Customer Ratings & Reviews
- Model:
- NS-55F301NA25
- SKU:
- 6562188
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the ease of setup and the TV's size. However, some customers reported issues with performance, the remote control, and occasional screen problems. A few users also experienced connectivity difficulties.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pick up was so quick, I will buy this product again.
I would recommend this to a friend- Cons mentioned:Connectivity
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV had a flaw that caused it to repeatedly lose internet connection while my others continued without interruption.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Benjy2,
Thank you for sharing your feedback regarding the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. We're truly sorry to hear about the internet connection issues you've encountered. We understand how frustrating it can be when your TV loses connection while other devices remain unaffected.
To help address this issue, we recommend trying the following steps:
1. Ensure your TV is connected to the correct network and that the network settings are properly configured.
2. Verify that your router is placed in an optimal location, free from obstructions that might interfere with the signal.
If the problem persists, please don't hesitate to contact our customer support team for further assistance. We appreciate your patience and hope to resolve this issue promptly. - Emman | Insignia Products
super happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best value for the money. second one i have purchased and will purchase again
I would recommend this to a friendSharp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the screen is super sharp for such a cheap price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the review! We love hearing that the picture quality on the Insignia F30 is impressive, especially for the price. It sounds like you found a great deal! If you have any other questions or concerns, please don't hesitate to reach out. Thank you. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice I am trying to watch it now but I am doing this review LOL
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's great to hear! Enjoy your new TV and thanks for leaving a review while you're at it. Hope you have a great time watching it! - James | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Amazing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great tv with. Nice and clear display. Excellent for the price
I would recommend this to a friendMy recent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it !!! The service was excellent and the transaction was smooth…
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an awesome TV I am so glad things sales associate
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive feedback on the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV! We're glad to hear that you had a great experience with our sales associate. If you have any questions or need further assistance, feel free to reach out. Enjoy your new TV! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Hidden gem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this television brand. I bought a second one in the last 6 months.
I would recommend this to a friendSolid value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great and very happy with all the features for the price.
I would recommend this to a friendEnjoy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s smaller than the 1 I had but it’s working for me.
I would recommend this to a friendSmart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Wasn't sure on the manufacturer, but it's a good product.
I would recommend this to a friendGreat services
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price and awesome customer service.
I would recommend this to a friendVery good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product bery good work all times and not needing others apps
I would recommend this to a friendNICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice! one can buy affordable....price ...........
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RiaC! Thank you for your positive feedback on the Insignia™ - 55" Class F30 Series LED 4K UHD Smart Fire TV. We’re delighted to hear that you find it nice and affordable.
Your satisfaction is our top priority, and we’re glad to know that our product meets your expectations in terms of quality and price. We strive to provide high-quality products that offer great value, and your feedback helps us know we’re on the right track. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
Nothing else to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the game room and also watching YouTube videos why I carve wood
I would recommend this to a friendGood tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv this is the second one I purchased because after liking the first one
I would recommend this to a friendBad choice picking Best Buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is with Best Buy, not the actual television. I wouldn’t know how the tv is to rate it because I still have not received the tv. It’s been nothing but a headache trying to get the television, when it should have been a simple process. I received the 32in within just a few days. Was told the 55” was getting delivered at the same time, then told the driver for FedEx had an emergency and it would be on another truck to be delivered. Asked if I could pick it up from the location that had them in stock near me, was told yes by customer support. Went to that location to pick it up, and once we got the television in the jeep, noticed it was a 43” and not even the correct brand. Was told that location sold out and they would have to set up to deliver it again. The gentleman at the counter that gave me the wrong television said it was set up to be delivered between the 16th-19th of December. Well It’s the 27th and I have received the television. It says on my order that both were delivered still from the first mistake. I have made over 13 calls and had chat agents also and I just keep getting told they are fixing it and I will receive the email confirmation for the delivery window with the date and time since it will need signed for. If someone could please let me know why this has been such a terrible experience for a gift that now is way late and at this point, I don’t even want the TV. Best Buy usually is pretty good with orders and when things are out of stock delivering them in a timely fashion. That’s why I chose to get both new tv’s from Best Buy, they wouldn’t price match and the gentleman said when I went to pick up that they will only price match their online deals to instore price matches, but the website explains their price matching much differently. Only added to the constant headache that this order has already been giving me. We went out two days before Christmas and got the same tv from target and paid $62.00 more than what I paid at Best Buy, but at least from target- I have the TV and it isn’t 30 days late in arriving. If someone could give me a call- I would more than appreciate it. I would like to get this finally handled from a supervisor that can take care of it and not tell me to wait on an email for the following info for delivery when clearly it hasn’t been shipped yet.
No, I would not recommend this to a friendQuality is eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There will always be something small that is wrong with this TV. Spend the extra money and get a better quality TV.
No, I would not recommend this to a friendBest TV I've owned!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I've ever owned! Love the quality and the display picture!
I would recommend this to a friend