Customer Ratings & Reviews

Good item, good price! Couldn't ask for more! Open box items still work as new.

Great tv definitely recommend this one to family members and friends

This tv has adequate but basic picture and sound. It feels cheap since it is cheap. The main issue is that this tv shuts itself off after about 5 minutes of inactivity. Extremely annoying to me. A simple software update could fix the issue but the developers refuse - Despite thousands of irritated customer complaints over several years. Wish I would have researched before buying.

One of the best tv it’s worth the money and I love all the apps

I love the Tv and have had no problems with it so far

works great and the smart tv features work seamlessly. :-)

Great TV so nice, store personal so helpful and kind.

TV is good so far. Only complaint is the options on the remote.

Love the tv it works great. Came at a good price thanks.

Better customer service would be appreciated but overall good

tv is in excellent shape. i am very happy with it.

I give them a negative 0. I got a text message and email saying my order was ready to be shipped on Wednesday 12/4 at 8:44am and I would receive it on Friday 12/6. I went to mother’s cancer treatment at 915am @ 10:44 same day 12/4 I received text message and email stating my order was delivered. 6 hours later I arrived home and no TV . 10 days and a trip to the VESTAL BEST BUY THEY CANCELLED REPLACEMENT TV AND REFUND AND SAID NOT THEIR PROBLEM. DONT EVER ORDER ANYTHING FROM BEST BUY AND NOT BE HOME YOU LOSE YOUR $$ AND time . THEY DONT CARE AND GIVE YOU THE RUN AROUND. My GRANDSON OUT HIS CHRISTMAS PRESENT HERE IS MY PROOF

This is the second time I purchased this exact same brand and size. The first insignia died just short of two years. This one starting exhibiting weird shadows less than two months after the purchase. I am returning to the store.

TV broke after a month of ownership because they give you a refurbished instead of a new one when you use your insurance. And when you do that, they don’t give you an option to add new insurance. A consistent black screen that won’t fix even after factory reset and the screen isn’t fully attached either. Make sure to call them if any of these similar problems happen to you.

Very light usage. First had a dead line of pixels in four days. Returned for another that broke three months later. Best Buy says they will fix the TV for 1.75 times of the original purchase price. Reporting to BBB. Scam.

The tv blewout for no reason today july 2 2025 myson and daughter along with my wife and myself loved our tv in our room kids have theres and i have my 70" but ours just blew out for no reason so 1 star now i dont know about my kids 50" and my 70"

It’s a pretty basic TV. I believe it was worth it for the price at the time. It does do this weird wavy thing intermittently on the screen while watching it. I thought a fire tv would be better but I actually prefer Roku.

I am so disappointed with the TV and the hassle I must now go through. I have had it less than three months and it’s showing vertical lines on the screen. I called customer support and after waiting 13 minutes to connect to someone, I was told that I need to drive to the local store and either take the TV myself, or tell them in person that I need this picked up and replaced. Why in the world do I have to drive somewhere? Isn’t this why we have phones? Complete hassle.

It's been a very nice TV for my bedroom wall - for almost 15 months to the day. I suddenly get vertical streaks that are clearly a display problem, not software or firmware. And yes, I didn't get the extended warranty, so I'm eating the $370.

I’m honestly impressed. The setup was super simple—plug it in, connect to WiFi, and I was streaming Netflix and Prime Video within minutes. The built-in Fire TV interface makes it feel modern and easy to navigate, and I love that it comes with an Alexa voice remote so I don’t have to type everything out. The picture quality is clear and sharp for everyday watching, especially in 4K models like the F30 and F50 series. Movies and shows stream smoothly, and the colors look good (though they’re not quite as rich as high-end brands like LG or Samsung). Sound is decent, but I’d recommend a soundbar if you want more theater-like audio. What I like most is the value for money. You can get a big-screen 4K TV for a fraction of what other brands charge. It’s perfect for a bedroom, dorm, or living room if you want solid performance without spending a fortune. Pros: Affordable, easy setup, Fire TV built in, good picture quality Cons: Average sound, not ideal for serious gamers Overall, if you’re looking for a budget-friendly smart TV that gets the job done and looks great in any room, Insignia is a smart buy.