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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,159 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Pirchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a business as an additional display and has worked perfectly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that it has worked perfectly as an additional display for your business. Your satisfaction is important to us. If you have any further comments or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice size for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working well I use it for my computer as a monitor I can read everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales associate reward

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't review this item yet as I bought it for my grandson. I just wanted to give my sales associate at the store some recognition on what a great job he did about explaining this purchase to me and how it worked. He said I would get an email from Best Buy to rate him with. Never saw that mail from best buy. Must of gotten mixed up with multiple other emails I get from Best Buy. Any way, I would like to thank you Kiyote from the Best Buy store in Peachtree City, GA. store for spending a little time with this old man and trying to explain everything to me. Hope you have a great holiday season. I would have said Merry Christmas but thats not right in today's world!!!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    42” tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So a year has gone by and I feel I can write an informed review at this point. Tv works well. I use it in my Rv and on my covered patio. Everything works pretty flawlessly. Only complaint is the volume is very low when outdoors, but I guess that’s kind of expected

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 star tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv bought it for my daughters room and it’s exactly what she wanted.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's fantastic to hear that the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV is exactly what your daughter wanted! It sounds like it's a perfect fit for her room. If you have any questions about its features or need any tips on optimizing the TV settings, feel free to ask. Enjoy the great TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up . Good picture and volume quality. Perfect size for my son’s room ! Great buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the **Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV**! It’s wonderful to hear that you found it easy to set up and that the picture and volume quality meet your expectations. The size being perfect for your son’s room is a great bonus! If you have any favorite shows or features that you and your son enjoy, I’d love to hear about them! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Smart tv

    Rated 4 out of 5 stars

    God tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV. Best value reasonable cost . Top brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandkids it was perfect for there space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is easy to set up and easy to use. I'm replacing the previous one that I had. I used to leave it out, and the screen light burned out. I think it lasted as long as I have a right to expect. But I'll be turning this TV off when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bedroom TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Perfect for the master bedroom, big enough to enjoy watching movies before bed without feeling like you’re in an obnoxious movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Flash sale fanatic !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great deal on an even better TV, I bought it for my son’s room. It had really increased his PS5 graphical fidelity. Thank you Best Buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that it's made such a difference in your son's gaming experience. At Best Buy, we strive to offer great deals on quality products, and your feedback truly makes our efforts worthwhile. If you have any questions or need assistance in the future, feel free to reach out. Enjoy the upgraded gaming experience! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture. Easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it was to set up and use. Great sound also.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We are delighted to hear that you found our product easy to set up and use, and that you are enjoying the great sound quality. Your satisfaction is important to us, and we are pleased that our product meets your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fantastic and looks great! 5 Stars Best Buy one star for sending the wrong TV and had to send back the wrong TV and wait an additional two days for the correct one. FedEx negative 1 star for not following instructions twice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy at Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my bedroom to watch Netflix. Great picture quality at a great price! Customer service at Best Buy was outstanding as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great mid sized TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv - good price point Fast connections to wifi, clear picture Solid performance

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you're enjoying the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you're happy with its price point, fast Wi-Fi connections, clear picture, and solid performance. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect Little TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost exclusively buy Insignia TVs as you get great value for your price. Very easy to set up and getting going.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought if for my girlfriend and she loves the picture quality

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Lucy,

      Thank you for your lovely review! We're delighted to hear that your girlfriend loves the picture quality of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. Your satisfaction is our top priority, and it's wonderful to know that our product meets your expectations.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice TV for the price. Color is good,and the volume is fair

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that you find the TV to be a good value for the price. It's great to know that you are satisfied with the color quality and volume. Your input is important to us as we strive to provide products that meet your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far, so good...now even better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. I initially purchased it to be used as a cost-effective monitor replacement for my computer. Since then, I have canceled my cable service making this an even better purchase decision.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, I was skeptical of the brand but it actually looks good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the quality very good and that the product looks good despite your initial skepticism. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia