Customer Ratings & Reviews
- Model:
- NS-55F301NA25
- SKU:
- 6562188
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, and ease of use of the 55" Class F30 Series LED 4K UHD Smart Fire TV. Many also appreciate the ease of setup and the TV's size. However, some customers reported issues with performance, the remote control, and occasional screen problems. A few users also experienced connectivity difficulties.
This summary was generated by AI based on customer reviews.
Perfect tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has Crunchyroll so I watch so much anime on it!
I would recommend this to a friendGreat TV great price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great TV show better picture quality than my Samsung TV, but had to replace it after four years so if you’re purchasing this TV, you should get the extended warranty
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. We're thrilled to hear that you found the picture quality to be better than your previous Samsung TV and that you enjoyed the overall performance of the product.
We understand that longevity is an important factor when it comes to electronics, and we appreciate your advice on considering an extended warranty. It can provide added peace of mind for your purchase.
If you have any further questions or need assistance with your Insignia product, please feel free to reach out. We're here to help! Thank you again for your feedback, and we hope you continue to enjoy your viewing experience!
Excellent Choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More bang for your buck! Fire TV and lots of options.
I would recommend this to a friend- Cons mentioned:Tv
DO NOT BUY!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV. Not only is the software outdated and constantly lags, but after 3 months it no longer turns on. Absolute garbage!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re sorry to hear about your experience with the TV. We understand how frustrating it can be to deal with outdated software and performance issues. Please reach out to our customer service team so we can assist you with troubleshooting or discuss possible solutions. Your satisfaction is important to us, and we’re here to help.
Keith | Insignia Support
Insignia
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, but downside is having wavy picture sometimes. Luckily it only happens once in a while. Still good value and easy to use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you find the product to be of great value and easy to use. We appreciate your understanding regarding the occasional wavy picture and are pleased that it doesn't significantly impact your overall experience. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to serve you.
Keith | Insignia Support
Okay for the Value.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been good for it’s intended use but the only thing preventing 5 stars is how slow and unresponsive Fire TVs seem to be. Roku based TVs are much better in my opinion. Good for the value if on sale.
I would recommend this to a friendWorks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, looks clean, sound is not bad. Everything works and ya can’t beat the price!
I would recommend this to a friendGood buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price, its a fire tv so good os
I would recommend this to a friendSImple, but good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not amazing, it's just a good solid TV for at least a few years before the backlight burns out and you have to get another one. Technology keeps advancing so this is instead of buying a better TV at 3x as much for more longevity. All in all you will be happy enough during the life of the product.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your honest assessment of our TV product. It's heartening to hear that you find it to be a good, dependable option that serves its purpose effectively. While we understand your concerns about the backlight longevity, we strive to offer products that balance quality and affordability, providing value to our customers. Your perspective on the evolving nature of technology and the trade-offs between longevity and cost is insightful, and we're glad that overall, you anticipate satisfaction with the product's performance throughout its lifespan. Should you have any further feedback or inquiries, please feel free to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
New tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price picture quality not the best for gamers
I would recommend this to a friendGreat for value!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! If it stays this good for even 6 months I'll change it to 5
I would recommend this to a friendBudget t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works well havent had any issues , has a decent looking.screen
I would recommend this to a friend- Cons mentioned:Performance
Practically unusable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for about a day. Then it started crashing constantly and returning me to the home screen. Now it crashes every few minutes. I called Amazon, and they told me it was an Insignia problem. Called Insignia, and all they can do is replace it. I don't even want it. Should have bought a Samsung.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. We truly appreciate your feedback and understand how frustrating it can be when technology doesn't perform as expected. Your input is valuable in helping us identify areas for enhancement, and we are committed to ensuring that our products provide a positive experience for all customers. Thank you once again for sharing your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
TV Review
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. I love the voice-remote feature. The layout is a bit annoying though. I wish it add apple music like the ROKU does
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TaylorMH,
Thank you for your positive feedback on the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV! We're thrilled to hear that you love the voice-remote feature. We appreciate your input regarding the layout and your suggestion to add Apple Music. Your feedback is invaluable as we strive to improve our products and services. We'll certainly pass your suggestion along to our development team. Patricia | Insignia Support
Does the Job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was very helpful. The TV does the job.
I would recommend this to a friend- Cons mentioned:Performance
Lemon TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is absolutely garbage (basura). It was stuck on reboot loop a few months after purchasing. I have now had the MCB (main control board) replaced twice and still stuck on reboot loop. Now Insignia is saying they will not replace or exchange and only continue repairing until it is out of warranty. Great customer service Insignia! Get me a new TV please :)
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 55" Class F30 Series LED 4K UHD Smart Fire TV. We're truly sorry to hear about the persistent issues you've faced with the reboot loop and the frustration it has caused.
We take full responsibility for the inconvenience and understand your disappointment with the repeated repairs. This is not the experience we want for our customers. Please reach out to our customer support team once more, and we'll do our best to find a satisfactory resolution for you.
Your feedback is invaluable, and we appreciate your patience as we work to improve our products and services. Thank you for bringing this to our attention. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-55-class-f30-series-led-4k-uhd-smart-fire-tv/6562188.p?skuId=6562188
Not the best product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has given me trouble ever since I purchased it, It is so slow in changing programs, and keeps telling me to restart, or to do a couple of other things I can't remember. Takes a long time to put on HDMI
No, I would not recommend this to a friendDefinitely a TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy brand. Okay I guess. Decent TV got it to use on occasion not for everyday
I would recommend this to a friendNew TCL TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is ok for the price, not nearly as crisp and clear as my old LG was. I thought with the years between the old LG and the new TCL the technology would be better. Not so!
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a decent tv. The picture just wasn’t as good as I thought and a few other things were hard to try to fix. I ended up going with the roku instead and it was much easier and better
No, I would not recommend this to a friend