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Customer reviews

Rating 4.6 out of 5 stars with 4517 reviews

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Rating by feature

  • Picture Quality

    Rating 4.0 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the 50” Class LED 4K UHD Smart Fire TV Edition TV for its exceptional picture quality, easy setup process, and reasonable price point. Many customers rave about the stunning clarity and vibrancy of the 4K UHD display, while others appreciate the seamless integration with Amazon accounts and streaming services through the built-in Fire TV. However, some customers have expressed concerns regarding the durability and lifespan of the TV, with reports of screen issues and short lifespans.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 4,517 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to maneuver around home screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Insigniasmarttv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv because I wanted an amazon smart tv and this was largest size I could get that fit my space. Overall I am pleased with it -- it is easy to use. A few times it has frozen up but I just unplug and reboot it and it has been fine. Overall a decent tv for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only use this TV for the weekends so we didn't want to invest too much but we were pleasantly surprised at the picture quality and high tech smart TV features that this TV delivers for what we felt was a very reasonable price. We like it so much we might buy one for our primary residence.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Smart tv

    Rated 4 out of 5 stars

    Decent tv for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded the TV size, this Tv is nice for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great specially for the price. I purchased one fir my son on Christmas and loved it so much, I purchased a second one for my daughter on her birthday to upgrade her tv. It comes with voice remote and can be used with Alexa. It’s thin and sleek and great HD quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV. Picked it up to replace one of our older TVs just because the price was great. But now I love everything about it. The remote is easy to use and it looks great watching shows or when playing on my BFV Xbox one X.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you very much for taking the time to review this TV. We really appreciate your feedback, our goal is to provide you with an amazing product for an affordable price! If you have any questions about this or any other Insignia product, please give us a call at 877-467-4289, from 8 am to 9 pm CST and we will gladly take the time to assist you. - Mario S. Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great starter 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice starter 4K TV, and I like this Fire TV version over the Roku version, and Alexa is a bonus! My rating takes into account that this TV can’t compete with OLED or QLED, so it’s 5 stars compared to TVs out there with similar specs.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you very much for taking the time to review this TV. We really appreciate your feedback, our goal is to provide you with an amazing product for an affordable price! If you have any questions about this or any other Insignia product, please give us a call at 877-467-4289, from 8 am to 9 pm CST and we will gladly take the time to assist you. - Mario S. Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I Love my Fire TV!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love my Insignia Fire TV. The picture and sound quality are amazing. The features are phenomenal. I love it so much that I’m ordering a larger version for my family room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good TV for the bbn price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality for price. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Insignia TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, great sound, nice build quality. Definitely competes with other TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Extra nice garage TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My retired father uses this for his garage. It was his first smart TV. He loves that he can talk to the remote and he now watches YouTube for the first time in his life. It doesn't get used everyday but has held up sitting in a Wisconsin garage with varying temperatures.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality smart tv. Easy to assemble and access other smart tv apps to connect device to the Internet. One problem I been having is slow connectivity or at times the tv will skip ahead. Not sure if this is a connectivity issue or not. Picture is 4K quality, Everything else is working out fine and up to standards.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to set up and a great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at several different TVs and ended getting this one after talking to a store associate. So glad we did! The TV was super easy to set up, the picture is great, and the price was fantastic! The sound is pretty good, but I'd recommend a sound bar if you want great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family enjoys this television set. It is fully equipped as a smart tv. Great buy for the bucks. However, Best Buy Shipped our package to the wrong address, even after we called to change it 2 days in advance. Best Buy Call Center Customer Service is Rated Very Poor. Bummer!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very sharp, clean images, and is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV even better price. At first for a while my sound and picture would not match a couple times but it’s stopped short you after. I enjoy the “built in” fire stick. I normal buy Samsung TVs and this hangs in there with them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to set up with lots of special options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a techy by any means. But I was able to set up this very large TV, get all the special channels and set up the remote in very little time. The picture is incredible, and the sound is perfect. I highly recommend it if you want that big screen experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 2 out of 5 stars

    Backlight died after 14 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with this TV. The picture was good. Easy to set up. Easy to use apps. Bought this TV in May 2019. I started having an issue a few months ago where the screen would just go black. Audio still worked. Happened 2-3 times sporadically. Unplugged the TV restarted it and picture came back. Until last week when pic did not return. Fortunately, I bought the warranty because I was 4 months over the 1 year manufacturers warranty. Tech came by today and confirmed backlight was dead. Now I have to wait a few more days to hear from Best Buy to okay a store credit so that I can get a new TV. Overall, disappointed with quality.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank for taking the time to review our 50" UHD Smart Fire TV edition TV. I understand the backlight stopped working and that can be disappointing. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. I am glad you were able to find a resolution for the issue. If you require more assistance, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On this TV, the picture quality and slim design really fits into my space. Sounds great, the clarity of sound really brings it home. for watching a variety of action and children's movies. It's so smart, it works with the rest of the tech easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart TV & Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so really good. Decided to try Best Buy's own Insignia Brand, as it is equally comparable to similar name brands. This Fire TV addition was easy to setup and get started (cutting the cable finally!) - and the Alexa voice control is a great addition. Great value and quality for the price!

    I would recommend this to a friend