. It is a greasy size for my bedroom.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We’re glad to hear that you found it to be an affordable yet high-quality option. It’s great to know that you’re pleased with the picture quality and that it’s the perfect size for your bedroom.

      If you have any further feedback or need assistance, please feel free to reach out. We’re here to help and ensure you continue to enjoy your new TV! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great picture and has all the apps we need!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv with a great picture. The setup was easy and I had it ready to watch within 20 minutes. I would highly recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture perfect!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv! Clear picture, this is my second 4k tv & for some reason this shows a bit clearer. Smooth transition to replace old tv on wall mount, no complaints here.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review, DevanteM! We're thrilled to hear that you're enjoying your new Insignia TV and that the picture quality exceeded your expectations. If you have any questions or need assistance, feel free to reach out! - James | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia’s newest fans!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV! It’s very simple and easy to use. We have always been a fan of the fire tv and couldn’t be happier with it. This is our first Insignia TV and it definitely won’t be our last!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Practical TV, best deal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, very clear picture good price Just plug n play

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with us. We are delighted to hear that you find our product easy to operate and that it offers a very clear picture at a good price. It's great to know that the plug-and-play feature has made your setup hassle-free. We appreciate your support and look forward to serving you again.

      Keith | Insignia Support BBY-ExBrand_Insignia