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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 290 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the 5-Device Backlit Universal Remote's ease of use, compatibility with various TVs, and its helpful backlight. Many appreciate the good value for the price. While some found programming challenging, the positive feedback on usability and features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 290 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my TV. Easy to set up and my 6 year son can use it without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 3 out of 5 stars

    Works alright with a sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was too cheap to buy the insignia sony replacement because it was 20 bucks more and i got this thinking it would work fine. Its ok but the buttons dont match up to the sony tv. The baklight is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you read the instructions it’ll be easy to connect. Sometimes the “on” button “disconnects” as in you have to press TV before trying to turn on the TV. I’m sure this remote is very powerful but I only use it for basic functions.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv remote works great. Easy to program & is compatible with many TVs

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Bet Remote I've Got.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program. Use is very intuitive. Works perfectly with all my AV stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the prices easy to setup and most of the thing works

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Best budget universal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Works for all TVs. I like that you can program the number buttons in color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was easy to setup . It has good features. Well worth the price

    I would recommend this to a friend
  • Cons mentioned:
    Programmability

    Rated 3 out of 5 stars

    Instructions/reviews are accurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to control Directv and insignia fireTV. It does an ok job at both. The issue is with the setup and lack of programmability. It won't allow me to turn on the TV and Directv box and tune the TV to HDMI 2 (where the DTV is plugged into). I have to turn on the TV, then manually hit the source button and enter button to tune to HDMI 2. Macro keys are ok, I was able to eventually program a macro key to turn on the DTV, and TV and tune it to HDMI2, but that takes a macro button. Macro keys are straight fwd. I have setup shortcuts for youtube.tv and Amazon TV. no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Pairs easy, even backlit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Even pairs with roku which i didnt read the box. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is mostly easy to use once you understood how to connect the different devices. Even though I explained to my children that they must select the device then hit the power button to turn on and off, most times one of the devices is always left on.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight
    Best Buy Employee

    Rated 5 out of 5 stars

    Good quality and easy to setup

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly for the backlight and I love being able to see the buttons when I'm watching tv at night. I was pleasantly surprised that the setup instructions were very simple and easy to follow, and I had no problem copying the settings from the original remote for my vizio tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for infrared devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup for all of my infrared (line of sight) devices. Unfortunately one of my devices in Amazon Firestick, which is RF, not infrared. I should have known better because our firestick is installed behind the TV, which obviously means it is not line-of-sight.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Remote for my samsung tv . Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works well. Easy set up. Price is good for the quality. Light up feature is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to setup remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Controls my TV and Apple TV with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote easy to setup with tv, so you don’t have to stress finding a code that goes with your tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tv remote control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,I use it every day on my sony tv.I would buy this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Liked the extra features the original remote didn't have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tv remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the remote was great. got it for a Sony tv that's about 15 years old. put the batteries in and the remote and tv was working in 5 minutes. easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 4 out of 5 stars

    works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back light comes in so handy!! I didn't have to program, just placed batteries and it was ready to go.

    I would recommend this to a friend
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