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Customer Ratings & Reviews

Insignia™ - 450 Sq. Ft. Portable Air Conditioner - White/Gray-Angle_Standard

Customer rating

Rating 4.3 out of 5 stars with 344 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 29 Reviews
  • Rating: 3 out of 5 stars

    As A/C Unit Good, but super noisy.

    Posted
    deftoner
    • My Best Buy® MemberMember

    Ok, I read a lot of reviews and I went for it. I tested out of the box and was super, then I installed it (ugly windows system so I had to take glass out etc etc.) Its powerful, may be 8500 BTU its more the real number, but after a while running the compressor will start making higher noise PRO: - Price - Power - Remote and functions are ok CONS: - It gets loud after 20 or 30 minutos of running non stop. - The most low fan speed still noisy and blows too much. - Energy ratio its 8.3 !!! modern split are 19! by law central house a/c should be 14 or more. so, its very bad energy ratio. I took this unit back, I wanted to use at my office room during the day and put the central ac higher. but after a while, the noise it's just too much. Or the unit was bad, or people that use this unit on a bedroom while sleeping are deaf,

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hello,

      I understand that a new product is an exciting purchase to just be ruined by a malfunction. this doesn't seem right. We would like to follow your situation. Please get in contact with us over this line 877-467-4289, we would be more than happy to assist you.

      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rating: 3 out of 5 stars

    Cools well but runs continuously

    Posted
    DS256
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This does a good job at cooling my upstairs bedroom but the fan NEVER shuts off when it's powered on. Overall poor, not-very-well thought-out, design of user controls. It runs 24/7 and constantly circulates the air after the cooling phase finishes. The "dry" setting has no option to set the desired temperature, it is basically just setting the low temperature to maximum. It's kind of loud even on the "low" fan setting. The middle fan setting is kind of useless, the high setting is only like 10% louder. I wish this thing had more intelligence and more options. I'd return it and get a smarter portable unit if I could.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Insignia Portable AC

    Posted
    Janay
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wish I could give a good review on this but I had such a bad experience with my purchase. I ordered June 5 and received June 12 missing the window vent kit. I was shipped another one missing the same vent kit with no parts available for this unit. No one could help me. It was 3 weeks before both units were picked up and I was given credit. No help from the manufacturer either because no parts available.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Works well but fan never turns off

    Posted
    John

    The unit works well and cooled my room quickly. The noise level was lower than I expected and did not affect tv watching etc. My only issue with it is once your target temperature is reached you can hear the compressor turn off but the fan keeps running. So instead of just setting it to turn on when it gets hot, I have to wait for the room to get hot and turn it on myself to prevent the fan from running 24/7.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Does what it says!

    Posted
    Nate
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Good unit for the price. However when I installed it the tubing wouldn't stay secure and I had to use Guerilla glue to keep it from slipping out and I ended up making quite a mess with all the glue so that is not ideal. Not sure if I received a faulty unit or if that's just how they come standard.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok for the price I guess

    Posted
    dblanken
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    You have to set it to the lowest setting for it to cool (I think it was 60 something) even if the room is 90+, so not sure how well the thermostat works. It does cool, but not nearly as well as I thought it would. It could be that I have a defective unit. I only use it infrequently, so not sure yet.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    LOUD/ NOT COLD/ LOTS OF ELECTRICITY

    Posted
    HotRodMike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This portable AC is loud, doesn't cool a room as fast as I hoped and pulls a lot of electricity. The plug gets hot and I started smelling hot wire one night. I had to unplug for 2 days and use my ceiling fan. It's working now but after 5 hours of use the wire gets hot.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Better than life without it

    Posted
    DishWasher2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using this in my bedroom which is less than 450 sq ft and, while it has made the room more comfortable, it is still unable to keep up when the temperature gets over 90. The exhaust hose seems to be quite leaky.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Gets the room cold but

    Posted
    rajhelsey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pros: 1. Easy to install 2. Really gets the room cold 3. Reasonable price Cons: 1. No thermostat 2. Swing malfunction in less than a month 3. Not light weight

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointed

    Posted
    ChucknAZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Unit will not properly operate if the ambient air temp is above 80 degrees. Compressor starts and then bogs and then shuts down with a shudder of the whole thing.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Cools OK but no heat.

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I bought the unit the specs on the page stated heat "yes" which has since been changed to "No". I guess I am stuck with this unit even though it is not what I wanted. This is my Last purchase from Best Buy.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent Portable AC

    Posted
    Monica32
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Doesn't fully do the job for me. I have to put the AC facing the bed or couch directly in order for that area to stay cool. Doesn't cool entire room. But I guess it's been ok with the crazy summer weather.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Works but loud!

    Posted
    Kellen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It cools well enough and has some decent features, but it's much louder than my fridgedares. Window attachment, roller wheels and swivel feature all work well. Not sure it will last long either.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great but too loud

    Posted
    insta1st
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The air condition is a great choice for a large basement It's a bit too loud for rooms And the position of air vent could be on the top instead of current

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ran all summer just fine

    Posted
    Dblack88
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought to help cool off a sunroom. Little annoying getting it vented properly with our windows but once figured out does a decent job, it's to small for the room it is in but does help some.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not awful

    Posted
    chous
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It does the job and cools the room when its over 80. It is a little loud, but that has to be expected. It claims portability, but the hose connected to the window really makes that misleading.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Does the job

    Posted
    Jess
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This portable unit does the job but we thought it would come with the window kit. It doesn't. And if you use the dehumidifier option you have to empty it with a siphon.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Works but is too loud!!

    Posted
    Motherpen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    All features wirk, but the coolant compressor makes a tone of noise...hard to sleep. Our Fridgedares wirk and sound better.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Over-rated.

    Posted
    Jayvee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Advertised as a rating of 450 square feet. My garage(insulated) is 400 sq feet. Cannot maintain 75° F

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    This little air conditioning did a whole lot

    Posted
    Saintsfan4life
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For the money it was a good purchase and i was very please.

    I would recommend this to a friend