Main Content

Customer Ratings & Reviews

Insignia™ - 450 Sq. Ft. Portable Air Conditioner - White/Gray-Angle_Standard

Customer rating

Rating 4.3 out of 5 stars with 386 reviews

86%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
design
  • Rating: 4 out of 5 stars

    Product as Expected

    Posted
    AslansFamily
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This air conditioner was as expected and is performing well. The minor concerns are the design of the window piece which will very likely need to be cut to size for most windows (easily done) and that they did not include a hose for emptying the tank when using the dehumidification feature, which would seem to me an inexpensive convenience to give the consumer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    1st portable ac

    Posted
    Lopes012
    • My Best Buy® Member

    I don't like the look of window ac's and even more so in the front of the house. So we gave this one a shot, price wise it's great and it had good reviews . We like it so much we are thinking of getting the next size up 550sq feet for our living room/kitchen area. It gets our bedroom a lot colder then the window ac and it's a lot quieter. I would agree with it's big. But for what it does it's worth it. I would buy another one NO PROBLEM !!!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Cools well but runs continuously

    Posted
    DS256
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This does a good job at cooling my upstairs bedroom but the fan NEVER shuts off when it's powered on. Overall poor, not-very-well thought-out, design of user controls. It runs 24/7 and constantly circulates the air after the cooling phase finishes. The "dry" setting has no option to set the desired temperature, it's basically just setting the low temperature to maximum. It's kind of loud even on the "low" fan setting. The middle fan setting is kind of useless, the high setting is only like 10% louder. I wish this thing had more intelligence and more options. I'd return it and get a smarter portable unit if I could.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Garbage! Stay away!

    Posted
    MD1185
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We paid $1200 to replace all of our exterior air conditioners. We felt they took away from the appearance of our home only to have A useless R2-D2 looking piece of junk with a huge hose that goes across the room to the window sitting in each room. One of ours sits under our thermostat. It tells us the temperature is 61, the thermostat says, 80 We believe our thermostat! I hate to write reviews I'm the type of person who feels oh well it didn't work, shame on me. I don't make a big thing about it, but these have been so disappointing! So If I can stop someone from wasting their money who doesn't have the money to waste, I hope this helps. We have put in our old air conditioners, only two rooms we gave the rest away UGH!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Installation kit is useless

    Posted
    JMOE
    • My Best Buy® Elite Member

    So I get this unit home and try installing it in the windows using the installation kit. Can't be done my window is too small which is exactly what I bought the unit in the first place. Nothing about window size on the box. So I call the customer service to see if they have another adapter Kit. No, they don't. They ask me if I measured my window first- against what? since the box says nothing about window size. But they do say I can return the unit. So I go online to youtube to see reviews and what do you know no one can use the adapter. They are all using their own approaches, 2 by 4, duct tape and foam and their windows are larger than mine. Customer service ,Useless, design of window kit terrible. Owners manual not provided but available except online. This is a best buy brand product. They need to do much better Who designs these things. .

    No, I would not recommend this to a friend