Customer Ratings & Reviews
- Model:
- NS-55F301NA22
- SKU:
- 6450247
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the superb picture quality and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many appreciate the attractive price point and the TV's overall quality, citing positive experiences with setup and color reproduction. However, some users have expressed concerns regarding the remote control and reported instances of reliability issues. The volume control has also received mixed feedback.
This summary was generated by AI based on customer reviews.
Decent tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an okay tv but it has its issues and even tho I had them come and switch the "motherboard" it's still doing the same crap as it did before
No, I would not recommend this to a friendLove the tv brand, hate my tv is malfunctioning
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is glitching BAD, I may just have a faulty tv. Make sure you pay attention to picture quality when you set it up
I would recommend this to a friendMight be nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv and it got delivered. It sat in the same spot since the delivery company delivered it. I bought it as a Christmas present for my girlfriend. I went to hook it up and the screen was cracked. Callled customer service and it was too late for a return (3 days) and i understand that I just asked for a discount, because I was going to buy the same one again and they told me I’m sorry can’t help.i was going to buy the same exact one just wanted a little help towards the price of the same tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BrianR,
Thank you for writing a review about our 55" Class F30 Series LED 4K UHD Smart Fire TV. We know how frustrating it is that the TV screen was cracked and it is beyond the return period of the store. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Volume
Bad tvs.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is 3rd tv, returned 2 and this one has volume issues also. So tired of setting up all of these tvs. I will be adjusting the volume daily. No more insignia tvs for me!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 55" Class F30 Series LED 4K UHD Smart Fire TV! We understand that you are having issues with your fire TV volume. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your fire TV.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
really poor picture quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first time I ever bought one of these budget TVs and it wasn't worth the savings. The picture quality is terrible. I've spent hours trying to adjust it. thinking maybe it can be corrected. it's just going back to the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the disappointment you've experienced with the picture quality of your budget TV. We understand how frustrating it can be when a product doesn't meet your expectations. If you decide to return it to the store, we hope you're able to find a suitable replacement that better fits your needs. If you have any further feedback or questions, please feel free to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was good at first, but then the screen got a long line
I would recommend this to a friend3 weeks and it quit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this tv 3 weeks ago and now its crapped out on me.it wont pay movies., it wont detect my laptop, nothing... i can brouse movies but nothing shows up. I only had two weeks to return it and its already smoked. Is there anything i can do or do i just gotta trash it... thats crazy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand that it wont play movies and it wont detect your laptop, That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
Doesn’t work…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is AWFUL. It just goes through the same updates over and over again and won’t do anything else. Won’t stay connected to the internet. And Best Buy customer service is THE WORST! 15 days for a return??? I just plugged it up today of course just after the 15 days…so now I’ve lost money on a garbage tv that apparently they “verified as working” but it absolutely DOES NOT WORK!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the frustration you've experienced with your TV and the difficulties with staying connected to the internet. Ensuring reliable performance and connectivity is important to us, and we apologize for any inconvenience this has caused you. Your feedback regarding the update process and customer service experience is valuable, and we'll use it to review and improve our procedures to provide a better customer experience in the future. If you require assistance with troubleshooting or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6450247.p?skuId=6450247
Bad .. best buy did not help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv just over a month! And there is a black line down the middle. Contactes best buy ..no help.. im stuck with this. It was a big purchase for me !!
No, I would not recommend this to a friendAvoid this one.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 5 months ago and now it has two black vertical lines down the left side of picture. Best Buy won’t do anything and I have contacted the manufacturer and can’t even get a call, text, or email back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 55" Class F30 Series LED 4K UHD Smart Fire TV. We understand that you're having issues with your tv screen. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Complete waste of money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month past my return date I get a big discoloration spot on the screen and nothing I can do about it. A tv should last longer than a few months... will never buy one of these from Best Buy again!
No, I would not recommend this to a friendPicture went black during set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During setup, 10 minutes out ofvtge box the TV went black and stopped showing any picture, no way to reset or start over, very disappointed in this TV, going back to Best Buy tomorrow and hopingbthey make it right
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rtt3,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
BAD. NONO. Vertical lines show within a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this. I purchased this, then in two weeks vertical lines showed in the TV. Bestbuy exchanged it with a new one, and the exact same model, and then three weeks later, vertical lines showed again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi davidwazman,
Thanks for taking the time and effort to leave a review about our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV (NS-55F301NA22). I'd like to apologize for the situation that you're experiencing. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Please feel free to contact us at the link below to get assistance with your complaint.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Light around the edges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box and didn’t use it enough to see this light around the edges until it was passed the return date.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for leaving a review. This must be frustrating since you have experienced this with on of our products. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Not such a great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know that a fire tv would not work with my Spectrum cable channels . Also, poor picture quality
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TammyS,
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We're very sorry to read you are experiencing this issue with one of our products. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad experience with that TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy that TV. After 2 weeks a large vertical bar appeared on the screen. It's intermittent and not acceptable. No return possible after 2 wweeks as it would be at Amazon.com.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SergeK,
Thanks for taking the time and effort to leave a review about our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV (NS-55F301NA22). I'd like to apologize for the situation that you've experienced with one of our products. We would love to help resolve this issue for you. Please feel free to reach out to our Customer Service team at 1-(877)-467-4289 or email us at insignia@bestbuy.com Monday to Saturday, 8 a.m.–9 p.m. CST and we'll be happy to assist you further.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Do not buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend! Have not had the tv 3 months and already have white lines popping up across the top! Of course it starts once it’s no longer returnable. Not a happy customer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Crap,
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one took back cause line shoeed up straight down the middle, got another one and a line showed up on lect side of TV. Purchased a diffrent brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello VirgilM,
Thank you for taking the time to leave a review of our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
So disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv in Sept. and it started glitching in January. Lines on the screen. Now it's not returnable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Smurph,
We're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
Shattered screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv came in partially shattered and because I unboxed it 20 days after I bought it I was told I couldn’t return It by Best Buy. Such a disappointment to hear when you’re a Best Buy loyal customer.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ZaidA,
Thank you for taking the time to review our Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com