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Customer Ratings & Reviews

Insignia™ - 5.3 Cu. Ft. Upright Freezer - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 386 reviews

would recommend to a friend



Customer ratings & reviews

Page 1, showing1-2 of 2 Reviews mentioning:
  • Rating: 1 out of 5 stars

    Problem with Frost along the seal

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    there is frost coming where the door and compartment close. tried to get a service person to come out and fix it. Called last week and still haven't heard back.

    No, I would not recommend this to a friend

    • Brand response



      I am sorry to read about your experience with this product. It is our commitment to provide the best products and services to our customers. This is why I kindly ask you to contact us directly at 1-877-467-4289 so we can better assist you.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rating: 3 out of 5 stars

    Fairly good upright freezer

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At first I was very impressed with this freezer, but after a week ir so, the freezer started accumulating quite a bit of frost. I know this is a manual defrost model, but I was previously assured that it would be many months before I would need to manually defrost the freezer. This is very disappointing because with the frost building up above the top shelf reduces storage space. On the positive side, all the food inside is solidly frozen, there is a very tight seal, it is extremely quiet, and it takes up very little space.

    I would recommend this to a friend