Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 4,159 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the price nothing more to add You make it difficult it’s a good tv for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and clarity are wonderful. I also bought a TV miunt for the wall. Associate was knowledgeable and helped me pick correct one for the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mema24

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the TV to replace an old one that was broken. Used by our great-grandchildren when they visit. It's a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great budget TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! We bought it for my son's room and he is very happy with it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that the TV has a great picture and that your son is very happy with it. It's wonderful to know that it meets your expectations and enhances his room. We appreciate your support and are glad that you're satisfied with your purchase. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Tis TV is great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is light weight, not to big and the resolution is great for game play. I especially love that its a google tv so it works with my amazon, alexa, and directly links to my prime.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Perfect size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little smart TV. Perfect for my cisita. Good quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cheap TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose. Needed a couple cheap TVs. Found these.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart television good quality for the price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the smart television to be of excellent quality and a good value for the price. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your needs. If you have any further comments or suggestions, please feel free to share them with us. Your input helps us to continue improving our products and services. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    marc

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pictures. enjoy watching tv on this great for gaming

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. It's wonderful to hear that you are enjoying the picture quality and finding it great for gaming. Your feedback is valuable and will certainly help others in making an informed decision. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy great deal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 42" TV was a great purchase. Bought it to replace the one we had at our cottage. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Breaking the mold

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first as I'm a big Samsung fan. Bought this TV for my bedroom. Love it! Great picture, great sound, at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gifted TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to someone. They said they love it! I am only guessing on the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Has great picture and sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my first appartment, love the quality of the television and it streams disney and hulu really well. No problems!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size nice picture been buying Vizio was not happy with Vizio this get out of my way seems to be a good brand

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked pretty well so far no issues at all and good quality

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're delighted to hear that our product has been working well for you and that you're satisfied with its quality. Your satisfaction is our top priority, and we're here to ensure you continue to have a great experience with our products.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Has a great picture and even good sound. Only had one minor problem, the sound wouldn’t sink up with the picture. We just had to unplug it and plug it back in and the problem was solved.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Fire tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall ok with the exception of it only half working at the moment.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to provide your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We're sorry to hear that you're experiencing issues and that the TV is only half working at the moment.

      To help resolve this matter, we recommend checking a few things. First, ensure that all connections are secure, including the power cable and any HDMI cables. If the TV is not responding as expected, a simple reset can sometimes help. You can do this by unplugging the TV for about 10 seconds and then plugging it back in.

      If the problem persists, please reach out to our customer support team directly. We’re here to assist you and ensure you have a fully functional TV. You can contact us via our support page or through the phone number provided in your product documentation.

      Thank you for choosing Insignia, and we hope to resolve this issue for you quickly! BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Review as requested

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv so far. It has froze on selecting a menu 1 or 2 times thou.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, JeremyW! We're glad to hear that you're finding the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV to be good overall. We appreciate your feedback about the menu freezing issue and will look into it. Enjoy your new TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the Fire TV. The picture quality is excellent, and I can easily access all my streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. The fire stick add on is great. I saved 50$ on that alone. And the quality is great especially at that price

    I would recommend this to a friend