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Customer Ratings & Reviews

Insignia™ - 450 Sq. Ft. Portable Air Conditioner - White/Gray-Angle_Standard

Customer rating

Rating 4.3 out of 5 stars with 342 reviews

87%
would recommend to a friend

Pros

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Customer ratings & reviews

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Page 1, showing1-20 of 194 Reviews
  • Rating: 5 out of 5 stars

    Absolutely fabulous a/c!

    Posted
    Leesa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Was facing an imminent heat wave and our in window a/c units weren’t getting installed until a week later. My elderly mom would not have been able to manage the heat without some sort of relief. Bought this portable one mainly because 1) delivery would be before the heat was at a peak, 2) I could hook it up myself in minutes (I did), and 3) the price I paid for a portable unit this size and capacity was less at BestBuy than anywhere else. Trust me I searched. And lastly, you still have a window view, not an a/c blocking it instead. Within 2 1/2 days of ordering it online I was unboxing the unit and installing it in the window in her room. Mom loved it. It’s easily set up. Very portable with its wheels and reasonably low weight I could easily lift it up steps via the recessed side handles. It’s cooling ability is impressive. Not whisper quiet but not loud by any comparison.. I think it’s quieter than the window unit it has replaced. Left this in mom’s room and had her window unit installed in a different room since honestly, this unit cools her room (15X 30ish) and further out into the hallway much better than the previous window unit. I bought some replacement window sash locks to doubly safeguard the window (it doesn’t budge) and actually feel this is a safer option for a lower floor because of those. I recommended this so highly that my brother and his wife went and bought one immediately afterwards. I might buy another and put it upstairs in the walk up attic. I absolutely recommend this unit. And BestBuy delivered in on the promised day... free.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Air Conditioner for a loft or bedroom

    Posted
    viking1314
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We purchase this product to cool a loft space (378 square feet) that was always 10 to 15 degrees warmer than the downstairs. With no door or way to close it off the cool air just migrated right down the stairs. We installed this in about 30 minutes. It does come with a window vent kit that we had to cut to size then insert the supplied set screw to hold the length in place. We use some wide painters tape to seal the small gap between window and vent kit. The temperature was 81 degrees when we turn it on and within about 120 minutes the temp was down to 73. It has a temperature setting that will cycle the compressor on and off to hold the temperature you set. The unit is very quiet on low and even on high it is tolerable. The cooling vent can be set to move up and down automatically to help move the cooled air around. A very nice feature. So far this unit has exceeded expectations and we are hoping that it will last for many hot season's to come.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great portable air conditioner

    Posted
    LeesaAnn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought one last year for my elderly mom's room during a mini heat wave in May. Our window ac units were not yet in and i needed something to help cool her room. It worked so beautifully I came back this year and bought 2 more! It was so easy to run too. Remote control access, timer and ability to change airflow and direction easily and whenever needed. No ac in a rarely used room? No problem, wheel this one over, super fast install and within minutes its blowing out super cool air!! Quiet, easy to setup and super portable. I already installed both new ones and tested them. I have been told portable units are not quite as "efficient" than window ones but honestly I did not see any difference in my electric bill from the summer before so idk? Will probably buy the same exact unit again next year and replace a few of the old, heavy, hard to install window units! Have already recommended to family and friends. Great unit, great price (best for one this size), sleek looking and quiet. Buy it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    THIS PORTABLE INSIGNIA A/C IS THE BEST.....

    Posted
    CORI
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I ALWAYS WANTED AN INDOOR PORTABLE A/C THAT IF I WANTED I COULD MOVE IT TO ANOTHER ROOM AS LONG AS I HAD A WINDOW TO VENT IT OUT OF AND AN ELECTRIC OUTLET TO PLUG IT IN....... WHEN I SPOTTED THE INSIGNIA PORT. A/C ON THE BEST BUY SITE. I COULDN'T BELIEVE HOW REASONABLE THE PRICE WAS. WHEN I READ ALL THE COMMENTS ABOUT PEOPLE WHO ALREADY PURCHASED IT I WAS SOLD........VERY EASY SET UP . WHEN WE TOOK THIS GREAT LOOKING A/C OUT OF THE BOX IT DIDN'T TAKE ANY TIME AT ALL TO SET UP.....THE FLEXI HOSE FIT PERFECT CONNECTING IT TO THE VENT KIT THAT ALSO FIT GREAT OUT MY LIVING ROOM WINDOW........ONCE I TURNED IT ON I HAD COLD AIR COMING OUT IN NO TIME AT ALL AND IT WORKED LIKE A CHARM........I JUST MIGHT BUY ANOTHER FOR DOWNSTAIRS. THANK YOU BEST BUY FOR THIS GREAT PRODUCT.....

    I would recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hi Cori.

      We are very happy to read this device is fulfilling an important role for you. It is amazing to read that one of our products brings a smile on your face. We are always here to help you and thanks for being part of our Insignia family.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rating: 5 out of 5 stars

    Better than I expected

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ok my bedroom is hit by direct sunlight during the day & is the one room in the house that doesn't get AC. So I bought this thinking it would just be "OK". Well, I'm surprised at how nicely built and quiet it is... although you do get the occasional noise from the condenser kicking in. Otherwise it really makes it cold in here. So far so good.... The instructions were about worthless but it was easy enough to figure out. I had to physically CUT one part of the window insert which I did not feel comfortable doing. But there was no other way to make it fit in my standard sized windows (wth). I wonder how it will fit if I transfer it to another room.... Oh and don't be surprised, this thing is about the size of R2D2.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great a/c unit!

    Posted
    skylord
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have been impressed with this unit so far. It quickly cools my large bedroom and the coolness spills out into the hallway. It's neat how when you turn it on the fan blades open up. It's not quiet but it's a portable a/c unit.. I bought it to make my room cool. It has 1 hose that goes to the window and the plastic pieces that come with it are fairly long. Almost long enough to fit my tall oversized window. Set up was really easy. I like having a remote so I can set a timer or turn it off without going over to the unit. Overall I'm happy with this purchase, and the price is a good, a lot less expensive than other models. I recommend this one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This thing kicks out the air!!

    Posted
    Meagan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My central air went out over Memorial Day weekend and we have been waiting for a part to come in since then. I purchased this item to offset the sauna like settings in my bedroom. I was disappointed when the box was missing the part to secure the exhaust into the window, but I was desperate so I got out the duct tape and some cardboard boxes. I called into customer service and they wanted me to exchange the entire device, but I was too hot for that business. I worked with them to offset the price to adjust for what I had to spend to get the part that I needed. I will be keeping this unit even after my air is fixed, as my bedroom still stays warm in the summer even with central air.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Insignia portable AC a well working unit

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Insignia portable AC unit is an easy way to cool down rooms with no AC or rooms that aren't getting sufficient cooling from the main house AC. It moves easily on the wheels to anywhere in the house and needs a window to exhaust hot air. The AC unit has easy to use adapters and components to set it up in a window via flexible exhaust hose . It has a remote to control for ease of use and does a great job of cooling down spaces. A Good product for a good price. I've enjoyed cooler spaces in my house thanks to the Insignia portable AC

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful Unit for Medium sized area

    Posted
    KyleB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We just purchased a home and as we did a final walk through learned that the listing was incorrect and central air was not installed. As a first time home owner, the cost of adding central air on Day 1 wasn't feasible so we opted for a portable unit and have been surprised with it's performance. From my experience, the unit works more efficiently and most effective when it's on a lower to medium speed setting, we only use "HIGH" for extreme cases when it's 95+ outside, just a preference but this was this particular unit was on sale for a great price which is why we decided it was best for us.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great!

    Posted
    raqball
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased to cool a bedroom area for my son who works nights and has to sleep during hot, muggy Portland summers. It does a great job and could easily cool a room 3 times the size. You do need to drain water from it every so often (once a month or so) if you use it in a high humidity area. The unit itself is rather large and does take up a decent amount of space. Comes with everything you need to get up and running including the window mount. The BB description says it's not included but it is in fact in the box. Overall 5 stars for this and time will tell how long it lasts since it's only used for 3 or 4 months a year.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love this guy!

    Posted
    MikeOnFire
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'm really enjoying this unit. I purchased it to cool my little upstairs studio, which gets *really* hot from the afternoon sun. It is perfect for what I wanted it for. Two qualifiers: 1) There is no way to select the temperature for cooling. You can choose the type of cooling (wet AC, dry AC, or fan) but no way to set it to a particular temperature that I have been able to find. 2) There is an exhaust hose that goes out the window. The hose is sort of flexible, but not terribly so, so the unit takes up a little more space than I originally anticipated. But those are minor drawbacks compared to the benefits I get.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    1st portable ac

    Posted
    Lopes012
    • My Best Buy® MemberMember

    I don’t like the look of window ac’s and even more so in the front of the house. So we gave this one a shot, price wise it’s great and it had good reviews . We like it so much we are thinking of getting the next size up 550sq feet for our living room/kitchen area. It gets our bedroom a lot colder then the window ac and it is a lot quieter. I would agree with it is big. But for what it does it is worth it. I would buy another one NO PROBLEM !!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Product

    Posted
    Riley
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For being a house brand of Best Buy this product exceeds expectation. I honestly think this is made by one of the bigger brands in A/C business, just by how it's built. Looks like the slapped Insignia label on it. As for how the product it works the thing can cool a good size living area very well. Definitely great for any single room set up. Dorm, single room in apartment, or even just like a living room where most people are at. No lie it makes that room frozen asap. Even lets you know the room temp it's at, plus with the remote it's very easy to use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Gets the job done

    Posted
    Laurenpeep
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I live in an apartment that came with one crappy window unit in the living room and super old crank windows. I finally broke down and bought this thing because I was tired of not being able to sleep comfortably in the bedroom. Works like a charm and most days I just have this thing turned on instead of my old window unit. I noticed a small drop in my energy bill. Only thing is that it is kinda loud but I was used to it in no time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great AC

    Posted
    Savyrose
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This AC is great for the price! We set it up easily and it works great. Nice and cool, exactly what you want! Love the remote and how cool it makes the room(s). Excellent price for such a good working AC unit. People have said that it’s loud, I don’t think it is! Obviously to have cold air blowing is going to make noise just like a fan! So no complaints, only happy with compliments. So happy I bought this!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Well worth it!

    Posted
    Hector
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve had my Insignia portable air conditioner now for almost 3 weeks and so far it’s been a wise investment. I have air conditioning in the living room but not in my bedroom so I had to do my research and find the best portable AC in the market. I read the reviews for this brand and decided it was the best one and so far it’s worked great. I only have to turn it on for a few hours and it gets the room very cold/cool. I highly recommend this product, you will not be disappointed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    First portable AC

    Posted
    GC57

    This would be my first portable AC unit and I'm pretty happy I bought it. It has a thermostat control that shuts down the compressor when it hits desired temp setting, the fan still runs like every AC unit I've used. It is fairly quiet and blows a ton of cold air. My wife didn't like the exhaust hose, but we made it work so that it looks acceptable. So far so good, everything works as expected and described.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cold air and fairly quiet

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Does a great job, works on 120V so can plug in anywhere, on rollers so easy to move, has handle opening on each side so easy to lift if necessary, comes with extendible round duct to direct hot exhaust air to outside through supplied window adapter, and will not disrupt listening to conversation or TV, added 3 year warranty, and got it for $325 including 7% State tax

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Can’t beat for the price

    Posted
    Cruiser81
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This a/c works great. Bought it cause it was on sale and affordable but it turned out to be a great unit. I use it in my apartment bedroom and it keeps it’s like an ice box if I leave it on all night. Noise wise it just sounds like an a/c running so it’s not that loud really. It is a bulky unit that takes up a lot of space and doesn’t have all the bells and whistles but for the money it does what it’s suppose to and keep my room cold.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing even from open box purchase

    Posted
    CRMcat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This product is terrific in cooling capacity - FAST! the fan and dry features also are handy. Mine is an open box purchase, so while this particular unit has 'sound variation' (sometimes its louder than others) I am still thrilled with it. Not the quietest product on the market I'm sure, but i have it bedroom so the "white noise" has become an essential mainstay (BUT it did take me a week or so to adjust myself to).

    I would recommend this to a friend