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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,159 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Fire TV was struggling to connect to our apps and the internet. We bought this Insignia, first time with it and it has worked perfectly! Very happy with it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JosephW! We’re thrilled that the switch to this Insignia Fire TV brought the performance you were looking for. No more app troubles—just seamless streaming. Thanks for trusting us! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Iffy sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some issues with sound occasionally but otherwise a great tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Ashlie,

      Thank you for your feedback! We're glad to hear that you find our Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV great overall. We apologize for the occasional sound issues you've experienced. Your satisfaction is important to us, and we appreciate you bringing this to our attention.

      Please reach out to our customer service team so we can assist you further and ensure that the issue is resolved. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia 42" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for grandsons to hook up PS4. Works great. Also added Disney & other kid friendly channels. Easy to do it all. Boys were surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's show beautiful picture and perform excellent easy to reset

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv worth the money own for over a month had no problems

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Deal for the Money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! It’s perfect for my office! It’s just the right size and very much worth the money!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that it fits perfectly in your office and meets your expectations in terms of value. Your feedback is invaluable to us, and we appreciate you taking the time to highlight your satisfaction. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Decent TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good for what it is, sometimes sound will go out and have to restart

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great and low cost tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low cost tv, the only bad thing is the software is not the greatest, can be very slow at times, if you’re looking for cheap tv to add Apple TV or Roku to you won’t regret your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome it’s light in weight, color is bright and it has a lot of streaming capabilities/options. I recommend this tv with a doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my mother in law, she absolutely loves it, says it was easy to put together. Great price and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    cheap and works fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap and works fine. everything you can ask for in a smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Quality tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and it was exactly what I needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you found exactly what you needed, especially at a sale price. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture quality and the ease of setup. Love that I don’t have to run a bunch of cables to the back and can just plug in the power cord and that’s it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price, nice picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Clear picture, smart TV, great color

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LaurenL! Thank you for your feedback! We're delighted to hear that you're enjoying the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to know that you find it to be a great value with a clear picture and vibrant colors. If you have any other comments or need assistance, feel free to reach out. Happy viewing! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great replacement for my 32.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Fire tv I bought in the last 4 months. It was a replacement for the 32” in my bedroom. It is a great size and perfect fit for the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality and a dependable brand no matter the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The TV is fine, the store needs help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was fine. There were not enough people working in the store at the time and it took us an hour to purchase because we were deciding between a couple of models. Hire more people, Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good as New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised works great!! I’ve never purchased a used TV before so I am pleasantly surprised

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cheap enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical smart tv, good picture and easy to set up and navigate

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It's great to hear that you're satisfied with your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV, AprilP! A good picture quality and easy setup can make a big difference in enjoying your new TV. Thanks for sharing your feedback!

      If you have any questions or need assistance with anything else, feel free to ask. Enjoy your TV! BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv it show a great picture this tv is great grand babies love watching tv outside on my patio

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review! We're so glad to hear that you're enjoying your new Insignia TV and that it's providing a great picture for you and your grand babies to enjoy. It's always wonderful to hear that our customers are happy with their purchases. If you have any questions or need assistance in the future, feel free to reach out. Happy watching! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia