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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,159 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture and Sound perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This movie was excellent and worth for the price. The sound is outstanding. Really recommend it. Quick navigation to apps. Only one glitch which I noticed - when you turn off the TV directly in TV button instead of remote, it won't turn off. You need to unplug and plug in the TV. Then it works.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Pic, Excellent price. Easy set up. Perfect choices.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback. We are thrilled to hear that you are impressed with the picture quality, price, and ease of setup. Your satisfaction is our priority, and we are committed to providing products that meet your expectations. We appreciate your support and look forward to continuing to serve you with high-quality choices. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great medium size television for our bedroom, not too big not to small

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, EROD47, for your review of our Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you find it the perfect size for your bedroom. Your satisfaction is our top priority.

      If you have any further questions or need assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    IMpressive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. Sharp, clear, good sound, and huge video library. Plus it is light-weight and portable. Also it pulls in 40-50 local TV stations. A winner.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! It's great to hear that you are enjoying the clear picture quality, sound, and access to a wide range of content. It sounds like a fantastic TV overall. Enjoy watching all your favorite shows and movies! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thank you Best Buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever especially for the price. Def would come back to buy more!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ChocF,

      Thank you for your fantastic review! We're delighted to hear that you consider our Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV the best, especially for its price. We're thrilled that you're so satisfied with your purchase and would consider buying more.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice, large, clear

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter’s dorm too. To use in projecting lessons. It has worked well!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this tv! It has all of the streaming options all ready programmed in Great clear picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Experience at Bast Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience at Best Buy was amazing, as always. I do not remember the CSR that helped me but she was charismatic and willing to help. I went to the Corona, CA location to order this item for my wife who just graduated with her PhD, thank you so much for making this gift happen for my wife.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your wonderful experience at Best Buy. We are thrilled to hear that the CSR was charismatic and willing to help. It's fantastic that you were able to order this special gift for your wife who just graduated with her PhD. We appreciate your support and are glad to have been a part of this memorable occasion.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smart TV easy programing easy mounting to wall perfect bedroom entertainment.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're delighted to hear that you find the 42" Class F20 Series LED Full HD Smart Fire TV easy to program and mount, and that it's perfect for bedroom entertainment. Your satisfaction is our priority, and it's great to know that our product is meeting your needs. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our house, nice picture and easy to use

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TanyaC! Thanks for the kind words! We're happy to hear your Insignia 42" Class F20 Series Smart TV is a perfect match for your home. A great picture and effortless usability make for an ideal setup—enjoy your viewing experience! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal for the price. Daughter has it at college and it works great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with us. We're delighted to hear that the product is working great for your daughter at college and that you found it to be the best deal for the price. Your feedback is valuable as we strive to provide products that meet your needs and ensure your satisfaction. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Easy great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering and pick up at store was so easy The reps at store were so polite n professional.The Tv is good quality the only is I cannot put Spectrum on it.I didn't realize it was a fire tv and they don't support spectrum.The legs were a little hard to put than I anticipated.But otherwise I am happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great room TV!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! I bought this for my dorm room and honestly its a 10/10 for quality, sound, wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works great and easy to hang. Awesome price too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LaurenK, thank you for your great review! We're delighted to hear that your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is working well and was easy to hang. It's wonderful to know that you found it at an awesome price too. If you have any questions or need further assistance, feel free to reach out. Enjoy your TV!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value Resonable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Fire TV has lots of capability for the price. Great value! Nice high definition picture. Lots of built in features.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, TechDude! We’re thrilled to hear that you find the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV to be a great value with lots of capabilities. It’s fantastic that you’re enjoying the high-definition picture and the many built-in features. If you have any favorite features or tips for getting the most out of your TV, we’d love to hear them. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    42 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process to purchase the TV. Easy set up, I am pleased with its performance to-date

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the purchase process and setup were easy for you. It's wonderful to know that you're pleased with the TV's performance so far. Your satisfaction is important to us, and we're happy to know we're meeting your expectations.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great very clear and easy to setup. Will purchase again from manufacturer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback. We are delighted to hear that you found the TV to be clear and easy to set up. Your satisfaction is important to us, and we are pleased to know that you would consider purchasing from us again. We appreciate your support and look forward to serving you in the future.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Grandma loves her new TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for my grandmother , she has a small bedroom and this 42 insignia TV is the perfect size. She uses daily to watch her telenovelas and is hard to get out of the bedroom sometimes! It was a great birthday present!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing value for a great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted this for her retro setup since it has the av plugs on its backside and so far she is loving it and the price is absolutely worth it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi SpencerY! Thank you for your feedback! We’re thrilled to hear that your wife is enjoying the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. It’s great to know that the AV plugs are a perfect fit for her retro setup and that you find the price to be worth it. If you have any more thoughts or need assistance in the future, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is good for the price. Definitely not top of the line or anything but serves the purpose. It’s in my 6 year old son’s bedroom and he hasn’t complained except for once when YouTube was not loading any videos. After resetting the tv it started working again.

    I would recommend this to a friend