Customer Ratings & Reviews
Customer image gallery
Customer ratings & reviews
Great Starter 4KPosted
Straight out of the box, this Insignia 43" 4K TV - Fire TV Edition had a plastic smell. While the smell has faded, it is still present after about a week of ownership. It also has a bit of a buzzing sound during operation. This buzzing sound is imperceptible when there are sounds in any video, but I can hear it while scrolling through the menu system where there is no sound. During initial setup, I thought the power on process and menu system was being really slow. Thankfully, it was because several updates were being downloaded, applied in the background. There was at least one time I thought the updates were done, but the menu system was being very slow, then without any acknowledgement, a firmware update of the remote control occurred. I would have appreciated a scrolling message to indicate what was going on in the background during this initial setup. I also found that I had to wade deep into the menu system to set the zip code of the TV. It wasn't prompted during initial setup and it didn't pick this up from my Amazon account. It was set for some strange zip code that didn't make sense to me. Onto the TV performance. I think the picture performance right out of the box is very good. I was playing Pirates of the Caribbean: Dead Men Tell No Tales (UHD + HDR) which was automatically available from my digital movie account and the color and clarity were great. I will probably look up some calibrated picture settings at a later date, but I'm quite comfortable with the out-of-the-box picture. This TV is edge-lit. It was easily confirmed as the corners had dark spots. At this price range, I wasn't expecting local dimming. The menu system is a bit clunky. I hope they continually improve it via software updates. This being a Fire TV edition, Fire TV is thrown in your face when you turn it on. There is, however, an option to have the TV start in normal TV mode. I like having Alexa built in. It ties automatically to my smart home controls. Unfortunately, the sound left much to be desired. There is very little bass available from the speakers. I highly recommend pairing this TV up with a soundbar (especially one with a discrete subwoofer). The available connections surprised me. This TV has 3 HDMI connections (1 with HDMI ARC), Antenna In, Audio Out for headphones, USB port, Digital Optical for a speaker bar, but it also has Component In. The last one surprised me because I have another modern TV that no longer has Component In to handle legacy devices. If you're someone who's looking for an entry-level 4K+HDR TV with a built-in streaming device, this one performs well.
I would recommend this to a friend
Good picture, lots of problemsPosted
First of all, it has a pretty good picture, not great, but good. But it goes downhill from there. The first problem is that you cannot just turn it on and watch TV, as far as I can tell, this cannot be done. You have to "hunt and peck" for anything. This has confounded everyone from the salesman at Best Buy, to the elderly, to visitors, to the children. Even the Millenials, who seem to have the least amount of problems with figuring it out, have to work through it. Why? The second problem is very similar, and that is the menus. Endless, pointless menus! You have to wear out the remote control, moving around, looking around, and making selections. It is insane - the organization is nuts! You cannot turn it on Live Broadcast Channel 9 or Cable Channel 247, or whatever because Alexa has no clue what you are talking about and there are NO numbers on the remote! It is such a pain to watch whatever it's showing on TV at the moment. Example, Spongebob was on, and I wanted to turn it on and could not find it - was not on the menu. So I asked Alexa to find it, and it did. It found it in three places, so I had to go through each one until I found the one that was currently showing - are you kidding me? The third problem is worse. Apps, apps, apps, endless, pointless apps. Literally apps within apps within apps. No standardization. Want to find a particular show? You have to know where it's, and you have to navigate through the menu, you know, the one that makes no sense. It is like a maze! Alexa helps very little and once you find your show, Alexa is going to more-than-likely show you the one that needs yet ANOTHER App to watch the show! I am not kidding. The fourth problem is that it's anti-cable and anti-broadcast TV. It is designed this way NO PURPOSE. Do you have Xfinity? There is no app for that! The TV loses where the cable TV is and it cannot tell the difference between broadcast TV and Pluto TV. Want to watch the local news? Good luck finding any channel. There is a TV button with little antennas, you push it, easy right? The channels are not listed, instead it shows you what it wants to show you. There are too many channels and it's kind of nice to go to the History channel instead of channel 3441, but how do you know that your favorite History channel show is on? Alexa might help if you want to list 14 of your favorite shows and ask which one of those are on at the moment, but you are lucky if Alexa gets even one of them right. The fifth problem is Alexa. Alexa is your best bet on finding what you want, however, it rarely understands what you want, even if it gets what you just said perfectly correct, no matter how you say it. It is literally like talking to a senile elderly person and it's loud! For example, just try to get it to turn on the Weather channel. It wants to tell you the weather, but it just will not turn on the Weather channel, nor will it find or turn on the local weather or news. It might give you 14 weather selections and the Weather channel might be among them, but if you want to watch it, you have hunt it down, select it only to find that you have to download an app. What?! Never mind it's on local broadcast channel 5 or on cable channel 38 at the moment. The same thing is true for just about everything! The sixth problem are the remote control buttons. Not only are there no numbers so you cannot override the insane, maliciously out-of-control menus, but the "how can you possibly get it wrong" buttons are a real pain as well. Want to watch Amazon Prime? Push the Amazon Prime button. Now you get yet another menu, similar to, but always different from, all the other apps. So you are stuck endless hunting through the weird, nonsensical categories forever. If you are lucky, you will find something that you can tolerate to watch, so you select it, but no, you can't watch it. You have to subscribe to yet another service. Amazon Prime is littered with endless services that you have to purchase first. Want to watch 10 different shows? You might have to subscribe to 10 different services first, each costing who knows per month. Then good luck on finding what you want to watch, Alexa has no clue to select the one you are subscribed to. Try selecting the Netflix button and you will see the exact same shows that you were not interested in watching years ago show up. Not only that, but they seem to show up in every other category, over and over and over. Heaven forbid you started to watch a show that you decided was horrible, it will be listed in your face FOREVER. Netflix will assume you loved it so much that it will give you horrid selections just like that show you could not stand to watch. Furthermore, all menus seem to have this same problem: classic, awesome tv shows and movies listed next to the most rotten garbage as if they were the same thing. Amazon Prime is especially bad at this. Does it have a 1.2 rating on IMDB? No problem, Amazon Prime gives it a 5 star rating! There are no real filters, so Ben-Hur, the Ten Commandments, or anything with Charlton Heston is listed right next to Bubble Guppies or Death Wish. Hey, it's all the same thing, right? Good luck on finding the classical movie, you are just as likely to get the animates cartoon version.
No, I would not recommend this to a friend
Good display, ok remote, horrible live tv controlsPosted
Pro -Inexpensive -HDR -Remote is non-LoS wireless -Can pause live TV Con -Entire menu system is FireOS -Live TV interface and control is an afterthought -Remote has limited buttons Overall It's a basic 4K TV at it's heart ( yeah, duh ) with unsubstantial stats. It's only 60 Hz, so it still has to deal with dejudder. It's only LED lit, not OLED, so black levels are ok but not great. These aren't bad marks. For only $300, you can't be mad about a decent but not great display. It'sn't going to wow anyone, but it won't let you down, either. The bonus is it does have HDR support, so you get a little extra for the money. The integration of Amazon Fire is the big story here. But this isn't a TV that just has a built-in Fire system. The Fire OS is used for the TV's entire menu system. Inputs, display controls, channel memory, EVERYTHING in this TV is controlled through the FireOS interface. Anyone who's used an Amazon Fire TV dongle or stick will be right at home with this. I'd prefer the TV specific controls ( like picture quality and audio output ) to be in their own menu outside the FireOS because anytime you want to change anything, you have to stop what you're watching, go to the Fire home page, and then into the settings. When you're done, you then have to navigate back to what you were doing before. Maybe I'm olde school, but I prefer the small transparent pop-ups that let me make changes and then go immediately back to what I was doing. When on a given input, you can bring up a small side menu without going back to Amazon home, but not a complete system menu. The remote, no surprise, is a modified Fire TV remote, complete with voice control. But whereas normal Fire remotes are Bluetooth only, this one also includes IR so it can also control you other AV devices. While it's great to have a non-line-of-sight remote, the remote itself is quite limited. It has no number buttons or channel up/down. No last channel recall button. No buttons for closed-captioning, audio switching, input switching, or any soft-programmable buttons. All this hints at the TV's focus on online streaming services and ignoring live broadcast TV. Apart from no buttons on the remote for direct channel control, the menu to change channels is very limited. You can only change channel from a channel guide list. The list is sorted alphabetically by channel broadcast name and you can't change that ( some of us still remember channel numbers ). You can save channels to your favorites list, will be shown at the top of the list, or just hide them altogether, but no other filtering or sorting options are there. The redeeming feature for live TV is the ability to pause it by saving a temporary rolling recording to its internal storage. If you don't load down with a lot of Amazon/Android apps, you can get about 2.5 minutes. However, you can also plug in a USB flash drive to the TV to extend its storage capacity, and thus pause time ( a 32GB drive gives you more than 30 minutes ). In the end, it's still hard to fault the TV given its price. For $300 you're getting a great work-horse 4K HDR TV with a slightly better than average display. The hardware inside is plenty strong to run 4K streaming services. If the majority of your viewing habits revolve around Prime Video, Netflix, and other subscription services, you'll be very pleased. If you watch a lot of live TV, you'll be a little frustrated with the remote.
I would recommend this to a friend
Hi Jaron. Thanks to reviews like this you bring to our attention what is important to you. We appreciate you taking the time to write such extensive review, I'm sure many people will find it helpful. We will have your ideas in mind for future iterations of the TV. Charles V. - Insignia Support
Insignia 5 Stars, Fire TV 2 StarsPosted
The Short: Insignia Good, Fire TV Bad. 4K/HDR extra price for performance not gained...At this size, save your money, buy a 1080p non-smart version and add your steaming player of choice. Quick background, I've purchased many of Insignia TVs of the years and have turned to that brand again and again for budget sets. I'm also a long time Roku platform user/advocate and at this price point this product was offered to me, I thought I'd give Amazon a shot, both to test the Fire TV platform and to replace an aging 32" TCL Roku TV. In short I'll be putting a Roku Streaming device on this set as the Amazon Software just stinks. Setup: A neat feature, probably better suited for this size tv versus larger tv's is the that set was in addition to the typical foam protection, came in a big bag with handles, which made removing the tv extremely easy. I install and mount tv's for cabins quite often by myself and that normally requires cutting the box to safely remove the set from the packaging. A 43" is neither heavy nor awkward to remove, but this was made even easier by the handled-bag-design. Installed the two separate stands quickly (they are not reversible) and clearly marked which way is front and which is right/left and then moved on to plugging it in. The cords on TV's these days are getting annoying. I did not measure but I'm gauging it is in 3.3 meter (4ft) range. 6ft would definitely have been welcomed seeing as the power supplies are either on the far right or left. I had to move my power strip to the other side of my dresser to plug-in the set, mild annoyance. However, if this set is sitting on a taller dresser (mine is short and wide) you may need an extension cord to reach a wall outlet. The design of the TV is black plastic with a brushed aluminium texture. There was only one sticker/protective wrap on the tv (a first) and it was the yellow power consumption sticker. Bezels are thin enough. The TV is quite thick for its size due to the lighting type. The startup procedure took a little longer than expected. I had assumed there would be software updates, but it took about 5-7 minutes to download and install. I did notice the set does not have 5Ghz Wifi capabilities. I prefer that for my smart tv devices and use the 2.4Ghz for smartphones, computers, and tablets. I don't count that against the device, but it could have been why it took longer to update as my 2.4Ghz network is full of devices. What was interesting after the update it asked me if I wanted to use the same Wifi Network I just setup minutes before. Um...YES why would I want to change the network? A cool feature that others could learn from, when signing in to the internet and amazon accounts, the keyboard interface was standard qwerty for email, but not for password. However, both interfaces use program the Menu Button and Play/Pause Buttons as quick keys to toggle Upper/Lower Case and Continue respectively. That's different from other devices I've used. Hardware So far the Hardware seems fine for a budget tv. it is a definite upgrade in both picture and speed from my current bedroom TV (minus the software update). The speed could be the differences in the smart platform, but I'm inclined to think the hardware upgrades are definitely helping out. I could not find out what type of lighting it was prior to purchase, but surmised it would most likely be edge lighting and after turning it on for the first time, that's correct. There are definite dark and light spots, again this is a budget TV, so don't expect the true 4K HDR combo of pricier sets. The HDR compatibility will be for HDR10 as it is the current industry standard and Dolby Vision requiring certain hardware requirements. Picture quality and sound quality are great for this price range. Again 4K is the new fad, so it has to have that, HDR as well as, but I'm hard pressed to think this set has any advantage of having it. Better lighting mechanics would greatly improve it, but for what you are paying its a fine entry-level 4K TV. There are 4 Display Settings to change the warm/cold color of the TV: Standard, Movie, Dynamic, Natural. And then also a Custom setting. Each pre-programmed setting can be tweaked. Sound comes from two down firing speakers. They are a bit hollow and have an echo effect, treble and bass could be adjusted (deep in the settings menu, more on that below). I've never had a TV set that sound was excellent, but that can always be remedy by adding a soundbar or even computer speakers via 3.5mm headphone jack, which this TV has that and Optical Out. However, the 3.5mm headphone jack was not working properly. It was displaying sound out of only the right speaker and at a greatly reduced rate than what the volume was. The speakers I know work fine on the tv it is replacing, so I'm inclined to think it is the port on the Insignia. Sound I also found to be very loud at only 12-13 sound level. Distortion will occur around the 20 level with any content containing explosions or high treble and bass sounds. Of course having that high I think will be at the max range for any viewers listening experience as it will be extremely loud (and no I'm not old, I still listen to my music loud...I really like to feel the percussion in my Beethoven and Bach...that was a joke. . but also true). I did not tweak the treble or bass settings as it seemed fine for normal listening level, but if for some reason you like it louder, I'd definitely lower the stock settings. The remote is good sized, actually like it better than the Roku remotes. You may have to reach a littler further to get to the top most buttons, but that's hardly anything we are not used to. Roku Remotes that have sound control capabilities, place them on the right side edge. Very easy to accidentally mute or change volume. This remote is also bluetooth and it responded quite well, with no noticeable lag. Software I'll start with the one positive I mentioned above, this OS is based off of Android TV, which means Apps/Channels can be sideloaded. So if you like to tinker or have specific apps you want, you can get them. But the average user I'd not recommend that as you are not even guaranteed a good user experience. And that's where the good stops. My 2 Stars is generous for this platform. I had hoped that it would improve greatly on the Prime Video App on other platforms, but it is an absolute mess just the same. Adding the fact that you have to use the UI to access other streaming apps, makes it even more a mess. Again, I new this already and for the price point it was offered to me, I went with it, however, Amazon puts is services first, which translates to it does not offer any other apps for download that competes with its ecosystem ie Vudu, Google Play Movies, Fandango Now, etc. Amazon and Google are also in a small war and so you cannot even get Google backed Apps even though the platform is based off of Android TV. This is mainly for Video Steaming services. It does have Spotify, which competes with Amazon Music. There are definite nay-sayers that Roku is a boring tired UI, however, it works and anyone can quickly navigate it. It took Apple's formula and applied it to its OS, simple, easy, even a mere child or octogenarian could navigate it. If Fire TV is innovative, then I prefer boring. My two biggest complaints with Fire TV, just like Prime Video App, is I don't know what I'm selecting half the time. It takes a while to determine if what I'm highlighting is Yellow or not and then the UI navigation is all over the place. I first thought there was no way to access Display or Sound Settings, but after delving into the Settings Menu (and turning off all the "data sharing info" I found them. You are then instructed to hold down the HOME button to bring display this pop-up settings menu, which pauses whatever streaming content you are watching. Each Input HDMI 1, 2, 3 can be adjusted accordingly. Steaming content is lumped together. When it comes to steaming players the options are: Roku, Apple TV, Chromecast, Fire TV, and then whatever fork of Android also exists. Samsung, LG, and Vizio are busy building their own Smart TV OS Platforms and so to keep things cheap budget brands like Insignia, Toshiba, Element, TCL, Hisense, etc. are turning to partnerships. Google does partner its Android TV with Sony and Hisense and gives built-in Chromecast functionality to Vizio, but Vizio uses its owns limited Smart OS platform. This is new territory for the TV industry having Third Party software running on a multitude of hardware manufacturers devices and quite frankly its scary, its Android but in the tv arena and Google is trying to fix this fragmentation. The difference is the UI with Fire TV or Roku is the same no matter the brand tv, however, if there is an issue the brand only has control of hardware, not software. I ran into this with a 2018 TCL 55" 6 series Roku TV and returned it after 14 days, since the only remedy was to ship for repair, no thanks!
No, I would not recommend this to a friend