Customer Ratings & Reviews

Love it. it’s a great size. it’s bigger than i expected as i was not familiar with deep freezer sizes.

Very satisfied… perfect for my needs… and well worth the money I spent for it…

Really comes in handy hold up well very durable free great product would buy again if I needed it

Back of freezer was bent to far away to return the box was dented they should of check product before delivery since box was damaged. Just have to live with it I think they should of at the very least should of done a price adjustment but unable to contact store.

Exactly how it was described even got a light on the inside nice surprise... prompt delivery

Arrived with a dent in the lid. I called about it and nothing was done!! The freezer seems fine but customer service could use some upgrades! I recommend going through another company that values their customers!

Very satisfied with my purchase of the Insignia 5.0 Cu. Ft. Chest Freezer.

Works good but came damaged out of box. Don't have a vehicle to exchange.

This product is good so far but came damaged. My friends bought one and theirs also was damaged. The package was fine but the freezer has a dent in it which means it probably happened at the factory prior to boxing up.

This was a frat freezer, I bought from u guys thanks

Brand new from the store and it had several dents all over it. Aside from that it does freeze and that’s all you can really ask for in a good quality freezer.

Had for close to 2 weeks. I like to collect frozen meats and goods when they are on sale and store them. I feel like for myself I need at least maybe a 7.0 cu/ft. Thought i would give this one a try but just didn’t fit the bill. Personally for my needs. But for the average person this maybe for you. Idk. Overall it’s a good unit gets to about a max of -11 Celsius. Really quiet. Will be looking to exchange if possible for a bigger unit. Thanks!

Not sure how it will work but it arrived damaged. I tried many times to get this rectified with customer service but was shifted around, and disconnect several times after waiting for a total of 2 hours on the phone. It is a good size but the interior basket caused damage on the inside of the lid. I would recommend this as a supplemental freezer for a small space but know if you have any issues Best Buy will not help you.

I am very frustrated with this. I purchased the freezer and brought it home to find it was dented in the lower left corner. Dented to an extent it wouldn’t stand straight up. Best Buy scheduled a replacement, but the new one from the truck was also dented in the same way! I went to the store today myself to get a third freezer and it was also dented in the exact same way! They are not packed with enough styrofoam around the bottom corner, or maybe a batch of them were mishandled! Three freezers from three different Best Buy stores all dented in the same way! Unfortunately the other brands are on 3-4 week back order. Best Buy has been good about it so far, offering replacements and refunds. But it’s a big hassle to deal with and I just want a freezer!

I really like this freezer. I just wish it came with 2 baskets and a divider for the shelf like other freezers I've seen.

I received damage item. Inside handle of deep freezer was damage and the outside corner had a dent at the bottom. Customers service rep offered 10% credit and advised item arrived from the warehouse this way.

Nice Freezer works well. Damaged when picked up from store

The Insignia deep freezer is an excellent choice for anyone looking for a reliable and efficient freezer to store their frozen goods. With its 5.0 cubic foot capacity, it offers plenty of space for all of your frozen food needs. One of the standout features of this freezer is its compact size. Despite its large capacity, it doesn't take up a lot of space, making it a great option for small apartments or homes with limited storage space. Its sleek design also looks great in any setting. The freezer is easy to set up and use, with a simple temperature control dial on the front that allows you to adjust the temperature to your desired setting. It's also very energy-efficient, which means it won't add a significant amount to your energy bill. Another great feature of the Insignia deep freezer is its quiet operation. You won't have to worry about any annoying buzzing or humming sounds while it's running, which is a huge plus for anyone who wants a peaceful home environment. Overall, I highly recommend the Insignia deep freezer for anyone in need of a reliable and efficient freezer. With its ample storage space, compact size, easy operation, and energy efficiency, it's a great choice that won't disappoint.

Very disappointed with this freezer, it went off three times so far since we purchased it in Feb. Moreover, it doesn’t freeze well as in many occasions I could see the fruits were leaking from the bag they were kept it.

I’m so disappointed that I am unable to use this freezer! I used curbside pickup which was pretty awesome. However, once I got it home I waited 6 hrs before attempting to plug it in. Well I never even made it to the plugging in part because when I tried to turn the knob to the off position it just swirled around loosely. Then I remembered one of the reviews I had read with the same problem! Sure enough when I pulled the knob out (which it was already practically hanging) the inner piece was broken. I’m returning it tomorrow! This is so disappointing!