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Customer Ratings & Reviews

Insignia™ - 43” Class – LED - 2160p – Smart - 4K UHD TV with HDR – Fire TV Edition-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 810 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-10 of 10 Reviews mentioning:
  • Rating: 4 out of 5 stars

    Great for cable cutters

    Posted
    Nata
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Awesome tv for ppl who cut their cable. I love it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great picture

    Posted
    Mj74
    • Verified PurchaserVerified Purchase

    This TV solved my problem for room in my residence with no access to cable for TV. Great for utilizing pre loaded apps to watch programs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV

    Posted
    melj40
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I recently decided to cut the cord on cable and I was looking for a new TV for my bedroom. I'm wanted something that I wouldn't need to plug in a bunch of different devices, was easy to access the apps I use, and great picture quality while also being affordable. This tv achieved everything I was looking for.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great deal on Smart TV

    Posted
    bobbi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This TV was a great deal for the price. I finally tried hooking it up and the TV itself was simple, but hooking it up to cable did leave a bit of a challenge. I'm not a geek or have good knowledge of these type of electronics. I'm thinking through trial and error and phone calls this will be great TV. I miss the instruction booklets!

    I would recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hello,

      Thank you for taking the time to to review our Smart TV. It's great to see you are happy with our great deals!

      Please feel free to contact us at anytime on #877-467-4289, for any questions. Arin - Insignia Support. BBY-ExBrand_Insignia

  • Rating: 5 out of 5 stars

    Great TV

    Posted
    TJ22
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great tv for the price. Wakes up quickly. We cut the cable cord a while ago so amazon prime, Netflix and Hulu are the main things we use the tv for. They all load quickly and look great. Very surprised how nice it is for the price.

    I would recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hello TJ22,

      I hope you are well, and that you are enjoying your new TV. Please let us know if you have any question or concern. We remain at your service.

      - Pam M. Insignia Support BBY-ExBrand_Insignia

  • Rating: 5 out of 5 stars

    excellent 4k tv

    Posted
    oscarmusprime
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    so I started the streaming thing now, cut the cable and went only with internet throughout the house. This is my First smart TV and its perfect. It has all the apps needed to watch all my streaming services and since is FIRE TV through Amazon, it should be compatible with the upcoming Disney+, which is really why I wanted a smart streaming TV. Worth Every penny, but the only thing I have an issue with is the size. I guess 43inch is the smallest 4k TV out there. Couldn't find anything smaller in 4k from any other TV names. Oh well....

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great deal for a 4K smart TV

    Posted
    GopherBruinEater
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Got this to replace a 10 year Samsung LCD that cost almost 10X as much as I paid for this one. Picture is very good. Although the Fire TV interface is pretty than Roku TV it isn't as friendly for switching being devices. Roku allows you to label your devices. Also my cable TV remote doesn't allow me to switch inputs as I'm forced to use the TV remote. You can use an Echo dot and give voice commands however I don't always want to hear Alexa. TV speakers are decent and sound better than my Insiginia Roku TV. Still happy as I picked this up for $199 on sale

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Blu-Ray Playback Issue, Geek Squad Terrible

    Posted
    Frank
    • My Best Buy® MemberMember

    Blu-Ray playback on my new Insignia 43" 4K had a purple overlay out of box. Google indicated a possible HDMI issue with cable or TV HDMI input connector. My Sony player worked (and works) fine with current Samsung TV and I switched the cable to be sure it wasn't the cable. I called Geek Squad and was disconnected twice after being put on hold. I then tried online and "Sid" had me unplug and restart the player. When I informed him the screen was still purple, he responded "Good", then wrote "Thank you for your time" and ended the chat! With this type of "service", the TV is going back tomorrow. This was my third Bestbuy TV but the earlier Samsungs did not have issues so I never tested their service. No more Bestbuy products that might need Geek Squad service. The kicker is that I was prepared to buy a new Blu-Ray player if the player compatibility had been the issue.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good, but ..... Failed!!!

    Posted
    Nukz18
    • My Best Buy® MemberMember

    Here we go! I was on shopping of a new TV and I was trying to upgrade to bigger TV since I sold my 22" Westinghouse 1080p & 32" Vizio 1080p TV. I was thinking of getting a smart TV or just a regular 1080p TV since I have a Roku device to use. And I don't want to spend too much $$$ to a newer TV so I found this Insignia 43" smart and give it a try 'coz I used to have a Insignia brand way back and it last me for almost 9-10yrs if I remember. So bought this Insignia 43" and it perfectly fits in my room but by the time I installed it and hook up all those cable and set up the firestick, the weird thing is that when I am watching a movie im trying to make the sound loud since I have the sound bar hook up. The movie I am watching was going fast forward when I pressing my sound bar remote. So I pause the movie with the Firestick remote and control the volume again with the sound bar remote, we'll it happens again the movie going past forward. I was like what the heck is happening with my brand new TV? . So the next day morning when I am trying to watch a movie again my TV won't turn on, so I pressed the Firestick TV again but I failed. Wait for 5mins and no luck. So I manually pressed the button under the TV and it turn on, but the apps on the screen got freezed for no reason. I got disappointed with this TV and returned it that same day Jan 01, 2019 and I just bought this last Dec 31, 2018. Not even 24hrs I had this TV. Idk if its the Firestick that cause of it or maybe the TV itself. So I change this to another brand with the same size and lil' bit cheaper

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good picture, lots of problems

    Posted
    Truman
    • My Best Buy® MemberMember

    First of all, it has a pretty good picture, not great, but good. But it goes downhill from there. The first problem is that you cannot just turn it on and watch TV, as far as I can tell, this cannot be done. You have to "hunt and peck" for anything. This has confounded everyone from the salesman at Best Buy, to the elderly, to visitors, to the children. Even the Millenials, who seem to have the least amount of problems with figuring it out, have to work through it. Why? The second problem is very similar, and that is the menus. Endless, pointless menus! You have to wear out the remote control, moving around, looking around, and making selections. It is insane - the organization is nuts! You cannot turn it on Live Broadcast Channel 9 or Cable Channel 247, or whatever because Alexa has no clue what you are talking about and there are NO numbers on the remote! It is such a pain to watch whatever it's showing on TV at the moment. Example, Spongebob was on, and I wanted to turn it on and could not find it - was not on the menu. So I asked Alexa to find it, and it did. It found it in three places, so I had to go through each one until I found the one that was currently showing - are you kidding me? The third problem is worse. Apps, apps, apps, endless, pointless apps. Literally apps within apps within apps. No standardization. Want to find a particular show? You have to know where it's, and you have to navigate through the menu, you know, the one that makes no sense. It is like a maze! Alexa helps very little and once you find your show, Alexa is going to more-than-likely show you the one that needs yet ANOTHER App to watch the show! I am not kidding. The fourth problem is that it's anti-cable and anti-broadcast TV. It is designed this way NO PURPOSE. Do you have Xfinity? There is no app for that! The TV loses where the cable TV is and it cannot tell the difference between broadcast TV and Pluto TV. Want to watch the local news? Good luck finding any channel. There is a TV button with little antennas, you push it, easy right? The channels are not listed, instead it shows you what it wants to show you. There are too many channels and it's kind of nice to go to the History channel instead of channel 3441, but how do you know that your favorite History channel show is on? Alexa might help if you want to list 14 of your favorite shows and ask which one of those are on at the moment, but you are lucky if Alexa gets even one of them right. The fifth problem is Alexa. Alexa is your best bet on finding what you want, however, it rarely understands what you want, even if it gets what you just said perfectly correct, no matter how you say it. It is literally like talking to a senile elderly person and it's loud! For example, just try to get it to turn on the Weather channel. It wants to tell you the weather, but it just will not turn on the Weather channel, nor will it find or turn on the local weather or news. It might give you 14 weather selections and the Weather channel might be among them, but if you want to watch it, you have hunt it down, select it only to find that you have to download an app. What?! Never mind it's on local broadcast channel 5 or on cable channel 38 at the moment. The same thing is true for just about everything! The sixth problem are the remote control buttons. Not only are there no numbers so you cannot override the insane, maliciously out-of-control menus, but the "how can you possibly get it wrong" buttons are a real pain as well. Want to watch Amazon Prime? Push the Amazon Prime button. Now you get yet another menu, similar to, but always different from, all the other apps. So you are stuck endless hunting through the weird, nonsensical categories forever. If you are lucky, you will find something that you can tolerate to watch, so you select it, but no, you can't watch it. You have to subscribe to yet another service. Amazon Prime is littered with endless services that you have to purchase first. Want to watch 10 different shows? You might have to subscribe to 10 different services first, each costing who knows per month. Then good luck on finding what you want to watch, Alexa has no clue to select the one you are subscribed to. Try selecting the Netflix button and you will see the exact same shows that you were not interested in watching years ago show up. Not only that, but they seem to show up in every other category, over and over and over. Heaven forbid you started to watch a show that you decided was horrible, it will be listed in your face FOREVER. Netflix will assume you loved it so much that it will give you horrid selections just like that show you could not stand to watch. Furthermore, all menus seem to have this same problem: classic, awesome tv shows and movies listed next to the most rotten garbage as if they were the same thing. Amazon Prime is especially bad at this. Does it have a 1.2 rating on IMDB? No problem, Amazon Prime gives it a 5 star rating! There are no real filters, so Ben-Hur, the Ten Commandments, or anything with Charlton Heston is listed right next to Bubble Guppies or Death Wish. Hey, it's all the same thing, right? Good luck on finding the classical movie, you are just as likely to get the animates cartoon version.

    No, I would not recommend this to a friend