Customer Ratings & Reviews

The video is OK not great. Sound is very disappointing. Tinny.

picture quality could be better - color not sharp and bright

This TV was average. Nothing special to point out.

I was looking for a 4 K smart TV for a reasonable price

Picture not as crisp as I expected but it was cheap.

Bought this TV about 1.5 years ago and now I turn it on and 2 minutes later it just shuts off for no reason then wont turn back on! Piece of crap and it wasn't a cheap TV. Of course the warranty is only 1 year, so I have no coverage. Grrr.

Would never buy another Roku tv or recommend it to anyone.

Hope it is enjoyed. Was bought for a christmas present.

Worked out perfectly! Can watch all my tv shows!!!

only worked 2 years, but during it operation this tv presented several failures on internet connection, some times turned off by it self, sound was very poor. I will find a better brand

I haven't opened the item yet. It's a Xmas present.

Good tv, some delays, picture blurs, but not bad..

I thought this was a great purchase until I found it constantly disconnecting from the internet...waste of money and then read reviews of other buys who had same tv

The tv it self is good. But the speakers have alot to be desired. The first one I had, the speakers died. I returned it and got a new one...the speakers haven't died but they aren't very loud.

TV isn't even 3 years old and the backlight just went out. Powered TV on, looked as if it turned off. After unplugging and plugging back in, noticed the light was showing it was powered on. Noticed I could see images very faintly on screen as if the brightness was all the way down. I attempted to change that but it didn't work, after some research it's the backlight on the TV. I've had a Samsung TV for almost 9 years now and I've had no issues with that TV.

Purchased a 2yr protection plan, now the TV out of warranty and Geek squad only response is to purchase a new TV. I have been an excellent customer however I will never purchase from Best Buy again. TV's should last more than 2.5 years. CS was of no help and I will take every opportunity to express my displeasure about the service and quality of this TV. Due to COVID no one can come to my home to service this set. I will also write a letter to your head office.

After almost 2 years, lines are starting to appear across the bottom of the TV. The picture isn't as good as expected either.

I purchased this product on Black Friday weekend, and got it at a pretty good price I thought. Unfortunately, 1 week in, the screen decides to just go black randomly and only plays the sound. I then have to turn the tv off and back on to get the picture working. The picture will only work for 30 seconds to a minute and then will go black again. Factory reset worked for about 24 hours before the issue began occuring again.

I am an Elite member and I used to Samsung product but Insignia product is also a good product been my first time. I will recommend.

A couple of months after purchase the audio started sounding staticky, we had a soundbar which fix the issue. Many months later I decided to write this review because the audio completely shuts off and comes back on minutes or hours later. Although I disconnected the soundbar. I should have done something about it in the first weeks of noticing an issue but slacked it.