Customer Ratings & Reviews
- Model:
- NS-55DF710NA21
- SKU:
- 6401022
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, and Fire TV. They appreciate the excellent picture quality, user-friendly setup, affordability, and convenience of the Fire TV platform. However, customers are negative about the short lifespan, durability, screen issues, remote control, and warranty. They have concerns about the TV's longevity, durability, screen problems, remote control reliability, and lack of a clear manufacturer's warranty.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Best Quality picture EVER!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't even break it down I love everything about this beauty
I would recommend this to a friend Good Value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Impressed with this television 4K quality is amazing and the sales rep who helped me was very informative and made the whole process smoother. Thanks
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv but if you're a gamer like me then you'll need a hdmi adapter because it only has two hdmi ports.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to leave a review on our Insignia Products 55" Class LED 4K UHD Smart Fire TV Edition TV. Congrats on your new TV! We are happy to read that you have enjoyed your new Smart TV with the 4k capable resolution. We just know you will continue to love this along with its ability to download streaming apps and use the Alexa remote. Its important to mention that this TV counts with 3 HDMI ports, if you'd like assistance finding the ports, you can contact our team or refer to the Quick Set Up Guide that was included with your TV. We hope that if you ever have questions or you need assistance with your product, please feel free to reach out to our team, we are here for you.
Jaṇiηa G. | Insignia Products Support | https://www.InsigniaProducts.com/contact-us
- Pros mentioned:Picture quality
Buy It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and sound. For a great price. Except sometimes the screen flashes a green line.
I would recommend this to a friend Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The tv works perfectly I can control it throw my echo Alexa. Audio is great. It’s perfect for a bed room
I would recommend this to a friendOpen box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box tv. It didn't come in a box. It was wrapped in plastic and bubble wrap. There are scratches at the top of the tv. I hope doesn't cause issues later. Other than that the tv seems to be working fine. It's used for gaming. For the price I paid I didnt expect it to have scratches on it. I'm not sure if I would purchase another open box tv again.
No, I would not recommend this to a friend55” Insignia 4K UHD Smart Fire TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV overall! Download space an issue about one week after purchase!!
I would recommend this to a friendInsigna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Roku in my room. So much better. Got the insignia for living room. Annoying because you can't download VUDU. Completely different set up. Picture isn't as clear as my hisense. My 14 year old is happy with it. Delivery is easy. It came with free alexa but I already have Google one. I also didn't like that you have to program tv with Amazon account.
No, I would not recommend this to a friendExcellent tv to see soccer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv I recomended to all my friends and every body can enjoy this tv
I would recommend this to a friendAwesome TV for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TVs graphics are incredible . it was a perfect size for my stand and makes my home look great .
I would recommend this to a friendMy Insignia Flat screens
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own 4 of them. I love this brand and its quality!
I would recommend this to a friendNew
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new television for my mom birthday, she loves it
I would recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my TV I had doubts on getting these brand.
I would recommend this to a friendLines on screen.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new NS-55DF710NA21 intermittently has white vertical/horizontal lines or dashes around the outside of the picture on our cable HDMI. Also colored vertical lines intermittently sometimes down the middle areas. Cable company came out 3 times and replaced box, good signal, etc. Only issue is on this TV. Called Insignia and they said maybe they next software will fix this as they said this has been a problem with this particular Model. We have 2 other Insignia TVs and love them but this is irritating. Might be hard to see it from these pics as it wasn’t doing it bad but it will give you an idea. I wonder if others recent purchasers have the same issue? I put a note in the Q & A if you would like to respond.
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive option that on paper should be good. The Fire TV interface is easy to use and most of the apps that should be there are there. Main issue I have is there are lines across the top of the TV. Initially I went and got a new 4K HDMI cable and thought that would fix it but it didn’t. The only solution is to power it off and turn it back on and see if it is fixed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shawn!
Thank you for writing a review about our 55" Fire TV! We know how annoying is when a device does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Horrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY DISAPPOINTED!!!! After mounting it and being excited to watch my fav shows. We turned on the tv and THIS!!!! Ugh going back to Best Buy tomorrow. I should of researched better. I want a refund!
No, I would not recommend this to a friendHeart breaking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was a dream until the screen started to have problems. A horizontal line would start towards the top of the screen and then start to work its was down. The line would cause some sort of sync distortion. Very noticeable during live sporting events. It’s a real shame.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello G3javi, thank you for taking the time to leave a quick review of the 55" LED 4K Smart Fire TV. I am sorry to read that you are having screen issues with your TV, I know how frustrating this may be when trying to enjoy your programing. Please feel free to contact us at 1-877-467-4289 so we can take a look at some troubleshooting steps together.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
So disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv the beginning of the month and only mounted it 2 weeks ago. Out of no where, It would turn on with a clear and immediately go to colorful lines taking over the tv. Currently on hold with Best Buy for over an hour to schedule a technician. Disappointed..because I’ve had my 32 in for 3 years and it works just fine.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dime, We appreciate you taking the time to provide your feedback about our Fire TV Edition. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Recovery Mode
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always is in Recovery Mode. Don’t loose your money in Tcl roku tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 55" Fire TV. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Picture quality, Smart tvCons mentioned:Remote control
Good Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this set after my 60-inch HDTV lost an LED panel. I am very pleased with this TV, especially at this price. Since this is my first experience in 4K UHD TV, I was of course very pleased with the clarity of the picture even in 1080p. It's upscaling of even conventional DVDs (480p) was impressive. HDR colors also impressive. This is the first TV I have ever purchased where I have not felt the need to calibrate. In the standard mode colors a vibrant without bleeding and flesh tones were well rendered. Sound: In my former TV, I needed a 2.0 soundbar for decent sound. I was again pleasantly surprise to find this sound as good enough to eliminate the sound bar. While certainly not home theater quality, it is more than adequate. DTS TruSurround equal performance from the soundbar. Smart TV: I was using Amazon Fire TV Stick on old set (even though it was a smart TV, for the larger variety of apps. The Fire TV function built into this set is very robust - better then the stick, which is a plus. The only downside is the remote is not capable of universal activities, so if you are like me and watch mostly cable, you need to have two remotes (actually 3, I also have a Blu Ray player connected). Overall, I would gladly suggest this set to anyone in the market for an affordable replacement (even a new TV).
I would recommend this to a friend