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Customer Ratings & Reviews

Insignia™ - 5.3 Cu. Ft. Upright Freezer - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 398 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 78 Reviews
  • Rating: 4 out of 5 stars

    This would have been 5-stars if it were frost-free

    Posted
    FloridaFoodie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a great little upright freezer. I would gladly have paid more for it if it had the frost-free feature. I am not looking forward to the time when I will have to defrost it! However, that is the only downside to this freezer, albeit a rather major consideration. I did not have room for anything larger. I am very pleased with this unit. It's easy to find the frozen food in the freezer and it runs quietly. I've had it for about 1 month now, and there is very little frost build-up on the shelves. The trick is to NOT open the door and stand around looking for things. Know where you put the stuff to begin with. I use this freezer solely for the extra room that my GE refrigerator cannot provide. It has a bottom freezer where I keep the every day stuff. If I want to spend time rummaging around in that freezer it's OK because it is a frost-free fridge. As I've already said, a manual defrost unit is less appealing than a frost-free model, but this Insignia fit the space and is quite inexpensive. A great value! I'm happy I bought it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for 1-2 person household/good so far

    Posted
    Itsbeenchilly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Small freezer good for 1 to 2 people (we are 1 adult/1 teenage household). Wanted upright freezer-easier to see what looking for/better organization of items. Takes up minimal space. Enough space to keep some overflow from frig freezer /minimal amounts of extras on hand—YOUR NOT GETTING a 13.8 or bigger freezer-it’s 5.3—IS NOT BIG ENOUGH for large families, large amounts of bulk warehouse buying or a side of beef. Have only been using for 2 months—so far so good. Picked up on day said would be in, put it in spot, took out of packaging/was damage free, read thru/followed instructions, let it sit upright for a day before plugged in, started right up, waited day before putting things in, been running fine, and not opened on daily basis-probably will miss frost free feature had in previous bigger freezer—knew wasn’t feature on this model. Would offer positive info to friend based on 2 months have had it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Convenient freezer for elderly folks

    Posted
    emanon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We have a large refrigerator/freezer; but, we bought this Insignia upright freezer to replace a failed dorm-type supplemental refrigerator/freezer. We decided that our need was for more freezer than refrigerator, and that an upright freezer would be much easier for us to access than a chest type freezer - none of the back strain from bending over to lift. The Insignia freezer was inexpensive, because it is very basic, with no lights or bells and whistles. It would have been nice if it were a frost-free unit, however, we have not had to defrost it yet. It does just what we need, and at five months, we have had no problems.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Small economical freezer

    Posted
    Kellermom
    • My Best Buy® Elite Plus Member

    If you need a little extra freezer storage this should do the trick. It is small. Mine came with an interior dent and a missing leveling foot, but seems to be functioning. I just moved frozen food from our crowded freezer in our kitchen refrigerator into this. There is no light and limited room, but it seems to be doing what I wanted it to. The big bonus is no bending over to dig through items like in a chest freezer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good so far

    Posted
    Doczeuhl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I struggled with deciding to get one of these cheapo, budget freezers again. I had gotten one in the past (different brand - Igloo), it broke after 1 year, got it replaced using Best Buy's Geek Squad Protection Plan. That broke after 2 years and Best Buy could not replace it so I got some money back. I tried to go without one for half a year but our large family really needed extra freezer space. However, I couldn't justify getting the larger, more expensive units, so...here we go again... I got the Insignia 5.3cu ft with the protection plan. It works well now but ask me again in a year or two.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good size freezer for small family (<4)

    Posted
    whitebear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Even though our bottom freezer fridge is decently large, our freezer is always full so we were looking for a small freezer that does not occupy too much space. We opted for a vertical freezer because it takes the least amount of floor space in our garage even though a chest freezer of the same size are better in terms of energy efficiency, actual usable space, and price. It is also much easier to organize and find items that you store in the freezer. So far the only thing I don't like is the really bad smell of new plastic and/or other materials. You definitely want to leave it open and air it out for a day or so.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works for us

    Posted
    Melmo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We already have a chest freezer but have wanted a stand-up that wasn't too large, but also not extremely small. This fits. My only complaint (so far) is that the unit is actually very light and easy to move, which is great if you are putting it in. Not so much when you are just trying to open the door. Pretty much every time I grab the door and pull, the whole freezer slides on the floor. I don't know if some nonslip matting would prevent this or not, but I'm going to try. Other than that, though, it does the job.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great little freezer

    Posted
    rastis03
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After reading other reviews I was a little concerned about purchasing this freezer but I am glad I did. It had absolutely no plastic smell as other reviewers have stated. It came in perfect condition, delivery people un-boxed and brought it in a made sure it worked before they left. It is the perfect little freezer for frozen snack foods and Ice cream. The only reason for 4 stars instead of 5 is because I am not sure how long it will last.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for small spaces.

    Posted
    Houseof3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Freezer was plug in ready. Got up to correct temperature in less time than manual states. Holds a good amount of food just don't by two large items at the same time because the is only room for a turkey or a ham on the shelf not both. I use it for vegetables and small packs of meat. Had a power outage and it did not defrost. But it probably will if it was for more than 24hrs. Good freezer thinking about get my mom one.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better than a chest freezer

    Posted
    trufflesmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I am so glad the sales person showed us this stand alone freezer. I love it way better than a chest freezer. I love how there are shelves so items won't get stuck way in the back and not used for years. The seal seems a bit strong and it's not very balanced, but it is outside on a wooden deck which may explain the imbalance. So happy with this purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Right size for use as medium freezer overflow

    Posted
    Bestbuycustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is just right for what I needed-not too small and not too big...and upright! Works well. Haven't had to defrost yet but don't anticipate problems based on no problems in operation to date. The reason for not giving a 5 star rating is it does tend to lean forward when opening due to tight seal but I am tall enough to counteract that problem.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid Freezer, Low Price

    Posted
    Pdub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    4 Stars since it works well, freezes food without issue and was very affordable. Only ding I have with it so far is that the door/handle on top isn't super easy to open and the whole thing almost starts to tip upon pulling on the door. Better than not shutting though, so still would recommend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice freezer for the price

    Posted
    Tibar
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    WIth us purchasing a fridge with no freezer, we needed to buy just a freezer. We decided on an no frills simple upright unit that had the capacity we wanted. The only thing I don't care for is when you go to open it, it moves around due to the tight seal and the lightweightness of the unit. Otherwise, good buy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Freezer

    Posted
    Supertacks
    • Verified PurchaserVerified Purchase

    BB ran a Black Friday sale, just in time when my 25 year old stand up bit the dust. Saved over $120 from a comprible unit advertised at Home Depot. Freezer motor is super quiet! Only issue, no exterior light to show unit is operational; reason for 4 star rating. Also, very good seal when feeezer door is closed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Small sized freezer fit our space needs

    Posted
    Bolover
    • Verified PurchaserVerified Purchase

    We really wanted a smaller freezer because of space issues, so once our old freezer quit working we found this little guy and bought it on the spot. I does have limited space but we decided with just two of us it was time to scale back and turn over the inventory faster.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not a bad buy

    Posted
    FLGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this for my parents who needed more freezer space for prepared meals. Didn't want a chest freezer because bending over is difficult for them. This unit works fine. Easy to get food in and out. They have it in their garage here in FL where it ambient temperature is pretty high. Everything inside stays nice and frozen.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better than a chest freezer

    Posted
    C3773NTTaco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This would have 5 stars but when I took this home, one corner was damaged and could not level the freezer with the provided feet. Used homemade blocks to level it. I didn't return it because I needed it to put all my frozen items in ASAP. Other than that, the freezer operation is good. Works as described.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great upright

    Posted
    Thughesii
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I had a chest freezer before I got the upright and I love having the shelves. I no longer have to dig through a ton of stuff to get to what I need. The only issue is that it is on the small size so it doesn’t fit as much. But with this price I am thinking of buying another one.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great

    Posted
    krystalroz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    A little disappointed about the usable space inside but generally works great and fits in a small corner of the kitchen. Also didn't realize that it is not self defrosting. Otherwise great. Was very upset by the delivery people! They were awful!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good little Freezer

    Posted
    cbrown
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Needs to be cranked all the way to reach -7F for long term storage but otherwise a great little freezer. I buy steak and hamburger 30 - 50 lbs at a time and use this little freezer to store all the packaged beef.

    I would recommend this to a friend