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Customer Ratings & Reviews

Insignia™ - 43” Class – LED - 2160p – Smart - 4K UHD TV with HDR – Fire TV Edition-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 996 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
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  • Rating: 3 out of 5 stars

    Great TV for the price, Fire TV 2 Stars

    Posted
    EDELRU1Z
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The picture quality is OK, live TV interface and control is an afterthought. The remote control has limited buttons

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good TV, with more functions than we need!

    Posted
    aehj
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This TV is fine for our use, but we are not yet very familiar with the Fire TV experience -- still getting used to turning it on and having to select what type of broadcast or service we want. Yes, pushing the button two extra times seems like an inconvenience! But after that, it's fine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Deal

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this one on a deal of day ad, pretty glad I did. Overall screen quality is great, not the best I've seen but it does a decent 4k HDR for streaming. Sound leaves a little to be desired but also to be expected running a screen of this size. Like the Amazon FireTV built in although the layout could be better. The app catalog is huge but also a little weird to sift through. The voice remote is a nice touch but it comes at the cost of convention. Theres no standard channel up down button and inputs are dealt with either on screen manually from home or by voice command. Tried pairing a 3rd party remote but the only button presses it mimicked were volume and power. That is a bit disappointing. The Amazon account setup was easy enough and the freedive channel is a nice touch for those not paying for prime who want content. Far from a perfect screen but impressive for what I paid.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good display, ok remote, horrible live tv controls

    Posted
    Jaron
    • Tech Insider NetworkTech Insider Network

    Pro -Inexpensive -HDR -Remote is non-LoS wireless -Can pause live TV Con -Entire menu system is FireOS -Live TV interface and control is an afterthought -Remote has limited buttons Overall It's a basic 4K TV at it's heart ( yeah, duh ) with unsubstantial stats. It's only 60 Hz, so it still has to deal with dejudder. It's only LED lit, not OLED, so black levels are ok but not great. These aren't bad marks. For only $300, you can't be mad about a decent but not great display. It'sn't going to wow anyone, but it won't let you down, either. The bonus is it does have HDR support, so you get a little extra for the money. The integration of Amazon Fire is the big story here. But this isn't a TV that just has a built-in Fire system. The Fire OS is used for the TV's entire menu system. Inputs, display controls, channel memory, EVERYTHING in this TV is controlled through the FireOS interface. Anyone who's used an Amazon Fire TV dongle or stick will be right at home with this. I'd prefer the TV specific controls ( like picture quality and audio output ) to be in their own menu outside the FireOS because anytime you want to change anything, you have to stop what you're watching, go to the Fire home page, and then into the settings. When you're done, you then have to navigate back to what you were doing before. Maybe I'm olde school, but I prefer the small transparent pop-ups that let me make changes and then go immediately back to what I was doing. When on a given input, you can bring up a small side menu without going back to Amazon home, but not a complete system menu. The remote, no surprise, is a modified Fire TV remote, complete with voice control. But whereas normal Fire remotes are Bluetooth only, this one also includes IR so it can also control you other AV devices. While it's great to have a non-line-of-sight remote, the remote itself is quite limited. It has no number buttons or channel up/down. No last channel recall button. No buttons for closed-captioning, audio switching, input switching, or any soft-programmable buttons. All this hints at the TV's focus on online streaming services and ignoring live broadcast TV. Apart from no buttons on the remote for direct channel control, the menu to change channels is very limited. You can only change channel from a channel guide list. The list is sorted alphabetically by channel broadcast name and you can't change that ( some of us still remember channel numbers ). You can save channels to your favorites list, will be shown at the top of the list, or just hide them altogether, but no other filtering or sorting options are there. The redeeming feature for live TV is the ability to pause it by saving a temporary rolling recording to its internal storage. If you don't load down with a lot of Amazon/Android apps, you can get about 2.5 minutes. However, you can also plug in a USB flash drive to the TV to extend its storage capacity, and thus pause time ( a 32GB drive gives you more than 30 minutes ). In the end, it's still hard to fault the TV given its price. For $300 you're getting a great work-horse 4K HDR TV with a slightly better than average display. The hardware inside is plenty strong to run 4K streaming services. If the majority of your viewing habits revolve around Prime Video, Netflix, and other subscription services, you'll be very pleased. If you watch a lot of live TV, you'll be a little frustrated with the remote.

    I would recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hi Jaron. Thanks to reviews like this you bring to our attention what is important to you. We appreciate you taking the time to write such extensive review, I'm sure many people will find it helpful. We will have your ideas in mind for future iterations of the TV. Charles V. - Insignia Support BBY-ExBrand_Insignia

  • Rating: 2 out of 5 stars

    Good picture, lots of problems

    Posted
    Truman
    • My Best Buy® MemberMember

    First of all, it has a pretty good picture, not great, but good. But it goes downhill from there. The first problem is that you cannot just turn it on and watch TV, as far as I can tell, this cannot be done. You have to "hunt and peck" for anything. This has confounded everyone from the salesman at Best Buy, to the elderly, to visitors, to the children. Even the Millenials, who seem to have the least amount of problems with figuring it out, have to work through it. Why? The second problem is very similar, and that is the menus. Endless, pointless menus! You have to wear out the remote control, moving around, looking around, and making selections. It is insane - the organization is nuts! You cannot turn it on Live Broadcast Channel 9 or Cable Channel 247, or whatever because Alexa has no clue what you are talking about and there are NO numbers on the remote! It is such a pain to watch whatever it's showing on TV at the moment. Example, Spongebob was on, and I wanted to turn it on and could not find it - was not on the menu. So I asked Alexa to find it, and it did. It found it in three places, so I had to go through each one until I found the one that was currently showing - are you kidding me? The third problem is worse. Apps, apps, apps, endless, pointless apps. Literally apps within apps within apps. No standardization. Want to find a particular show? You have to know where it's, and you have to navigate through the menu, you know, the one that makes no sense. It is like a maze! Alexa helps very little and once you find your show, Alexa is going to more-than-likely show you the one that needs yet ANOTHER App to watch the show! I am not kidding. The fourth problem is that it's anti-cable and anti-broadcast TV. It is designed this way NO PURPOSE. Do you have Xfinity? There is no app for that! The TV loses where the cable TV is and it cannot tell the difference between broadcast TV and Pluto TV. Want to watch the local news? Good luck finding any channel. There is a TV button with little antennas, you push it, easy right? The channels are not listed, instead it shows you what it wants to show you. There are too many channels and it's kind of nice to go to the History channel instead of channel 3441, but how do you know that your favorite History channel show is on? Alexa might help if you want to list 14 of your favorite shows and ask which one of those are on at the moment, but you are lucky if Alexa gets even one of them right. The fifth problem is Alexa. Alexa is your best bet on finding what you want, however, it rarely understands what you want, even if it gets what you just said perfectly correct, no matter how you say it. It is literally like talking to a senile elderly person and it's loud! For example, just try to get it to turn on the Weather channel. It wants to tell you the weather, but it just will not turn on the Weather channel, nor will it find or turn on the local weather or news. It might give you 14 weather selections and the Weather channel might be among them, but if you want to watch it, you have hunt it down, select it only to find that you have to download an app. What?! Never mind it's on local broadcast channel 5 or on cable channel 38 at the moment. The same thing is true for just about everything! The sixth problem are the remote control buttons. Not only are there no numbers so you cannot override the insane, maliciously out-of-control menus, but the "how can you possibly get it wrong" buttons are a real pain as well. Want to watch Amazon Prime? Push the Amazon Prime button. Now you get yet another menu, similar to, but always different from, all the other apps. So you are stuck endless hunting through the weird, nonsensical categories forever. If you are lucky, you will find something that you can tolerate to watch, so you select it, but no, you can't watch it. You have to subscribe to yet another service. Amazon Prime is littered with endless services that you have to purchase first. Want to watch 10 different shows? You might have to subscribe to 10 different services first, each costing who knows per month. Then good luck on finding what you want to watch, Alexa has no clue to select the one you are subscribed to. Try selecting the Netflix button and you will see the exact same shows that you were not interested in watching years ago show up. Not only that, but they seem to show up in every other category, over and over and over. Heaven forbid you started to watch a show that you decided was horrible, it will be listed in your face FOREVER. Netflix will assume you loved it so much that it will give you horrid selections just like that show you could not stand to watch. Furthermore, all menus seem to have this same problem: classic, awesome tv shows and movies listed next to the most rotten garbage as if they were the same thing. Amazon Prime is especially bad at this. Does it have a 1.2 rating on IMDB? No problem, Amazon Prime gives it a 5 star rating! There are no real filters, so Ben-Hur, the Ten Commandments, or anything with Charlton Heston is listed right next to Bubble Guppies or Death Wish. Hey, it's all the same thing, right? Good luck on finding the classical movie, you are just as likely to get the animates cartoon version.

    No, I would not recommend this to a friend