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Customer Ratings & Reviews

Insignia™ - 5.3 Cu. Ft. Upright Freezer - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 398 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 295 Reviews
  • Rating: 5 out of 5 stars

    Surprising

    Posted
    AskTheNanny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have been very pleasantly surprised with the quality and usability of this freezer. We went from a massive 50+ year old Sears full size (think room for 6 adult bodies) chest freezer, which finally gave up the ghost, to this one. Now granted this won't hold the quantity that the old one did, but I no longer have 10 people I'm shopping for and feeding. This one holds more than aequate amounts of frozen food, and the layout makes it really easy to find things- nothing gets buried for years on end. It freezes things hard lickety-split , and I like the layout of the shelving. There is room on top for a microwave, a bread holder, or some other kitchen-y thing. Good get, and the price is certainly right! Make sure you really pay attention to the measurements here, this thing is about the size of an apartment size fridge-freezer .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent little freezer

    Posted
    AB62
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I’ve been wanting an upright freezer for a while had 2 chest freezers & was tired of having to bend over in it & not knowing what was even in the freezer after stacking food on top of the other so I gave them away after a while! We live in an apartment with a very small kitchen & we only had a little area for a freezer & when it arrived it fit perfectly!! It has a good amount of space just enough for my son & I we are very happy with it & can now stock up for the winter I just wish it had a light but I’ve been checking led stick up lights that can with stand extreme cold & maybe I can get one I can put in it!! The delivery guys for the Coloniel Heights store were great too!! Anyone with a small space & a bad back should get one U & your back won’t regret it!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Yes. Just what I needed

    Posted
    GenuineBuyer
    • My Best Buy® Member

    I stay in an apartment. I dont have time to cook daily or even weekly. I cook in bulk and do frozen meal preps. The apartment refrigerator wasnt big enough and I dont like deep freezers, so I got this. I was so happy to find one this long and small. It fits into my coat closet. I'm glad I dont I have a freezer taking too much space and messing up my apartment decor. This was perfect. It freezes well. Cons. - The door reversal, is almost impossible. I'm pretty strong, but I could do it. It almost broke the freezer. So I left it. - 2 racks frosted almost immediately (3 weeks) - the door suction is really tough. U cannot easily open it after closing it immediately. - I wish there was more room and storage on the door

    I would recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Hello,
      Thank you for your review and thanks for being such a great resource for our other Insignia customers! It's amazing to read that one of our products brings a smile on your face. If you ever need assistance it will be a pleasure to assist you over this line 877-467-4289. Thank you for being an Insignia customer!

      -Arin. A
      Insignia Support BBY-ExBrand_Insignia

  • Rating: 5 out of 5 stars

    Great for Small Spaces

    Posted
    ArizonaGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is my 3rd Freezer I currently own. A 22 year old Roper in the Garage, 3 year old Magic Chef on the Patio, and now this Insignia in the spare bedroom. I do a lot of cooking in Large batches and was looking for an inexpensive Upright freezer to store my homemade soups etc.. Its SO much easier to locate the items in an Upright unit rather than unloading items in a Chest freezer. This freezer works perfectly on the Normal setting. It’s compact and fit well in my spare multi-purpose room. It stores plenty of small items. I will now use my chest freezers primarily for Large Bulky items. It’s very quiet when running. Very pleased with this purchase! Even more pleased with the price!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect size!

    Posted
    AMLmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've procrastinated about buying a freezer for quite a while, I didn't want a chest freezer bc I prefer the upright style, but the prices are always outrageous. So when this one was on sale I jumped at it! It's the perfect size for a family of 2, I can store precooked meals and meats in it along with extras of my sons favorite frozen goodies. It doesn't take up as much room in our garage as a huge freezer either which I like a lot. Delivery was easy on time and painless, too!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Freezer That Doesn't Take up a Lot of Space

    Posted
    Gremlin1953
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My husband and I are retired, and needed just a little more freezer room so we looked around and found this one. We have had it now for almost a month, and it is so quiet we can't even hear it running. Since it's an upright, things don't get lost in the bottom like in a chest freezer. It seems very sturdy and well-built too. And this one keeps things cold, really cold. It takes up very little space in the basement. I am very pleased with this unit and would recommend this to anyone who needs a freezer but doesn't need a huge amount of extra space.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exceeded our requirement!

    Posted
    coopck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We selected the Insignia upright freezer to fit in a very restricted nook. After determining that we had at least the minimum required clearances, I did a quick and easy remodel to get the freezer into what was originally a small closet recess. We weren't expecting much more than a good fit, but we have been more than satisfied with the operation of the freezer and the huge convenience offered by this, an auxiliary frozen food storage capacity to augment our kitchen refrigerator / freezer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Freezer for the Price

    Posted
    JFromPhilly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We needed extra freezer space after welcoming our new twin boys. This freezer is exactly what we needed. The upright nature of it allows easy access to all of our frozen items, and also allows for a smaller footprint that allows us to keep in a smaller space in our garage. It keeps things frozen, and since we don't open/close the door as often as our primary freezer in the kitchen, we have had no issue with frost or any other inconvenience.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Upright Freezer? Yes, Please!

    Posted
    sinshady
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After much research I settled on this Insignia. I’ve had it now for about 2 months and it perfect. I like to meal prep so the space available in this freezer is perfect. I can find all my entrees without having to lean in and dig through containers and packages of food. The door seal is incredible. I have no complaints. The price was right too. Not sure how long it will last but I took a chance and hope to not be disappointed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    2nd one is great

    Posted
    xchipchick
    • Verified PurchaserVerified Purchase

    First freezer had a broken leg/leg assembly and dents in the bottom, door, cracked plastic in the door and a ripple from the drop. There was no visible box damage unless you flipped it upside down. It was returned because NOBODY could figure out how to send me a leg. The second is great, perfectly level upon unboxing and stays at a constant temperature of 0. Since I'm reviewing the product I have and not the horrible online/phone customer service, it gets 5 stars

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great freezer for the price

    Posted
    Dinos
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This upfright freezer is a great value. While It has no special features (frost free, temperature alarm) it is priced much, much lower. For us, having shelves to store items in an upright freezer is much more convenient than the large space of chest freezers. However, having shelves limits the size of items that will fit because width and depth of upright freezer are smaller than similar cubic foot chest freezer. Overall, very happy with this freezer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Small but mighty

    Posted
    averageconsumer2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I needed a small freezer that packed a punch. This is the one. At first I thought it would be too small for my needs but as time went by it is just perfect. I can now free up space from the refrigerator freezer and keep things frozen much better. The small size makes it the perfect choice for me. The lock is a magnetic strip and is very strong. It will take getting used to when opening but in my opinion, the stronger the magnet the better the seal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far, so good...

    Posted
    Pkv1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's always hard to review these products when you've just started using them but thus far, this freezer has worked great. We've had no issues at all, it was freezing when we first plugged it in in our garage for a test. We then moved it into the house and it's been working like a champ. As expected, it doesn't hold a whole lot of food but is just right for our puuposes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Size, Good Price

    Posted
    lov3laura
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This freezer is the perfect size for my family! We try not to keep too many frozen foods, so it does a good job for our family of 5. I like that it has shelves to keep everything organized. It was small enough to fit in our basement, which has a low ceiling. I only con is you can only adjust the two front feet. Our floors are uneven, so I wish it had the option to adjust all four feet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic freezer

    Posted
    Alayna18
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this for my 60 year old mother for Christmas. She has a huge chest freezer and a huge upright freezer, but it is just her in the home now so she does not need that big of freezers. This was the prefect size for her. She loves how quiet it is and how easy it is to move around on her kitchen floor. So far no problems. Great freezer! Would recommend for anyone that has a family size of 1 to 4.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great. Good deal

    Posted
    Navywife
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So far we are very happy with this freezer. We figure it will be much easier to clean out on occasion compared to chest freezer. Short people are at a disadvantage with chest freezers. The nice thing is that Best Buy will trade your freezer if there are dents at no cost to you. Just do it withing the 14 day purchase timeline.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect size

    Posted
    Nikki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had been looking for a smaller sized upright freezer for a while and my mom suggested the size I was looking for and this one fit the bill. I had enough stuff in my regular freezer to fill this one up and create a lot of space in the smaller freezer. You are visually able to see everything without searching as you would in a chest freezer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great freezer

    Posted
    PHIL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My 28 year old 10 cu. ft. freezer started giving me problems. I searched and this was the best deal I could find on a small unit. I needed it in a hurry and it was in stock at a warehouse near me. Went and picked it up. From the moment I plugged it in until now it has preformed flawlessly. It controls within a 3 degree span. I've had it for about 4 weeks now, couldn't be happier

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exactly what we needed

    Posted
    RoyalT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My family recently moved to a smaller apartment, with an unexpectedly proportionally smaller freezer than what we were used to. After looking at a few freezer options we choose this one over a similarly sized chest freezer and were not disappointed. The convenience of the shelves is easily worth the difference in price, and the smaller footprint is just what we were looking for

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice storage freezer

    Posted
    Baja6969
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this freezer due to my other one I had for over 10 yrs started to brake down. It still worked but the seal started to brake off. I really like this freezer. It stands tall and not to wide so it dont take up alot of space. My only complaint is the shelving. They are not adjustable so certain things wouldnt fit. Other then that its a great freezer and worth buying.

    I would recommend this to a friend