Customer Ratings & Reviews

I’m so disappointed I bought this during the cyber deal only to get it and see that it’s damaged. There needs to be some sort of quality control when items are returned because there absolutely no reason why this was accepted and put back to sell at full price

Did curbside pickup and the box looked okay on the outside. Got it home and it had a giant indent scratch right on the front. Now if I want a replacement I have to somehow figure out how to box this back up and load it back up. Pretty crappy best buy. Should have went elsewhere.

Horrible product. Is not frost free and leaked onto my rug and floorboards. Don’t trust.

Th e box had no damage to it when it was picked-up from the store. It must have been damaged at the factory and still put into the box. It is missing 2 of the leveling legs as well. I would hope that Best Buy sees this and provides the missing legs, along with compensatation for all the damage.

I really wish I could love this freezer. I bought it because my parents have the same one and they love it. I bought mine in April 2022 and it worked well up until this week when it turned off by itself and we lost $300 worth of groceries.

Nice freezer , problem is upon picking it up we noticed dents on the front and back of freezer . Was offered a 20 percent discount which I accepted but not happy at all considering if it was sent back it’s worth nothing . 40 percent would have been much more fair .

I was so excited to finally have a deep freezer. When I got home and revealed it was all smashed .

The Insignia 5.0 Cu. Ft. Garage Ready Chest Freezer in White is a dependable and spacious solution for keeping frozen foods and perishables cold and organized. Here's my detailed review after using this freezer: Capacity: With a generous 5.0 cubic feet of storage space, this chest freezer provides ample room for storing a variety of frozen items. Whether you're stocking up on meats, vegetables, or prepared meals, there's plenty of space to accommodate your needs. The spacious interior allows for efficient organization, making it easy to access and retrieve items as needed. Garage Ready Design: One of the standout features of this freezer is its garage-ready design, which means it can operate effectively in environments with temperature fluctuations ranging from 0°F to 110°F (-17.8°C to 43.3°C). This makes it ideal for use in garages, basements, or other areas where temperature control may be less consistent. The robust construction and insulation ensure reliable performance in various conditions. Energy Efficiency: Despite its powerful cooling capabilities, the Insignia chest freezer is energy-efficient, helping to minimize electricity consumption and reduce utility costs. The Energy Star certification attests to its eco-friendly operation, providing peace of mind while also saving money over time. User-Friendly Features: This freezer is designed with user convenience in mind. The adjustable thermostat allows for precise temperature control, ensuring that your frozen items stay at the ideal temperature. The removable storage basket provides easy access to frequently used items, while the interior light illuminates the contents for enhanced visibility. Quiet Operation: I appreciate the quiet operation of this chest freezer, which operates with minimal noise even during the cooling cycle. This is particularly important if the freezer is placed in a living space or shared area where noise levels need to be kept to a minimum. Overall, the Insignia 5.0 Cu. Ft. Garage Ready Chest Freezer in White offers reliable performance, spacious storage, and energy-efficient operation. Whether you're looking to stock up on frozen goods or need extra storage space for your home, this freezer delivers on both functionality and value.

I ordered and picked from store in Brookfield, wisconsin location. After taking it to home, when I opened I saw a body damage in the front and bottom of the freezer. Took the freezer and went back for a return. Got another one. But the second one also has the body damage on the right side of the freezer. This has frustrated me as I I am skeptical that the third one will also come as a damaged one. I think this is because of the brand insignia which is a part of best buy. So folks please open the package in the store itself and make sure that there are NO DAMAGES PRESENT.

i opened box saw it was damaged already, i try to call return but they weren't resolved problem

After reading all of the reviews and seeing a lot of concerns with how the product would look (dents, damage etc) I was skeptical about this purchase. The unit was flawless! No dents anywhere! I have it inside and in an apartment, so size was important. Perfect size. Since I am in an apartment, the provided fridge /freezer is what you would expect-apartment size. I bought a 4-leg expandable stand with a rubber lipped mat from Amazon so the unit would not sit directly on the carpet. Very quite unit, can't hear it run. Very quick to reach operating temp and really does not use a lot of electricity. Great purchase thus far.

I was tired of fighting for storage space in my kitchen refrigerator/freezer so I started looking for a small freezer I could squeeze into the garage. This Insignia 5.0 cf model had good reviews and was on sale so I gave it a shot. This is described as a garage-ready freezer and the instructions claim it can operate from 0 - 100 F ambient temperature. I ordered the unit online and picked it up at my local Best Buy. I have a truck so the largish box was not a problem. The box says the net weight is over 50 pounds, but it feels lighter than that. Setup was easy. The hardest part was figuring out how to open the little door on the rear bottom where the electrical cord is tucked away. I ended up using a small flat-blade screwdriver to pry it open. I made a small skateboard base for the freezer with locking wheels to make it easier to move around. The instructions say to wait at least 2 hours to plug in the freezer after ensuring the unit is upright. After plugging it in, I turned the unit to extra cold overnight, then dialed it back to the regular / recommended setting in the morning. I loaded it up with items from my other freezer, and about 12 pounds of chicken that I'd just purchased. After 24 hours or so I placed a thermometer in the freezer to check the temperature and it was reading -6.3F. The unit is quiet, and if it can maintain -6.3F I'm satisfied with my purchase. The meat I loaded into the freezer cost more than the freezer, so I consider the freezer a great value. 5.0 cf provides plenty of overflow space, so I no longer have to worry about how I'm going to make room for bulk frozen things after a big shopping run.

1st one dents all over it. 2nd big dents on it. 3rd one had broken trim on the lid.

DOES NOT DRY. Bought this dishwasher based on the reviews and extremely disappointed. If I could return it, I would. We've run it a half dozen times with Heated Dry on and trying other settings. Dishwasher is perfectly level. Dishes are still wet 24hrs later. Not just wet, but soaked. There is even standing water on the door when you open it. Which seems impossible, but apparently it is not. We have to towel dry every dish. Whirlpool please contact me. This is unacceptable. Do not buy if you want your dishes to be dry.

A piece of crap, mine went out in a year and a half and I loss 200.00 dollars worth of food, I'll never buy another insignia again. They wouldn't compensate me if it was under a year

When we got the product and opened it from the box dents already on the middle top. Disappointed

We bought this chest freezer to place in our kitchen, as we like to stock up on meats when we see a good sale, and our fridge/freezer was so packed that items fell out whenever we opened it! This was a perfect size for our apartment kitchen, and after seeing it in store we just had to take it home! We love that the chest is tall enough that the lid can be used for prep space while making meals, providing enough depth that we are able to store enough meat to feed a small army, while still not so deep that we can't reach the bottom. The "shelf" on the right side, for lack of a better term, works to give us a place to put older items while we put our newer items at the bottom, or we can store liquor bottles upright--our choice! The basket is handy to keep regularly used items in, while being up high enough to allow for storage underneath! If we had to find ANYTHING to complain about, we would like a second basket. I have checked the internet, and to get the official "replacement" basket is not expensive, but shipping costs more than the price of the basket, so we're skipping that route. Otherwise, no problems, no leaks, no noises, no issues with cooling, just a sturdy, steady appliance!

Perfect size for my family of four. Quiet, very good room inside and no issues so far. I’ve had it for two years

Picked this up last night from Best Buy, unpackaged and plugged in. This morning went to the basement and checked it out. Very silent operation (almost no compressor noise or vibration) and perfectly cold temps. Feels very well made and solid -- and easy enough for two adults to carry without trouble --if not a little difficult to get down the stairs. Transferred some goods from the main kitchen freezer and ordered some more frozen goods for additional food security in uncertain economic times. The unit has a blue light in lower right, a simple "min to max" control knob and a VERY helpful light integrated into the lid. Hopefully this will take us through the next few years with no trouble.

It's been running great at about half capacity since install. I did not have any of the issues with the temperature control knob that some others listed, which leads me to believe they were cases of potential shipping damage. With that said, I needed a chest freezer for my basement just to hold wild game meats myself and the SO harvest, mainly Venison and Fish. This freezer fit the bill perfectly, it's nice and light, so carrying it to the basement by the box straps was a breeze. It seems to be insulated rather well because I hardly ever hear the compressor run, though that could be compounded by the fact that when it does run, I can HARDLY hear it. I cant hear it from my adjacent office, so anyone wanting a quiet freezer to fit a small space should strongly consider this option from Insignia. What really sold me on this unit was a combination of good reviews and an even better price point. At under $200 you cant go wrong for a freezer that runs this efficiently and quietly. I've had zero issues with ice buildup, and it comes with a convenient little scraper for the event that you would in maybe a more humid climate. The freezer maintains temperatures well and I've had no issues with freezer burn/frost buildup on foods. Would definitely recommend this unit.