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Customer Ratings & Reviews

Insignia™ - 450 Sq. Ft. Portable Air Conditioner - White/Gray-Angle_Standard

Customer rating

Rating 4.3 out of 5 stars with 343 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-5 of 5 Reviews
  • Rating: 2 out of 5 stars

    Installation kit is useless

    Posted
    JMOE
    • My Best Buy® Elite MemberElite Member

    So I get this unit home and try installing it in the windows using the installation kit. Can't be done my window is too small which is exactly what I bought the unit in the first place. Nothing about window size on the box. So I call the customer service to see if they have another adapter Kit. No, they don't. They ask me if i measured my window first- against what? since the box says nothing about window size. But they do say I can return the unit. So I go online to youtube to see reviews and what do you know no one can use the adapter. They are all using their own approaches, 2 by 4, duct tape and foam and their windows are larger than mine. Customer service ,Useless, design of window kit terrible. Owners manual not provided but available except online. This is a best buy brand product. They need to do much better Who designs these things. .

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Was Great...at first.

    Posted
    Riien87
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased the unit to keep a medium sized bedroom comfortable. At first, the unit blew cold air and kept the bedroom at a comfortable temp. After a few days of use, the compressor would not function properly. The compressor would start up for about a minute and then cycle itself off (even with the temp set all the way low). Letting the unit run, it would continuously try to start the compressor and then run for about a minute before switching to only running the fan. I have instead purchased a Frigidaire portable unit that has been working reliably for over a few weeks with no issues.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Works but unsure how long it will last

    Posted
    DustinS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Works well, but when the compressor kicks off it vibrates the whole unit and is very loud. Wakes me up several times a night since it kicks on and off several times per hour. I've even opened it up and it seems to be caused by the rubber mounting grommets not absorbing enough of the shake. Also there were two screws loose on the inside, one inside the fan Get a model with better build quality.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Substantially Overrated

    Posted
    Jayvee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I placed this unit in an insulated, attached, garage, with thermal double-paned windows. Set to 73°, it cannot get the temp below 76-79°. Unit is rated @450 sq. ft. and the garage is under 400. Should be rated at 2-300 sqft.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great Portable AC

    Posted
    Reo35
    • Verified PurchaserVerified Purchase

    Nice except window Exhaust adjuster was missing. It can provide good cooling.

    I would recommend this to a friend