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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 650 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the 5.3 Cu. Ft. Upright Freezer's convenient size, affordability, and ample storage capacity as significant advantages. Many appreciate its quiet operation, ease of use, and well-organized shelving that allows for easy visibility of stored items. However, some users point out the need for manual defrosting as a drawback. Other minor concerns include leveling difficulties and the lack of an interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 650 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great sized freezer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this freezer better than the chest freezer I had before, mostly because I can see whats inside much easier. Plus I don't have to dig down to find things. It's not a full sized one, but it works for me. After filling it up, it doesn't pull away from the wall as easily as it did when empty. It takes quite a bit of force to open, and it does specify that it will suction close after opening, which makes it even more difficult to open, if you open it a lot all at once. Seems quiet enough.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Frost free

    Rated 4 out of 5 stars

    Convenient freezer for elderly folks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a large refrigerator/freezer; but, we bought this Insignia upright freezer to replace a failed dorm-type supplemental refrigerator/freezer. We decided that our need was for more freezer than refrigerator, and that an upright freezer would be much easier for us to access than a chest type freezer - none of the back strain from bending over to lift. The Insignia freezer was inexpensive, because it is very basic, with no lights or bells and whistles. It would have been nice if it were a frost-free unit, however, we have not had to defrost it yet. It does just what we need, and at five months, we have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and fits everything I need!! Quiet and keeps everything at the perfect temp.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and effective

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small dresser but perfect for my house. The shelves keep all my food organized and clear to see everything

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Just right for the nook in my basement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra space for frozen foods. Easy to access with just enough shelves. Great price compared to box style models.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 28 year old 10 cu. ft. freezer started giving me problems. I searched and this was the best deal I could find on a small unit. I needed it in a hurry and it was in stock at a warehouse near me. Went and picked it up. From the moment I plugged it in until now it has preformed flawlessly. It controls within a 3 degree span. I've had it for about 4 weeks now, couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    nice small freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this freezer is nice and compact and works excellent. perfect for my garage and easy to see and get everything out

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect size for a small family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is perfect to keep your food organized. Worked great right out of the box. Nice price also

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is an excellent size and very quiet running. Keeps all foods below zero--Would 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Perfect size and style. Really like that it is an upright with shelves instead of a big bin that you have to bend down and dig through the contents to find what you're looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Great for 2 people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Easy to find items. Good space. Just now needed to defrost. (1 year)

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Annie.

      I appreciate the time you took to write this review. We are absolutely committed to provide the best products and experience. Thank you for being part of our family!

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size
    Cons mentioned:
    Frost free

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size stand up freezer. Holds all my extras and doesn't ice up with frost. It fit great into my small and slim nook and ultimately why I purchased. When it closes it vacuums out air which is a great feature and reassures that you have a good seal. Its a little difficult for my younger kids to open but that's not a bad thing in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Size, Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for my family! We try not to keep too many frozen foods, so it does a good job for our family of 5. I like that it has shelves to keep everything organized. It was small enough to fit in our basement, which has a low ceiling. I only con is you can only adjust the two front feet. Our floors are uneven, so I wish it had the option to adjust all four feet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Ideal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for small families, empty nesters, etc. Fits a small stockpile of meats and vegetables (and frozen pizza) leaving the fridge freezer as an icebox. It had to go into my small kitchen/dining area, so the microwave went on top. (Perfect for us tall people, btw.) Have not second-guessed this purchase, however, I am awaiting the effect on the electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old freezer finally bit the dust. It was too large and we never really used it to its capacity. So we bought this little freezer. It is perfect for what we need as it is very slim and fits easily in our garage. It keeps the food nice and cold. We couldn't beat the price on the freezer with install and removal of our old broken freezer. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a smaller sized upright freezer for a while and my mom suggested the size I was looking for and this one fit the bill. I had enough stuff in my regular freezer to fill this one up and create a lot of space in the smaller freezer. You are visually able to see everything without searching as you would in a chest freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upright freezer is the perfect size! Unlike chest freezers where it's one big space that your frozen stuff gets piled in and eventually buried on the bottom, this has several shelves so you can keep things neat and organized. I am very happy with this freezer. If you are looking for an upright and not wanting to spend a fortune, this is it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size
    Cons mentioned:
    Frost free

    Rated 4 out of 5 stars

    Good freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes so little space and I can fit a lot in it. Would of given 5 stars had it been frost free.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Defrosting

    Rated 4 out of 5 stars

    Great for small spaces.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer was plug in ready. Got up to correct temperature in less time than manual states. Holds a good amount of food just don't by two large items at the same time because the is only room for a turkey or a ham on the shelf not both. I use it for vegetables and small packs of meat. Had a power outage and it did not defrost. But it probably will if it was for more than 24hrs. Good freezer thinking about get my mom one.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Perfect in every way!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Freezer is perfect in price, size and performance.

    I would recommend this to a friend
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