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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 290 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the 5-Device Backlit Universal Remote's ease of use, compatibility with various TVs, and its helpful backlight. Many appreciate the good value for the price. While some found programming challenging, the positive feedback on usability and features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 290 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was my life saver! Just moved and was unable to find my remote and with that said no TV I was going crazy to say the least.This remote saved the day!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best insignia and fire tv remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does everything I expected and more. Works really well with my insignia tv and fire tv max as well as my Xbox. Couldn’t ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As good as the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions. Very easy to pair with my Insignia tv. Works like an original remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than the original remomte!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works like a charm! Works better than the original remote control that came with my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product with easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised! Easy set up straight out of the box with no fuss. Have an older model TV and it worked fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn't program app shortcuts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote itself was fine (I prefer the layout of this remote to the original Samsung remote), but I could not program an app shortcut into it (the A, B or C button). The instructions were not very clear ("hold until the LED blinks" - which LED? The whole remote lights up, not just one button) and when I completed the steps in the manual, the TV turned off when I pushed the newly programmed button. I ended up returning the remote because that was the ability to program an app shortcut was biggest reason I purchased it (I looked for online help and couldn't find any).

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MarcylB,

      We apologize for your experience with this remote control. Hearing you feedback is helpful so we can improve its quality. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NewLKExpress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is easy to read and use. Had no problem using on Tv, was self explaining.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote takes a little longer to set up. I recommend reading thru the book and seeing up activities, otherwise you may not like the remote as much. Once activity is set up with cable and TV, the remote works great. I only gave a 4 star because it took a good but to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get this remote--easy to program & use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right at the time. It was very easy to match with my TV. Easy to use. No brainer. Get it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair with the TV, Easy to understand the buttons and it works very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install, very good quality remote, and the functionality is intrinsic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and has been durable with wear and tear from family use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sely! Thank you for your feedback! We're pleased to hear that the Insignia™ 5-Device Backlit Universal Remote has been durable and is working well for your family. If you have any more comments or need assistance, feel free to reach out. Enjoy your remote! |Angelica| Insignia Producs| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good remote for streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily set up by using online codes. Well defined buttons makes it intuitive to assign which device is being used

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Works great!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! My husband bought it for our tv and it works like it should. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It was easy to set up and solved my issue of having 2 of the same TV with remotes that worked on both.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    Great addition to any TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Sync with my Samsung TV immediately. Great backlight feature. Works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mike d

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to operate And to set up Works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to setup. Didn’t need something more complicated and since it was on sale it was a no-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    remote was quickly added to tv with no problem. Seems to switch well between hdmi and av setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Univ. Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works like a charm! I love this remote.

    I would recommend this to a friend
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