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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4150 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 4,150 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    T.V.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Picture. Works well !!! Bought as a Gift for my sister & she Loves it !!! No complaints, Great Price !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for the money! Always had great results from the Insignia brand. My third such purchase. Thanks for being the only and best electronics store around!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed great product for the price and its a smart tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback. We are glad to hear that the TV is just what you needed and that you find it to be a great product for the price. It's wonderful to know that you appreciate the smart TV features. Your satisfaction is important to us, and we are pleased that our product meets your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the best tv in budget and really recommend this brand to everyone please check this one

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your glowing review! We're thrilled to hear that you consider the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV the best TV within your budget. Your recommendation means a lot to us. If you have any other comments or need further assistance, please feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing picture for price! Great quality too!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you find the picture quality of our product amazing for the price and that you appreciate the great quality. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sweet tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Lost the remote but have the app on my phone.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're glad to hear that you're enjoying the picture and sound quality of your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's great that you have the app on your phone to control it even without the remote. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great for the kids

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the price, great TV for the kids and durable

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bing for your buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is definitely worth the price. Bought the tv for my kids game room and they love the tv. Almost perfect picture quality for the xbox series s. Definitely a best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice size for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working well I use it for my computer as a monitor I can read everything

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Pirchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a business as an additional display and has worked perfectly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that it has worked perfectly as an additional display for your business. Your satisfaction is important to us. If you have any further comments or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture. Easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it was to set up and use. Great sound also.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We are delighted to hear that you found our product easy to set up and use, and that you are enjoying the great sound quality. Your satisfaction is important to us, and we are pleased that our product meets your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the interface of the fire Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on sale during black friday hesitant about not buying a big name brand but I am glad I gave it a chance the apps work flawlessly and the image is crisp and clear of course is not 4k the only kind of downside is the speakers but a sound bar will solve that problem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV love the it. Best bank for your buck. Shipping was extremely fast too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Brinx! Thank you for your feedback! We're thrilled to hear that you're enjoying your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you found it to be an excellent value and that the shipping was fast. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 star tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv bought it for my daughters room and it’s exactly what she wanted.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's fantastic to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is exactly what your daughter wanted! It sounds like it's a perfect fit for her room. If you have any questions about its features or need any tips on optimizing the TV settings, feel free to ask. Enjoy the great TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice TV for the price. Color is good,and the volume is fair

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that you find the TV to be a good value for the price. It's great to know that you are satisfied with the color quality and volume. Your input is important to us as we strive to provide products that meet your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Wrong remote.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Included remote is NOT what is pictured. I wanted the model specifically because it shows online you can program the button two hot key buttons. What comes with this display, all 4 buttons are pre-programmed and you can not change them.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,
      Thanks for your review.
      As changes may occur on hot key of the remote control, it shows blank in picture. The actual item shall prevail. The remote does not support programming. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    too good to pass up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these TVs! This is the second one I have bought, now I have one in my bedroom and one in my living room- the picture is so bright and clear, and you can't beat the price!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great for bedroom use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is good for a good bedroom for late night watching of Pokémon and gaming tactics shows. Winding down after a long days work is needed to relax and recover with a good sized TV to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up . Good picture and volume quality. Perfect size for my son’s room ! Great buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the **Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV**! It’s wonderful to hear that you found it easy to set up and that the picture and volume quality meet your expectations. The size being perfect for your son’s room is a great bonus! If you have any favorite shows or features that you and your son enjoy, I’d love to hear about them! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice picture & easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older ssmsung non-smart tv - we did away with paying cable fees - and very happy with the features on this tv - we have turned to streaming - easy set up with this tv yo stream all our apps

    I would recommend this to a friend