Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- |
- SKU:
- 6495088
Customer reviews
Rating 4.6 out of 5 stars with 4106 reviews
(4,106 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the 42" Class F20 Series LED Full HD Smart Fire TV, particularly regarding its picture quality, reasonable price, and ease of use. Many appreciate its smart TV functionality and suitable size. However, some customers have reported issues with the remote control, performance, volume, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Can’t go wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, have 2 of them now. Cant go wrong for the price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you find the quality of our product satisfactory and that you have chosen to purchase two of them. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Picture and Sound perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This movie was excellent and worth for the price. The sound is outstanding. Really recommend it. Quick navigation to apps. Only one glitch which I noticed - when you turn off the TV directly in TV button instead of remote, it won't turn off. You need to unplug and plug in the TV. Then it works.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV. Excellent value when on sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works exactly as described. Great picture and sound.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're thrilled to hear that our product works exactly as described and that you're enjoying the great picture and sound quality. Your satisfaction is our top priority.
- Carl | Insignia Products
- Pros mentioned:Size
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with Firetv system. Perfect size to fit on tv table we already had. I like it. Cost I paid on sale made it a great buy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, I was skeptical of the brand but it actually looks good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you find the quality very good and that the product looks good despite your initial skepticism. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
T.V.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Picture. Works well !!! Bought as a Gift for my sister & she Loves it !!! No complaints, Great Price !!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your wonderful feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that your sister loves it and that you're pleased with its picture quality and performance. If you have any other thoughts or need assistance, feel free to reach out. Enjoy your TV time! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Mamaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and at age 71 it was easy for me to hook up. Thanks!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement for an old TV in a spare bedroom. This serves that purpose and gives the Grandkids a nice unit to watch and attach their PlayStation.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarkW, thank you for your feedback! It's awesome that the new TV is serving its purpose and bringing enjoyment to your Grandkids. If you have any questions or need assistance in the future, feel free to reach out to us. Enjoy your new TV! -Carlo, Insignia Products
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up . Good picture and volume quality. Perfect size for my son’s room ! Great buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the **Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV**! It’s wonderful to hear that you found it easy to set up and that the picture and volume quality meet your expectations. The size being perfect for your son’s room is a great bonus! If you have any favorite shows or features that you and your son enjoy, I’d love to hear about them! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great mid sized TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv - good price point Fast connections to wifi, clear picture Solid performance
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you're enjoying the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you're happy with its price point, fast Wi-Fi connections, clear picture, and solid performance. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Great tv for price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Color is great. Like that it is Amazon firetv smart.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. Easy to navigate and picture is top notch.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you are enjoying your TV and finding it easy to navigate with a top-notch picture quality. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to provide you with reliable products and services.
Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Flash sale fanatic !!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great deal on an even better TV, I bought it for my son’s room. It had really increased his PS5 graphical fidelity. Thank you Best Buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that it's made such a difference in your son's gaming experience. At Best Buy, we strive to offer great deals on quality products, and your feedback truly makes our efforts worthwhile. If you have any questions or need assistance in the future, feel free to reach out. Enjoy the upgraded gaming experience! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 3 out of 5 stars
No Picture and No Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV on April 1, 2025 and it was working fine until Nov 29, 2025. All of a sudden, no picture and no sound. I unplugged it and plugged it back on, no change. I have to call Insignia to repair.
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Great TV for Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the value. This is my first amazon ui tv as i also have a roku and i mist say that i enjoy the features more on this over roku. I will say the the black levels could be better but i may have to mess around with some settings. But for the price it doesnt matter.
I would recommend this to a friend Rated 5 out of 5 stars
Good and cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for my grandparents and they are very happy with the Tv I think is a good and cheap option
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Buy value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang gor your buck, great picture quality and motion rate
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that you find the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV to be a great value. It's wonderful to know that you're enjoying the picture quality and motion rate. We appreciate your support and hope you continue to enjoy your new TV! |Angelica| Insignia Products|
- Pros mentioned:Price
Rated 5 out of 5 stars
best tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice tv for price. I have been using same brand tv for two years ni issue with it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! It's great to hear that you're satisfied with the value and performance of your TV. Knowing that you've had a positive experience with the same brand for two years without any issues is reassuring. If you have any other thoughts or experiences to share, we'd love to hear them!
Keith | Insignia Support
- Pros mentioned:Size
Rated 4 out of 5 stars
Good little TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little tv. Mounted on the wall in my sons room. He likes it. Great price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review! We're delighted to hear that you find our Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV to be a good addition to your son's room. It's wonderful to know that he likes it and that you appreciate the great price.
If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works and looks great cant beat the price!!! Love it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that the TV works well and looks great. It's wonderful to know that you find the price unbeatable and that you love the product. Your satisfaction is our priority. Keith | Insignia Support

















