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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 290 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the 5-Device Backlit Universal Remote's ease of use, compatibility with various TVs, and its helpful backlight. Many appreciate the good value for the price. While some found programming challenging, the positive feedback on usability and features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 290 reviews
  • Rated 5 out of 5 stars

    Great all in one remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program, has a good backlight for the buttons

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Control of Wonders

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many options in the control to work on many tvs. It is easy to set up and helps in a situation where the control you had before was worn out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My remote took a crap and I needed a new one. Got this as an open box item and im very happy with it. It does everything I need it to. Some buttons don't function with my tv, but I'm happy to have a remote that works rather than one that doesn't.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Universal Remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to use can handle 5 devices only thing it could not handle because it was a very old device was an original Bose system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bargain buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice remote, was easy to set up if only I would have followed directions exactly. I kept pushing 2 buttons at the same time. It does not have the timer option or I haven't found it yet. I only have it connected to one device.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 4 out of 5 stars

    Good Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Backlit was good which helped my parents see it better. Overall, good remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice universal remote Nice universal remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid in my hand, love the automatic feature when you’re trying to find a TV that you don’t know the code for. Very easy and simple to use. But lots of buttons that let you run all kinds of different devices. Good job, Best Buy! 

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the remote to replace just the main one for my samsung tv. Setup was super easy and it automatically connected to my soundbar as well when setting up for the tv which was extea convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Universal remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. It’s a little bit heavy and bulky. The best part is the setup. It took less than a minute and was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent tv remote that does its job. Not super fancy but does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful and Cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect substitution for when you no longer have the remote to a TV that suspiciously has only a power button on it. Easy to program - Easy to read buttons. Can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply easy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is perfect for mi, I didn’t have to straggle at all to make it work, I just pointed to my tv and started working right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my daughter a used TV for college that didnt have a remore with it. This was so quick snd easy yo set up. It took less than 5 minutes to set up. Great pick!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great universal remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Toshiba in the basement, the directions to program the remote were very easy to follow and understand. Would purchase again for any TV in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just didn’t come with instructions because it was used, had to look it up on YouTube and it was pretty easy to connect especially with the tv being the same brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia™ - 5-Device Backlit Universal Remote - Bl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good remote, however, Instructions were difficult to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and understand. My one complaint is i cant access the quick hub on my LG tv to access the apps (could be user error). Other than that great

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote but difficulty with sound bars. Worked seamlessly with the smart TV. Price a bit high.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy configure for Samsung TV. Didn't configure it for any other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement for my Samsung tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to buy this remote. And the OEM ones for samsung are way too expensive as if they were parts of a spaceship. So i took a chance and ordered this remote. And it has taken a few falls and functions just great. I love the backlit keypad for dimmed lighting and also when you are just getting used to handle this remote until you know the keys like the back of your hand.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello SamuraiJack, Thank you for taking the time to share your experience with the Insignia 5-Device Backlit Universal Remote. We're glad to hear that it has been durable and functional for you, even after a few falls. The backlit keypad is definitely a helpful feature, especially in dim lighting. We appreciate your feedback and hope that the remote continues to meet your needs. If you have any further questions or concerns, feel free to reach out to us. Thank you for choosing us and have a great day! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-5-device-backlit-universal-remote-black/6495828.p?skuId=6495828 BBY-ExBrand_Insignia

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