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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4150 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 4,150 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV!! Got this TV for my kitchen. It comes through when I have guest over or when I’m cooking !!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're thrilled to hear you're enjoying your new TV in your kitchen. It's great to know it's coming in handy when you have guests over and while you're cooking. We understand how a TV can enhance the kitchen experience, and we're glad it's working well for you. Thank you for sharing your positive feedback!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Daughters tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My autistic daughter loves her tv she plays her switch and all on it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your feedback! We're thrilled to hear that your daughter is enjoying her Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to know that she's having a great experience using it to play her Switch and engage with her favorite shows and games.

      If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help! BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a Great price! Very happy with purchase and peformance of the TV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that you're very happy with your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you find it to be a great TV at a great price. If you have any further feedback or need assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really like it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and love that it has all the apps on it especially with the internet app. Al smart tv's don't have that app

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and perfect for a small bedroom. Only regret is not getting a larger size.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're enjoying the picture quality and that our product is a great fit for your small bedroom. We appreciate your input and hope you continue to enjoy it!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent. Menu options are easy to understand. I love having a FireTV and being able to get rid of the Fire Stick.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your amazing 5-star review! We’re delighted to hear that you’re enjoying the excellent picture quality and easy-to-understand menu options of your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It’s great to know that having a built-in Fire TV has made things even more convenient for you. We appreciate your support and are thrilled that you’re happy with your purchase. Enjoy your viewing experience!
      -Paul | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Tv for the money bought for a smaller Bedroom for a friends kid.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    TV’s at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the time it worked it was great. It only worked a month. The good thing Best Buy replaced it for free with a new one. The new TV is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cheap and excellent smart Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is one of the best smart tv sound and image excellent resolution and the voice control wow work perfect for video games

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and the picture quality is pretty good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great to hear! We're so glad your Insignia product works well and that you're happy with the picture quality. Enjoy! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great TV for Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the value. This is my first amazon ui tv as i also have a roku and i mist say that i enjoy the features more on this over roku. I will say the the black levels could be better but i may have to mess around with some settings. But for the price it doesnt matter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! would definitely recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on Smart TV A gift for my grandson that graduated college with a nursing degree

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you found a great price on the Smart TV. It’s wonderful to know that it will be a gift for your grandson who graduated with a nursing degree. We appreciate your support and are committed to providing excellent products that bring joy to your loved ones. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect Little TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost exclusively buy Insignia TVs as you get great value for your price. Very easy to set up and getting going.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv yet didn't last too long before the lights acted up as if damaged during delivery. Over all i recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that you enjoyed the TV overall, despite the issue with the lights. We apologize for any inconvenience caused by the damage during delivery. Your recommendation and support are appreciated. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use reliable smart TV. That is the best entry-level money you can buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv.. good quality picture and easy to use. very happy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're so glad you're happy with your Insignia TV and that you're enjoying the good picture quality and ease of use. We strive to make our products user-friendly and provide a great viewing experience, so your feedback is truly appreciated. Thanks for sharing your positive experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would buy again :)

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my tv that I purchased. Haven't had any issues.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful feedback! We're thrilled to hear that you're loving your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you haven't experienced any issues and are enjoying your viewing experience. If you ever have any questions or need support in the future, please don't hesitate to reach out. We're here to help! BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color &picture easy to navigate to streaming channels sharp clear sound & no distortion on screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easiest hook up ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Tv in a great sale to replace. 50” in my bedroom, works well, great picture

    I would recommend this to a friend