Customer Ratings & Reviews
- Model:
- NS-42F201NA23
- |
- SKU:
- 6495088
Customer reviews
Rating 4.6 out of 5 stars with 4150 reviews
(4,150 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
CJ
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv shows good and user friendly. The tv is lite weight and to install on the wall.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Carlos! Thank you for your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're pleased to hear that you're enjoying the picture quality and user-friendly features. It's great to know that the lightweight design made wall installation easy for you.
If you have any other comments or need assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Iffy sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some issues with sound occasionally but otherwise a great tv.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ashlie,
Thank you for your feedback! We're glad to hear that you find our Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV great overall. We apologize for the occasional sound issues you've experienced. Your satisfaction is important to us, and we appreciate you bringing this to our attention.
Please reach out to our customer service team so we can assist you further and ensure that the issue is resolved. Patricia | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
42" for My youngest boy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing. Clear and works perfect! Sound is great also!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, DeborahH, for your fantastic feedback on the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you're enjoying the clear picture and great sound quality. Your satisfaction is our top priority, and we appreciate you sharing your positive experience! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 42 inch Insignia was purchased primarily to run Zwift. The picture is great and the sound is good enough that I didn’t need to buy a sound bar. A great TV at an excellent price. Highly recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wonderful Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Clear picture, no problems, comes with many features.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JovaniM! It's fantastic to hear that you're enjoying your Insignia 42" Class F20 Series LED Full HD Smart Fire TV. A clear picture and a variety of features can really enhance your viewing experience. Patricia | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV at a low price. Less weight and nice picture
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Meets/exceeds expectations except Spectrum lacking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV meets all expectations and the price was lower than expected. Only drawback for me was Spectrum is not available on this smart TV so I needed to purchase a Roku stick.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value, Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a wall-mounted bedroom TV for the wife to relax in bed and watch her shows. This is the second Insignia we’ve bought and are quite happy. Great value!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Patio tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for my outside patio , looks clear and hd works for me
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Superb!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of channels. Perfect picture. My family really enjoys watching
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It sounds like your family is having a great time with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! With tons of channels and a perfect picture, it must be a fantastic addition to your home entertainment setup. Patricia | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excelent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent product. I would buy again. Very good image quality
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your excellent feedback! We're thrilled to hear that you're impressed with the product and its image quality. Your willingness to buy again means a lot to us. If you have any other comments or need assistance, feel free to reach out. Enjoy your purchase! Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Money well spent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these during the Best Buy sale and they have worked great! They were upgrades from what our kids had and we couldn't be happier.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
43 inch TV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is better than expected for the price paid. Very clear crisp picture.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We’re thrilled to hear that the television has exceeded your expectations and that you’re enjoying the clear, crisp picture quality.
Your feedback is greatly appreciated and helps us continue to provide high-quality products at great value. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team. Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Rated 5 out of 5 stars
TITLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even at the low price range, this model is the largest that would fit in my RV. The tuner finds stations that are over 60 miles from it with the retractable antenna on the coach. Great value for the traveler.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
new tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the tv works like an expensive model for a fraction of the price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GaryS! Thank you for your feedback! We're delighted to hear that you're loving your new Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's fantastic to know that it's performing like an expensive model at a fraction of the price. Enjoy your new viewing experience! |Angelica| Insignia Products|
Rated 4 out of 5 stars
TV is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Tv. Works okay. Remote is okay. Volume is okay
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv 1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv worth the money own for over a month had no problems
I would recommend this to a friend Rated 5 out of 5 stars
Great value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second purchase of this TV. Our daughter uses one and we put the other under a cover portion of our pool deck. Perfect option since it is shaded and dry.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your continued support! We’re glad to hear that both TVs are serving your family well—one for your daughter and the other as a great addition to your pool deck setup. It’s great to know the TV performs perfectly in a shaded and dry area, making it a reliable choice for different spaces.
Keith | Insignia Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
My Granddaughter gift.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my granddaughter she likes it very much, she said the pictures on there are clear and beautiful.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm so glad to hear that your granddaughter is enjoying her new TV! It's always nice to hear that a gift is well-received and appreciated. I hope she continues to enjoy watching clear and beautiful pictures on it for a long time to come. - Ed | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price
Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is a great value! Works well and the built-in fire stick has worked great so far with no issues.
I would recommend this to a friend

















