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Customer reviews

Rating 4.6 out of 5 stars with 1890 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the long battery life and compact size of the 5000 mAh Portable Charger. Many appreciate its portability and affordability, finding it to be a great value. However, some users experienced issues with compatibility and noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,890 reviews
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Definitely a bang for my buck !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portable charger! I've had it for a month now and its definitely a life changer. I originally got it because I use my phone a lot for work. Usually my phone would die even before mid day. This charger helps a lot and it was very inexpensive which makes it even more better. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great little charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little portable charger. It charges wicked fast! I love that I can charge it the night before and throw it in my purse in the AM and know that I will have battery for the full day until I return in the evening. For the price this is a great device!! My fave portable charger I've had!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item Is pretty good for the price I paid. This will get and Iphone 12 pro max about 60% from dead battery. This item is good for a quick out and about charge. The case is made of plastic you will feel it as soon as you take it out of the packaging. I would avoid dropping.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Also holds charge well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two of these and like the other one this one also works well. Used this one on an iphoneXS and easily charges a <5% battery to 100% with lots of power left. Not bad for something this size. But it does take a couple charge/drain cycles before this pack stabilizes ... par for the course.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than you could expect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and a bigger, heavier, stronger portable charger at the same time, thinking this one would give me a single charge each use. NO! It has been in my purse for over a week since I last charged it, and I’ve used it to charge my phone 3 times (not from 0%, but maybe 40-50% each time). The best part for me is that it doesn’t lose its charge over time (or if it does, it does so minimally), meaning I can forget its in my purse for a while and pull it out as needed. LOVE THIS!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Amazing! I am very happy to read how much you liked this portable charger, I know how useful these devices are. Thank you for giving Insignia a chance, I hope you enjoy it for a long time.

      We are here for you, do not hesitate to let us know if you ever need any help with it.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Better Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a Portable Charger in the past at another place...it didnt last long. I did purchase the Insignia-5000...charged right up, no problem. Havent used it yet but when i do i know its going to do its job to charge up my phone. Great Charger, good looking, and very nice design

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Size

    Rated 4 out of 5 stars

    Great for on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough power for a reboot. Small enough to carry around

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    very handy for travel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small size is great, as it fits easily into a pocket. It is very inexpensive ($10) but if you are looking for something more powerful or something to hold charges longer, then spend more money on another more expensive product. But this one is a good value for the price paid.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Worked well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carry this when traveling. Had an earlier Insignia but lost it in France. Went on another trip and decided to get this one. Charges faster than the old one and had juice left over to charge another phone so it was usable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for taking the time to share your thoughts and experience with this portable charger. We really appreciate your feedback and please know that if you ever have any question, you can contact us on the link below and we will try our best to answer it for you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Charges my phone 2x

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many batteries this size are around 3000-3500mAh. This one was $8 on sale and has a full 5000mAh. I get more than one charge of my phone out of this. Not too heavy, given the size. Does take some time for the battery to re-charge. I would be sure to plug it in before going to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Good small charger at a great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a friend and it was a big hit not only on its color but also that she could keep her phone charged while traveling. Small enough not to be a bother and has enough juice to keep you going for the day. Make sure you remember to take the cable you need with you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many, MANY batteries to charge my various devices. I specifically got this small inexpensive battery so it can easily stay in my jacket pocket to give my Samsung Galaxy Note 10 plus phone extra juice when needed. Works great and I like the compact lightweight size.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Price, Size

    Rated 4 out of 5 stars

    It chargers just as fast as a wall outlet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, affordable, and can fit in any pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Very powerful and pocket sized

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely powerful and charges most electronic devices in half the time that it takes a regular wall charger or other portable power banks. From my experience it is capable of fully charging 2-4 devices before you have to charge it. I've used it every day since October of 2019.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Usb cable

    Rated 4 out of 5 stars

    Good basic charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works just fine, and I have charged my iPhone several times on it, and I have charged it once. It only gets 4 stars because the little cable does not fit into the iPhone charging port - you have to use your own. However, the little cable does fine for charging the battery charger itself. For the price, does the job just fine!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Small, lightweight and works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a small portable charger to charge my phone when the battery gets too low. This is small and lightweight and simple to use. It has lights to show how much charge is left, and stops charging when my phone is fully charged. And as a bonus it was on sale, so a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to provide added battery life when I am on the go and otherwise would not have access to power. The item is compact enough to place in my purse and have it accessible whenever I need it. The unit can be recharged in a reasonable amount of time for future use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Small powerbank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this powerbank hasn't let me down. When i bought this powerbank & got it out the box still had juice so right away i put my phone to charge and it wont get hot like other powerbanks i had in the past so far i enjoy this little powerbank. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Pocketable & powerful enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several portable chargers but chose this one for its portability. It easily fits in a pocket yet has enough power to fully charge my phone at least once (maybe 1.5 times). I have an older charger the same power rating but is much bigger, so this is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Compact

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact device - charged several devices on one charge - I still haven’t used full capacity so I don’t know how many charges I can get out of it. I used it as a power backup for my iPhone during travel - great value.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, We would like to thank you a lot for sharing your experience with this product, these comments help us a lot to know that you are enjoying your devices, and motivates us to improve further to keep delivering a premium experience. If you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

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