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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 380 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality and price of the 49" Class (48.5" Diag.) - LED - 1080p - HDTV. Many customers commented on the great picture quality and felt that the TV was a good value for the price. Some customers also mentioned that the TV was easy to set up. However, a few customers experienced issues with the smart TV features, refresh rate, and screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 380 reviews
  • Rated 5 out of 5 stars

    Great size for a smaller livingroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased for a birthday present is great tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    49 INCH TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE BEST BUY. I WOULDN'T HAVE IT NO OTHER WAY..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price. It’s a good buy . No volume button.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues great deal will make another purchase soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. So far no problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t return for quality but I wanted smart tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a budget TV. Sound leaves much to be desired, but it has a 3.5mm headphone Jack, so it is easy to connect an old set of PC speakers for much improved sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for someone who wants a flatscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer my smart tv to this one. I paid 184 for it on sale along with my Best Buy points

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. Didn’t know that transferring from one company to another would take 3+hours

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. I use it in the shop and don't have any real issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV shows great picture, gets hot quicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After on for 3 hours it shuts down for awhile, back of TV very hot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a tv it shows a picture and you watch it basic.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't allow USB to play video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these TVs for my restaurant. When I connected the USB to play video loop, it doesn't allow it and only allows the photos to be seen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Picture quality lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the picture quality to be noticeably pixilated. We ended up keeping our existing smaller TV as the picture quality was much better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great t.v except for the home screen menu that pops up every time u turn it on....makes u choose a source everytime u turn the sucker on.....gets old after a few times

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low budget line

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok brand if putting in a spare room or something, but better options are definitely available for not much more money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TV doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was setup and there is no audio just a picture.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    insignia tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv broke too easy, i bought two of them, had both of them brake on me. the top frame of the tv, starts to pop off , and cracks the screen. leaving different colored lines through it. so i had to throw it out. these screens cannot be replaced, according to the geek squad guy , who came out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    stay away

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned this product picture quality horrible not the best images

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ughh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set up brand new insignia tv49 inches picture is completely scrambled. I bought the warranty plan so hopefully I will get a new one

    No, I would not recommend this to a friend
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