Main Content

Customer Ratings & Reviews

Insignia™ - 5.3 Cu. Ft. Upright Freezer - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 386 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-5 of 5 Reviews
  • Rating: 2 out of 5 stars

    Bent side

    Posted
    DTho
    • My Best Buy® MemberMember

    I like the size of the freezer. It seems like it would be a good freezer to have. Unfortunately like other reviews, mine was All dented up when I took the box off. The box looked in descent shape at the store. Warning you. If you buy it you will probably have a dented product. Called the store and the only option it to bring it back, order another one, then come back and pick it up. That is 3 hours worth of driving in my truck or about 40 bucks worth of gas for a 200 dollar freezer. If it works we might as well keep a bent up freezer instead of spending 3+ hours of my life drive in Houston traffic.

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hi.

      I understand that a new freezer is an nice purchase to just be ruined by a aesthetic damage. The scenario you are describing is unacceptable for us. Please, give us a call at 877-467-4289 see if we can lift a report on this situation. We are always here to help you and thanks for being part of our Insignia family.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rating: 2 out of 5 stars

    Had high hopes

    Posted
    Junkmail
    • My Best Buy® MemberMember

    So easy to pick up, looked great out of the box. Plugged it in, compressor runs....but no cooling. Nothing. Nada. Zip. I lugged that thing out of my car (they loaded it), set up and bupkis. Now, they want me to package it back up and bring it back to the store? Are you kidding me???

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    Cat52
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We purchased this product for my daughter. Within 2 months it stopped working. Best Buy was very kind to let us return it to the store.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    good for the price

    Posted
    dupe50
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    nice little freezer for the money. only wished it had exterior on light and inside light but what can we expect for the price. overall satisfied.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Much smaller than expected

    Posted
    ShulersPizzeria
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This freezer was much smaller than expected and did not fit our needs. If you're looking for a small freezer this might work for you.

    I would recommend this to a friend