Customer Ratings & Reviews
- Model:
- NS-50DF711SE21
- SKU:
- 6400249
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, ease of use, and price of the 50" Class LED 4K UHD Smart Fire TV Edition TV. Many users commented on the amazing picture quality and sound, while others appreciated how user-friendly the TV is. The reasonable price point was also a hit with customers. However, there were some concerns about the remote control, reliability, interface, and storage. Some users experienced issues with the remote control not working properly, while others mentioned that the TV stopped working after a few weeks. There were also complaints about the buggy Amazon Fire interface and limited storage space for apps.
This summary was generated by AI based on customer reviews.
Insignia TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this was going to be great purchase, but it only lasted 6 months. We have no dogs or kids to bump into it. Best Buy took it back and refunded money for item and for extended warranty.
I would recommend this to a friendNot so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image wasn’t really good , and it was working way too slow with the internet, I have other smart tv same grand and never had issues , this one was really giving me a headache, I decided to return it !
No, I would not recommend this to a friendNo remote wasn’t reset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience at best buy overall. Came bubble wrapped not reset with no remote and the storie itself did not sell the remote compatible with the tv. The manager was condescending and rude
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Reann!
Thank you for sharing your experience with our 50" TV! We know how frustrating is when a new TV does not come with a remote as it is necessary to use it. We would love to assist you further in this situation, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi worked for a few days then completely stopped. Won't recognize any other wifi networks although all of my other devices do. TV is now completely useless. Would avoid Insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JimB!
Thank you for writing a review about our 50" TV! We know how disheartening is when a new product stops working properly. We would love to assist you further in this situation, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not worth the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great for 1.5 years. Now 3/4 of the apps won’t work on the tv. Many google search and Reddit posts later we see this is a common theme.
No, I would not recommend this to a friendPoor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered microwave, after 1 month and 3 scheduled appointments to install ....no one ever showed up! Last 2 no one ever even called, I had to call them! Finally just cancelled!!
No, I would not recommend this to a friendSetup internet and Identity theft started
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful with this Fire tv. As soon as I put my internet info in, i got 1000’s of emails and identiy theft started. Had to change all emails and passwords for all accounts.
No, I would not recommend this to a friendInsignia
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound varies from show to show. And at just over two years old the screen is malfunctioning.
No, I would not recommend this to a friendBroken upon delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I took everything out and connected it the internal screen was cracked badly. Seeing it in the store was great but I don’t have a personal experience
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Tae.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this 50" TV. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Never buy a Best Buy brand TV again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv less than 2 years old. it has sound and no picture. Best Buy Insignia TVs are a piece of crap
No, I would not recommend this to a friendThe worst ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't think that there's anymore words needed. Just don't understand why a smart tv has to be guided so much like it has no memory. Sorry,
No, I would not recommend this to a friendScreen glitching
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV a little under two years ago and the screen is already glitching.
I would recommend this to a friendTook back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept freezing up Kick out the WiFi Not a true 4K Bought a Samsung smart tv 4K work so much better 4K is amazing
No, I would not recommend this to a friendDelivered broken.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online to avoid going in the store during covid. Tv was delivered broken. Had to go in to return it.
No, I would not recommend this to a friendDon't waste your money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great at first, but then less than 25 days after purchase it stopped working. What a disappointment.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nickle!
Thank you for writing a review about our 50" Fire TV! We know how disheartening is that a TV stopped working, and we apologize for this situation. Please allow us to assist you further in this situation by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a full month and I have to unplug it and plug it back in almost everyday for it to work
No, I would not recommend this to a friendJunk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible off gassing couldn’t handle the smell had yo return
No, I would not recommend this to a friendpoor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not 4k,not HD,it’s 720 just big screen ....not for movie
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that it is important to get the specifications stated on the product and so, please remember that the TV supports 4k, but the signal depends on the device sending the signal to it (cable box, antenna, DVD player or any other). If you are having issues with the resolution of the TV, please contact us on the link below and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
First delivery date blown. After calls and we were
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forced to have a friend with a truck to get the units
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Great TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture quality, easy to use and easy setup
I would recommend this to a friend