Customer Ratings & Reviews
- Model:
- NS-50DF711SE21
- SKU:
- 6400249
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, ease of use, and price of the 50" Class LED 4K UHD Smart Fire TV Edition TV. Many users commented on the amazing picture quality and sound, while others appreciated how user-friendly the TV is. The reasonable price point was also a hit with customers. However, there were some concerns about the remote control, reliability, interface, and storage. Some users experienced issues with the remote control not working properly, while others mentioned that the TV stopped working after a few weeks. There were also complaints about the buggy Amazon Fire interface and limited storage space for apps.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Nah this ain’t the one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little dingy. Probably won’t get another. The remote had a lot of issues
No, I would not recommend this to a friend Good tv but not very user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but a little complicated to use. Not very user friendly if you have satellite or cable service.
I would recommend this to a friendDisappointed customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase 50"tv it stop work exactly a year after i bought it.. I has a factory warranty on it only for technician to asked me for a receipt. Which i dont him I didnot get a receipt but the receipt is on my best buy account. He can just check it out... I am so disappointed i have been buying stuff best buy for years now...
No, I would not recommend this to a friend- Cons mentioned:Remote control
Lifetime-less than 3 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe a TV should last at least 4 years, this one lasted 2 years. Also the remote that came with it didnt work and had to be replaced by company which took awhile.
No, I would not recommend this to a friend ok for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, but can't be compared to other good brands like samsung and sony
No, I would not recommend this to a friend- Cons mentioned:Reliability
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working completely after like 3 weeks and have to go through manufacturer warranty making the process to get it fixed longer than I’ve had it working so, it Sucks imo.
No, I would not recommend this to a friend Xbox 1 tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv and my kid loves it! Xbox 1 system tv
I would recommend this to a friendTv is nice but the remote does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took the remote back and they did not have any extra. So i am currently using the remote from my tv in the living room. Thankfully they are the same tv but its an older version so we don’t get the benefits of the new one like voice command.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kimberly,
I appreciate the time you have taken to leave a quick review of the 50" Fire TV. I am sorry to read that the remote is not working and that you have to use your other TV's remote. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Insignia 50"
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not purchase this TV again if I had the option. I took the 1st one back because of lines running through the images. I thought the 2nd set was okay, but now the same thing is happening.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after a few weeks and have spent a week so far trying to replace it. Now I have to go rounds with manufacturers. Should have went to WalMart !!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the 50" Insignia TV. I am so sorry to read that unit is no longer working after just some weeks of use. I understand that this is a frustrating situation. Please contact us if you have any questions or concerns about the warranty process.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Great tv, but the sound de-syncs after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the summary says, the TV itself is great. But after a month of use the sound de-syncs on multiple apps and makes it basically impossible to watch. As far as I have been able to determine there is no method to correct this. *if there is a method, and it works for longer than a month I will amend this review.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about the situation you are experiencing with your 50" TV. This does not seem like normal behavior, so I will like to suggest to get in touch with us at the link below so we can help you troubleshoot the device and review what options we can provide you as we know how important the unit is for you.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Volume
Volume issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible volume goes in and out works when it wants to. Now I have to buy a new tv
No, I would not recommend this to a friend Ok tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is ok for it takes an Ethernet cord for the fireTV to work. Regardless if they say you can connect to the internet wirelessly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kiki!
Thank you for sharing your experience with our 50" TV! We know how frustrating is that your TV is not able to connect to the internet using wireless signal. We would love to assist you further in this situation, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Reliability
Stopped working after 1 month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked right when we got it, now it restarts itself non stop, would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Chuck.
I apologize about your experience with your 50" TV. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at ******insigniaproducts***/contact-us (https://www.insigniaproducts.com/contact-us) so we can properly assist you with it.
Cesar G. - Insignia Support
Great Brand but
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the brand however its 1yr 6 months old and its no working now, picture went out
I would recommend this to a friendtv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very unhappy about not getting my tv i have been waiting since march and now my appointment was cancelled yet again
No, I would not recommend this to a friendWould never buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, I would not suggest buying thos TV. It has broken and will not connect to my 5G wifi anymore after having the TV less than a year and a half. I've done factory reset or steps that insignia support suggested and still doesn't work. It's now basically just a monitor
No, I would not recommend this to a friendfood ? life? no more Amazon please
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too much amazon control and Im selling to get a roku tv
No, I would not recommend this to a friendNot happy.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my tv when I first got it. I bought 7 months ago and now it’s messing up. It has green glitching and this is just frustrating when you spend a good amount of money on a tv. I would not buy again.
No, I would not recommend this to a friendThis brand is very cheap and does not work well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not good cheap tv and remote only had it for less than 30 days and all ready having issues did not want to buy it but it was the only one in stock due to covid 19 Not happy at all with this brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of 50" Fire TV. I am sorry to read that you are having issues with the image and remote. Please contact to be able to check further options and do some troubleshooting steps.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us