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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4150 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,150 reviews
  • Rated 5 out of 5 stars

    Late review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME TV UNTIL I BROKE IT 4 months ago :( :/ ..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 42" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 42" smart TV is a good product. It did have a faulty remote, Best Buy stood by their product and exchanged it for another one. The picture is really sharp and much more than I had expected. I give it 5 stars, you really can't beat it for the price and value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good TV overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it’s a good TV. No complaints. Very easy to get set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and easy to handle when hanging on wall! Great picture and great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and sound. This tv is hung on the wall and we love it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're delighted to hear that you love the color and sound of your new TV. It's great to know that it's a perfect fit for your wall setup. Your satisfaction means a lot to us, and we appreciate your support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QUALITY TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOUND LIKE U IN MOVIES AND BEAUTIFUL PICTURES COLORS

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're thrilled to hear that you are enjoying the movie-like sound quality and the beautiful picture colors. It's wonderful to know that our product is enhancing your viewing experience and meeting your expectations. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bargain HD TV with brilliant color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent buy at a reasonable price. Brilliant color and detail with easy to use features.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV for streaming at an excellent price!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, SherriH! We're glad to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is delivering a great streaming experience at an excellent price. Enjoy your entertainment! We appreciate your support. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for grandkids in other room. Not any complains from them now.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the product is perfect for your grandkids and that there are no complaints from them. Your satisfaction is important to us, and we appreciate your support!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Price performance exemplified!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Insignia 42” television for our bedroom!! It enables all of our streaming services at a price under $200!!!! We are happy with the value and performance and would buy it again!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for an old TV in a spare bedroom. This serves that purpose and gives the Grandkids a nice unit to watch and attach their PlayStation.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MarkW, thank you for your feedback! It's awesome that the new TV is serving its purpose and bringing enjoyment to your Grandkids. If you have any questions or need assistance in the future, feel free to reach out to us. Enjoy your new TV! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service TV is exactly what I expected very pleased

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're delighted to hear that you received great service and that the TV met your expectations. We strive to provide excellent customer service and deliver products that meet our customers' needs, so it's rewarding to know we've achieved that for you. We appreciate you taking the time to share your satisfaction. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with Firetv system. Perfect size to fit on tv table we already had. I like it. Cost I paid on sale made it a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. I didnt want to break the bank on a guestroom television. This TV offers a lot for the price and adding the Geek Squad extended warranty gives me even more peace of mind!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value, stand legs are weird

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stand legs are super wobbly and not the easiest to install. I'm hoping my cat doesn't get too interested. That said, theactual product is great. Good video and sound quality. Buu the mount rather than trusting these spindle legs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great inexpensive secondary tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great, bought this as an office tv and gives me exactly what i need. The UI works pretty well as a smart tv and was very easy to set up and use. For the price, you really can't beat it, ultimately if it isn't a primary tv, it is great bang for you buck!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Shippers tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good tvs and long live its a shipper television a loved

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you find it to be a very good TV and that it has a long lifespan. Your positive feedback is greatly appreciated and helps us continue to provide quality products. If you have any further comments or questions, please feel free to reach out. We're here to help! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for the money great picture and sound like all the features

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We’re delighted to hear that you find the TV to be a great value with excellent picture and sound quality. It’s wonderful to know that you’re enjoying all the features it offers. Your satisfaction is our top priority, and we’re thrilled to have met your expectations. Keith | Insignia Product BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 42" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this TV in another part of our home. We bought it again as we have had such good luck with the first one. It has a great picture, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bedroom option.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the bedroom and couldn't be happier. The set-up was really easy and connecting to our streaming apps was a breeze. The picture is so crisp and the sound is perfect for our bedroom.

    I would recommend this to a friend