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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,159 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just what my wall needed!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this tv, I bought 2 Insignias, one for the office and one for the bedroom. A great value......thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Color is great. Like that it is Amazon firetv smart.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fire tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sync and smart capabilities and how easy it was to sync with my devices

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JessicaC! Thank you for your feedback! We're delighted to hear that you're enjoying the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's great to know that you love the sync and smart capabilities, and that it was easy to connect with your devices. If you have any other comments or need further assistance, feel free to reach out. Enjoy your smart TV experience! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the item. For the price it does its job. Very nice picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for bedroom

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Good size for a bedroom or 2nd tv.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    Buggy Operating System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV however, the operating system on the tv (fire tv) is buggy at times. It isn’t smooth and will lag every now and then. It doesn’t affect anything while using your apps but only while navigating through your library and settings. I’ve had this for a year and a half and it’s not bad. For the money, it’s pretty worth it but be prepared to get frustrated with the OS

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and sound. Finally a tv with a decent sound quality and the vibrant colors in the picture.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very user friendly.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is good. Unfortunately if you ever have to replace your remote, it's awful. The ones that are affordable are junk, and the ones that work like they're supposed to (ie support Alexa) are $35-40. Considering I paid less than $150 for the tv, that's pretty ridiculous. It is also extremely difficult and time consuming to figure out WHICH "Replacement Remote for Insignia FireTV" is supposed to be compatible, even if you have the tv model #. We spent the first half of this year living in a safehouse for victims of domestic violence and I only started to get back on my feet this past summer. This was my first (and only) big purchase for our new home and therefore meant a lot to me. Unfortunately my son dropped the original remote 2 weeks later, and then I found this whole process very frustrating. It's a shame. At least now I know one more thing to check before buying electronics.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's a great value. Very happy with quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a smaller bedroom TV. Mounted this on the wall and have loved it since!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    High featured TV at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well featured TV at a good price with Apple AirPlay and a good selection of installable applications.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and price. Perfect size for our guest room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia tv 42 inches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for my bedroom. I like The image and sound

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Joffre! I am extremely grateful for your positive feedback on the Insignia™ - 42" Class F20 Series LED Full HD Smart Fire TV. Your comments on the excellent image and sound quality truly mean a lot to us. We are committed to maintaining excellent products and always strive to provide exceptional customer service, so if you need help, please don't hesitate to reach out to us.

      JC | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. I have two. My boys have one and my daughter has one l. They live the picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid small TV, it's light and easy to move when you have company over to back yard, garage, play room etc...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice size & easy to hang. Very nice picture. Great price family is happy for extra tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sitting Room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television it is perfect for the wall. It’s not too big or too small. It’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have bought hands down! Makes everything very easy to use!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your glowing review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you find it easy to use and that it's your best TV purchase to date. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your viewing experience! - James | Insignia Support |
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the TV. It was easy to set up and has a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my garage gym. I was seriously impressed by the picture quality and the speed of downloading apps. Great TV!

    I would recommend this to a friend