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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2428 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,428 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent Bang for your buck!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about purchasing this television at first because I wasn’t too sure of the name brand. Where should I begin? The picture quality is Amazing!!! I have a well known brand name television in my bedroom. And this tv offers so much more then that television and was wayyyy cheaper plus I also received an Echo Dot stereo with this television as well. Trust me purchase it, you won’t be disappointed! I absolutely love it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,
      Thank you for writing a review for our Fire TV Edition TV. We do care and appreciate your feedback. If you need to reach us or if you have any question, do not hesitate and follow the link below.
      Aldair O.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Insignia Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Size is was i was looking for. Perfectly fit in my room. Easy setup and it looks so good. Second Insignia TV I bought in 3 years. Still own my 39 inch Insignia and it never has given me any issues. Great brand and looks just as good as any major brand TV for a lesser price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy a TV from an unknown brand for me but this one exceed any expectations. Great definition, excellent price and the best feature is the fire stick integrated to the TV. I only need one remote for any application.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    In for a Suprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off one of the reasons why my family and I picked this Insignia TV was because of the deal Free Echo Dot. Also we needed a new TV to replace for our bedroom the old Vizio was no good lost remote too. I usually like bigger screens our 65 LG and 75 Samsung is Great but this 55 is Amazing. The box and packaging to this was extremely secure which was good. Setting up was Ace. This 55 Insignia works better than my 65 and 75 Inch. This TV works fast we have an antenna it even shows a picture preview of that channel like when on Netflix and it plays a part of the movie or show as your scrolling. The Tv is meant for streaming and soo much more the free Echo Dot Also Works Great with the TV Alexa Responds and does it all perfectly with the tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello NIKE, Thank you so much for taking the time to give us your intake on this TV, I am really glad to hear that our product is living up to expectations. If you have any questions please contact us at Insignia and we will be more then glad to assist you.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Just a great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a 42 to a 55 in our smaller living room is absolutely perfect. Fills in the wall perfectly. First 4K tv and it is an adjustment to watch. I feel as if I am on the set live. We love it. Once I got use to the remote all is good, we went from samsung to insignia, honestly it nice to not have the tv constantly updating a “smart hub” during a movie. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    You won’t be disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Great size for our small living room. The fire tv is great as it has all the apps right there already on the tv. It’s really easy to use. We purchased a universal wall mount separately and it was a breeze to install and all the inputs are on the side and easy to reach. This was actually the second tv we purchased in less than a year because my 5 year old son threw a wooden spoon and broke the lcd so we just went back to Best Buy and bought the exact same tv because we knew we loved it already.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Easy to setup and use. Nice remote with quick buttons the Prime video, Netflix, HBO and Hulu. For me one of the nicest features is that it connects via Bluetooth to my soundbar and I do not have to run audio wires to the Soundbar and the sound is great. I had it set up within minutes it's nearly just plug and play really easy to use great picture quality buy with confidence.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to leave a review on our Insignia Products 55" Fire TV Edition. We appreciate you sharing your positive review. We are certain that you will continue to enjoy the 4k streaming experience and the built in Alexa voice remote features. Plus with the soundbar that you purchased, your TV experience ought to be very enjoyable, congrats on the new TV! If you ever have questions or you need assistance with your product, please feel free to reach out to our team, we are here for you.

      Jaṇiηa G. | Insignia Products Support | https://www.InsigniaProducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great and due to it being a smart tv you dint need anything but wifi! It was very easy to mount and it was not too heavy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Perfect for my family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this tv - we bought it because of the fire tv capability and apps. The picture quality is wonderful. Looks great on my wall.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jamie, Allow me first to thank you for taking the time to share your feedback about our TV. We are really glad to read that you like it, and believe us that your comments will help us to deliver you a premium quality in our products. Please feel free to contact us at anytime, and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Picture Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture! This FireTV fits the space perfectly. Install & setup was quick & easy! It was really easy to install on the wall mount we already had on the wall. All of our favorite channel apps were available, except one which I had to sideload. The attached photo doesn't do this 4K TV justice. I love the price & quality (and durability!) of Insignia brand TVs!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV July 4th as part of Best Buys sale plus an addition $100 off the sale price. 4K picture is great. HDR is there but its what youd expect from this price point. HDR settings are not so straight forward. I wish I could make the picture pop a bit more but by no means is it bad, especially at this price point. Sound is actually pretty good for TV speakers. For the price i dont think you beat this.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time out of your busy schedule to leave a review of the 55" Insignia TV. I am pleased to know that you are enjoying the unit. I will let our team know your feedback regarding the HDR as a future reference. Please contact us if you have an other questions or concerns.
      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This tv is worth it , GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already bought one a year ago for the living room , the i decided to get a second one for the bedroom, love the fact i can connect my alexa studio to it , so everytime i turn on the tv it connects automatically with that alexa and its wonderful, the picture quality its 9/10 its great and for the price , i feel like you can beat it, its fast dont be freezing on me, once we move we will get another for the spare room , I recommed it , plus i added the hue light strips on the back make it look even better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I had done research on several TVs, trying to get the best value and quality for our money. I have to say that Best Buy hit it out of the park! This tv is exceptional quality, the picture is crisp and clean and the price was on point. Customer service at our local Best Buy definitely made us feel more confident on our purchase as well by answering any and all questions we had before our purchase. A++!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BFamily! Thanks so much for taking the time to leave a review on our 55" Fire TV! We can imagine how important it was for you to purchase a TV that meets all of your family's needs and expectations. We are happy to read that you have not only been enjoying the picture quality and its 4k capability but the fact that you were able to get a good deal on it. We are certain that with the ability to download streaming apps, it will most definitely suit all of your family's expectations. If you ever need assistance with the TV or if you have questions about its features, please do not hesitate to reach out to us. We are more than happy to help!

      Janina G | Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the insignia 55 inch TV for my outdoor screened in patio! I didn’t want to spend a lot of money being an outdoor TV and for the price it is amazing! The picture is perfectly clear and very easy to hang on a masonry wall

    I would recommend this to a friend
  • Pros mentioned:
    Price, Smart tv

    Rated 4 out of 5 stars

    Love my tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv. Bought it at discount. Great purchase price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv on Saturday. It was a great buy. I love it. The sound is clear. The picture is good for the price. The rep was very knowledgeable so I saved 80.00 by purchasing another tv equal in quality to the one I originally planned to purchase. Easy to set up. No issues or concerns. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv. No complaints

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new tv got it on Monday, installed a wall mount Tuesday. Works great. Loud. Picks of antenna channels well. Has extra apps and channels sonce its a smart tv. Video quality on video game is much better than before.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV for its size and class

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Super cheap compared to other TVs in the same class for its size and so far proving to be worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture quality we got the 55 inch TV and it works great easy to use. I do wish it had a reminder for shoes you want to watch that evening but we just have to remember what we wanted to see.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, get a green screen issue with PS5 due to HDR but flipping input to something else and right back fixes it. Also another issue it has is getting in an endless sleep loop with the ps5 since their power settings trip on to turn on when the other turns off. Again small issues I fixed with setting adjustments (turning off the auto-power option for the HDMI ARC port). Had this TV for about a month now for reference. Quality is great, especially for the price, does everything I want and more with the smart TV and voice remote.

    I would recommend this to a friend
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