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Insignia™ - 43” Class – LED - 2160p – Smart - 4K UHD TV with HDR – Fire TV Edition-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 810 reviews

94%
would recommend to a friend

Pros

Cons

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  • Rating: 3 out of 5 stars

    Insignia 5 Stars, Fire TV 2 Stars

    Posted
    MnstrMike
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    The Short: Insignia Good, Fire TV Bad. 4K/HDR extra price for performance not gained...At this size, save your money, buy a 1080p non-smart version and add your steaming player of choice. Quick background, I have purchased many of Insignia TVs of the years and have turned to that brand again and again for budget sets. I am also a long time Roku platform user/advocate and at this price point this product was offered to me, I thought I'd give Amazon a shot, both to test the Fire TV platform and to replace an aging 32" TCL Roku TV. In short I will be putting a Roku Streaming device on this set as the Amazon Software just stinks. Setup: A neat feature, probably better suited for this size tv versus larger tv's is the that set was in addition to the typical foam protection, came in a big bag with handles, which made removing the tv extremely easy. I install and mount tv's for cabins quite often by myself and that normally requires cutting the box to safely remove the set from the packaging. A 43" is neither heavy nor awkward to remove, but this was made even easier by the handled-bag-design. Installed the two separate stands quickly (they are not reversible) and clearly marked which way is front and which is right/left and then moved on to plugging it in. The cords on TV's these days are getting annoying. I did not measure but I am gauging it is in 3.3 meter (4ft) range. 6ft would definitely have been welcomed seeing as the power supplies are either on the far right or left. I had to move my power strip to the other side of my dresser to plug-in the set, mild annoyance. However, if this set is sitting on a taller dresser (mine is short and wide) you may need an extension cord to reach a wall outlet. The design of the TV is black plastic with a brushed aluminium texture. There was only one sticker/protective wrap on the tv (a first) and it was the yellow power consumption sticker. Bezels are thin enough. The TV is quite thick for its size due to the lighting type. The startup procedure took a little longer than expected. I had assumed there would be software updates, but it took about 5-7 minutes to download and install. I did notice the set does not have 5Ghz Wifi capabilities. I prefer that for my smart tv devices and use the 2.4Ghz for smartphones, computers, and tablets. I don't count that against the device, but it could have been why it took longer to update as my 2.4Ghz network is full of devices. What was interesting after the update it asked me if I wanted to use the same Wifi Network I just setup minutes before. Um...YES why would I want to change the network? A cool feature that others could learn from, when signing in to the internet and amazon accounts, the keyboard interface was standard qwerty for email, but not for password. However, both interfaces use program the Menu Button and Play/Pause Buttons as quick keys to toggle Upper/Lower Case and Continue respectively. That's different from other devices I have used. Hardware So far the Hardware seems fine for a budget tv. it is a definite upgrade in both picture and speed from my current bedroom TV (minus the software update). The speed could be the differences in the smart platform, but I'm inclined to think the hardware upgrades are definitely helping out. I could not find out what type of lighting it was prior to purchase, but surmised it would most likely be edge lighting and after turning it on for the first time, that is correct. There are definite dark and light spots, again this is a budget TV, so don't expect the true 4K HDR combo of pricier sets. The HDR compatibility will be for HDR10 as it is the current industry standard and Dolby Vision requiring certain hardware requirements. Picture quality and sound quality are great for this price range. Again 4K is the new fad, so it has to have that, HDR as well as, but I'm hard pressed to think this set has any advantage of having it. Better lighting mechanics would greatly improve it, but for what you are paying its a fine entry-level 4K TV. There are 4 Display Settings to change the warm/cold color of the TV: Standard, Movie, Dynamic, Natural. And then also a Custom setting. Each pre-programmed setting can be tweaked. Sound comes from two down firing speakers. They are a bit hollow and have an echo effect, treble and bass could be adjusted (deep in the settings menu, more on that below). I've never had a TV set that sound was excellent, but that can always be remedy by adding a soundbar or even computer speakers via 3.5mm headphone jack, which this TV has that and Optical Out. However, the 3.5mm headphone jack was not working properly. It was displaying sound out of only the right speaker and at a greatly reduced rate than what the volume was. The speakers I know work fine on the tv it is replacing, so I am inclined to think it is the port on the Insignia. Sound I also found to be very loud at only 12-13 sound level. Distortion will occur around the 20 level with any content containing explosions or high treble and bass sounds. Of course having that high I think will be at the max range for any viewers listening experience as it will be extremely loud (and no I'm not old, I still listen to my music loud...I really like to feel the percussion in my Beethoven and Bach...that was a joke..but also true). I did not tweak the treble or bass settings as it seemed fine for normal listening level, but if for some reason you like it louder, I would definitely lower the stock settings. The remote is good sized, actually like it better than the Roku remotes. You may have to reach a littler further to get to the top most buttons, but that is hardly anything we are not used to. Roku Remotes that have sound control capabilities, place them on the right side edge. Very easy to accidentally mute or change volume. This remote is also bluetooth and it responded quite well, with no noticeable lag. Software I'll start with the one positive I mentioned above, this OS is based off of Android TV, which means Apps/Channels can be sideloaded. So if you like to tinker or have specific apps you want, you can get them. But the average user I would not recommend that as you are not even guaranteed a good user experience. And that's where the good stops. My 2 Stars is generous for this platform. I had hoped that it would improve greatly on the Prime Video App on other platforms, but it is an absolute mess just the same. Adding the fact that you have to use the UI to access other streaming apps, makes it even more a mess. Again, I new this already and for the price point it was offered to me, I went with it, however, Amazon puts is services first, which translates to it does not offer any other apps for download that competes with its ecosystem ie Vudu, Google Play Movies, Fandango Now, etc. Amazon and Google are also in a small war and so you cannot even get Google backed Apps even though the platform is based off of Android TV. This is mainly for Video Steaming services. It does have Spotify, which competes with Amazon Music. There are definite nay-sayers that Roku is a boring tired UI, however, it works and anyone can quickly navigate it. It took Apple's formula and applied it to its OS, simple, easy, even a mere child or octogenarian could navigate it. If Fire TV is innovative, then I prefer boring. My two biggest complaints with Fire TV, just like Prime Video App, is I don't know what I am selecting half the time. It takes a while to determine if what I am highlighting is Yellow or not and then the UI navigation is all over the place. I first thought there was no way to access Display or Sound Settings, but after delving into the Settings Menu (and turning off all the "data sharing info" I found them. You are then instructed to hold down the HOME button to bring display this pop-up settings menu, which pauses whatever streaming content you are watching. Each Input HDMI 1, 2, 3 can be adjusted accordingly. Steaming content is lumped together. When it comes to steaming players the options are: Roku, Apple TV, Chromecast, Fire TV, and then whatever fork of Android also exists. Samsung, LG, and Vizio are busy building their own Smart TV OS Platforms and so to keep things cheap budget brands like Insignia, Toshiba, Element, TCL, Hisense, etc. are turning to partnerships. Google does partner its Android TV with Sony and Hisense and gives built-in Chromecast functionality to Vizio, but Vizio uses its owns limited Smart OS platform. This is new territory for the TV industry having Third Party software running on a multitude of hardware manufacturers devices and quite frankly its scary, its Android but in the tv arena and Google is trying to fix this fragmentation. The difference is the UI with Fire TV or Roku is the same no matter the brand tv, however, if there is an issue the brand only has control of hardware, not software. I ran into this with a 2018 TCL 55" 6 series Roku TV and returned it after 14 days, since the only remedy was to ship for repair, no thanks!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great price, good tv.

    Posted
    Anonymous
    • My Best Buy® MemberMember

    So I seen a few reviews some good some bad. This tv for the price us a great tv, good picture and is pretty fast with search and app loads. My previous tv was a Samsung smart tv, was very very slow poor navigation and slow loads with very few apps. The remote on this tv however (insignia) is very basic and can cause some navigation issues. However I was able to setup my cable remote to help out with this issue. One review said you cant just turn on your tv and start watching cable, you have to hunt threw menus and apps, well this tv has a feature built it, a quick start sort of thing. It remembers what you use and has a list that pops up for you to select. Aside from that it remembers what was last used, in my case we watch our cable tv so as soon as I turn on my tv and cable box it starts automatically playing cable tv without me searching for it. Now it does have a lot of pros and cons for instance my Samsung tv had built in screen mirror and our Samsung phones and tablets would connect and display what was on our phone to the tv. So this tv the insignia is more like an iPhone in the sense, sure it can screen mirror but you have to get an app for that, then get the app on you device then turn on both apps and blah blah blah. The Samsung was instant and seamless mostly, it again was slow to load but easier than this. Love the tv the menu is wonky remote to basic and like the iPhone it has an app for that so because of that it has draw backs in my mind. Samsung tv was slow and had few apps but it had the basic stuff built it, the apps for it were Facebook Netflix YouTube that sort of thing. The insignia requires a lot of functional apps to be downloaded in order to work, then the download of your common apps can come along. For the price and for a tv that isnt a primary I say this is a good buy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent Secondary TV at $200

    Posted
    Mike
    • My Best Buy® MemberMember

    I use this as the TV in my secondary residence, where I'm only at 1-2 days a week in a smallish room. For this purpose it's sufficient. If you've never had a better quality TV then this will look good the first time you use it, However, if you've had a better one (got the TCL R617 at my primary reaidence) then you will definitely notice the difference and it's a big one. If the source quality of the movie/show is really good, not only ultra 4K but the cinematography, then the image can look decent to good. However, if either is lacking then the image can look just fair to mediocre, desaturated and shadowy, I don't watch in sun-filled rooms but this looks better in a mostly dark room with some sunlight than in an all dark room. Sound isn't anything to write home about but is not bad and better than some costlier TVs but has the mute indicator flashing in the TV and you can't turn it off (why some TVs have this is beyond me). Fire TV remote is good and fire has a good selection of apps. Got this at $229 during a sale then got an additional $30 rebate when they had a 2 day sale in Jan. Any more and I'd regret the purchase. As it is I still regret not buying at Walmart with their 90 day return as even using this 1-2 days a week I'll probably upgrade within the year to upgrade the picture, But adequate budget TV for a secondary residence or as long as you know it's picture limitations.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A bit disappointing

    Posted
    DanMar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For a 4K TV this TV doesn't seem very clear but the BIG DISAPPOINTMENT is the Fire TV. When you turn the TV on, it doesn't automatically go to Live TV, it goes to the Fire TV dashboard. Furthermore, Alexa only works on the FireTV dashboard. If I ask Alexa to change a channel it says "Unable to find Channel 2" (or 3 or 410 or whatever channel I ask it to change to. If I ask Alexa to go to Settings it says "I'm not quite sure how to help you with that." Basically Alexa is worthless. I've called and spent hours with Amazon tech support but the tech-expert who was working from home didn't seem to know what the heck she was doing or saying. I got this TV on Black Friday for less than $150 so I'm keeping it otherwise it would have been returned post haste.

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hi Dan. We understand how it is when things don't work as we intent to. Alexa has certain specific commands that you have at your disposition. You can check a list of them on the Amazon website. Try wit the "Alexa, go to CBS" (name of the channel, instead of number). Under Settings > Device and Software > Power ON you should be able to select that the TV turns on to "Last Input". You will see how easy it becomes to use. If you have difficulties with any of this, you are welcome to give us a call if you prefer, at 877-467-4289 for further help. Charles V. - Insignia Support BBY-ExBrand_Insignia

  • Rating: 3 out of 5 stars

    TV is fine

    Posted
    Theonetone
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was looking for a very inexpensive midsize 4K TV. This was recommended by the Blue Shirt. The TV image and sound are very good for the price. But I wish the salesperson had told me very specifically that it was an Amazon Fire TV. I don’t like having to go through Amazon to find what I want to watch, And having to select my local cable provider every time I turn it on, as it defaults to Amazon’s Prime home screen. If I had known how it would operate I would not have purchased this brand or model.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Picture could be better

    Posted
    Nina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The TV works well and is basically like having a fire stick built into your tv. The sound is actually better than the sound on the rest of my televisions in the house but the picture quality is not that good. No matter what picture settings I use, the colors just look dull. I have another insignia tv that is not a fire TV and the picture on the fire TV is way worse. Other than the picture quality, this tv works fine and serves its purpose.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good tv but had to exchange it

    Posted
    TH15
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really liked this TV because for the price you get pretty much everything you need but I had to return it. It was supposed to be for my apple tv but for some reason everything was slightly zoomed in when I used the apple tv as a source. It did not give me sufficient options to adjust the screen view since there were only presets available and none fixed the issue.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Average Quality 4K TV

    Posted
    Tuck
    • My Best Buy® Elite Plus MemberElite Plus Member

    TV reception quality did not look good until I reduced the sharpness down to -20. Even using a Blu-ray on my PS3 showed pixels until I reduced the sharpness. Connecting to my laptop looked great. I think I need to buy a 4K player that will upscale my Blu-ray to 4K. Other TV's have that feature built in. This model does not seem to do it. A little disappointed.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ended Up Returning

    Posted
    Seeg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Was a great TV with one small issue, after a day it would power up to the home screen instead of last source which I had on in settings. This meant I had to find the TV remoter each time to change it back to the correct input. This was with a Tivo mini as the source and a Sonos Beam soundbar, Picked up the Sharp with Roku and haven't had that problem yet.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great TV but ....FireTV

    Posted
    Calpurchaser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Got a decent deal on this tv and decided to upgrade our old tv with this. It’s a good tv with a good picture and sound. Perfect for a small/mid-sized living room. The FireTV OS is a huge downgrade IMO as it is unintuitive and seems like a half-hearted attempt at what a SmartTV could be. Feels very unintuitive and clunky.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good picture, too much Fire(stick)

    Posted
    Tege
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Has a VERY clear picture and all, but it relies too heavily on the Fire TV aspects. You have to have an Amazon account obviously to use it but using Alexa for almost everything is a bit cumbersome. Not very user friendly for my parents so it was returned.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Really good, but needs better pairing with Alexa

    Posted
    Vanessa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Picture quality is great and it’s super easy to set up. Love that I only have to use one remote. However, turning on with my Echo is a bit stressful. I have to turn it on with the remote, then turn it off handsfree with my voice before I’m able to turn it on again with my voice.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Could been better!

    Posted
    JS23
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The pictuer is alright not the best for the price the speakers are al right. very cheap made the fire tv app not that great i could not even down load the spectrum app that sucks had to buy a roku very cheap.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good picture for a cheap TV.

    Posted
    qwilson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My only real complaint was that the initial start up was bizarre. The system took forever to update at first, and I though the TV was defective. We went out and left it alone, and thankfully by time we came back it finished.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great if we used fire tv

    Posted
    Edward
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Could’ve down without fire tv, fire tv menu pops up as soon as we turn it on, but we only use Netflix, the Netflix button on remote is useful. Bought it when it was on sale. Worth the $180 I bought it for.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Strange TV

    Posted
    TVreviewer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The picture is fine, the remote is wacky. no #'s, just a scroll either up or down or sideways. Picture doesn't fill the screen. It was cheap, but I'm not sure it was worth it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Insignia™ - 43” Class – LED - 2160p – Smart - 4K U

    Posted
    Chrissy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This TV is easy to navigate and clear as long as you have an updated 4K HDTV HDMI. I enjoy being able to flip between cable, Netflix and Amazon Prime.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good tv

    Posted
    Dear82
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is a really good tv but since it was a present for my parents I had to exchanged it cause since it is a fire tv doesn’t have Spanish settings

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great TV for the price, Fire TV 2 Stars

    Posted
    EDELRU1Z
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The picture quality is OK, live TV interface and control is an afterthought. The remote control has limited buttons

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Be careful

    Posted
    mike281713
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Screen went out not even a month after I purchased. Best Buy let me exchange it for the same model after geek squad came to look at it.

    I would recommend this to a friend