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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 4,159 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia TV 43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very workable TV for the price that is comparable to everything else out there.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi GinaK,

      Thank you for your review! We’re glad to hear that you find the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV to be a great value and comparable to other options on the market. Your satisfaction is important to us, and we appreciate your feedback. If you have any other needs or questions, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for spare room

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for spare room. Works perfectly and no issues.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's perfect! We're glad to hear it's working perfectly and without any issues in your spare room. Simple and reliable is exactly what you want. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great TV for Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the value. This is my first amazon ui tv as i also have a roku and i mist say that i enjoy the features more on this over roku. I will say the the black levels could be better but i may have to mess around with some settings. But for the price it doesnt matter.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent. Menu options are easy to understand. I love having a FireTV and being able to get rid of the Fire Stick.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your amazing 5-star review! We’re delighted to hear that you’re enjoying the excellent picture quality and easy-to-understand menu options of your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It’s great to know that having a built-in Fire TV has made things even more convenient for you. We appreciate your support and are thrilled that you’re happy with your purchase. Enjoy your viewing experience!
      -Paul | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Doing ok so far

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working pretty well so far. Easy to use with app and great sound and picture.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that our product is working well for you and that you find it easy to use with the app. It's great to know that you are enjoying the sound and picture quality. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really like it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and love that it has all the apps on it especially with the internet app. Al smart tv's don't have that app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good TV overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it’s a good TV. No complaints. Very easy to get set up.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    TV’s at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the time it worked it was great. It only worked a month. The good thing Best Buy replaced it for free with a new one. The new TV is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 42" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 42" smart TV is a good product. It did have a faulty remote, Best Buy stood by their product and exchanged it for another one. The picture is really sharp and much more than I had expected. I give it 5 stars, you really can't beat it for the price and value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped fast. Arrived with no problems. Bought for Christmas for my son with his new Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my insignia I was definitely happy when I found out that it already had build in fire stick so I for sure recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv price was great.i will recommend it great purchase

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you are satisfied with your TV purchase and found the price to be great. Your recommendation means a lot to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and perfect for a small bedroom. Only regret is not getting a larger size.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're enjoying the picture quality and that our product is a great fit for your small bedroom. We appreciate your input and hope you continue to enjoy it!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a Great price! Very happy with purchase and peformance of the TV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that you're very happy with your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you find it to be a great TV at a great price. If you have any further feedback or need assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Daughters tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My autistic daughter loves her tv she plays her switch and all on it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your feedback! We're thrilled to hear that your daughter is enjoying her Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to know that she's having a great experience using it to play her Switch and engage with her favorite shows and games.

      If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help! BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV for the price! I am extremely pleased!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We're thrilled to hear that you are extremely pleased with your purchase and that it offers great value for the price. Your feedback is greatly appreciated, and we're delighted that our product has met your expectations. If you have any further comments or need assistance, please don't hesitate to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV at that price. it does not have the better image quality but it is still good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cheap and excellent smart Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is one of the best smart tv sound and image excellent resolution and the voice control wow work perfect for video games

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV!! Got this TV for my kitchen. It comes through when I have guest over or when I’m cooking !!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're thrilled to hear you're enjoying your new TV in your kitchen. It's great to know it's coming in handy when you have guests over and while you're cooking. We understand how a TV can enhance the kitchen experience, and we're glad it's working well for you. Thank you for sharing your positive feedback!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Price performance exemplified!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Insignia 42” television for our bedroom!! It enables all of our streaming services at a price under $200!!!! We are happy with the value and performance and would buy it again!!!!

    I would recommend this to a friend